Complaint 1497273
2017 VOLVO XC90 • FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING • incident Aug 24, 2018
Complaint Summary
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Owner Narrative
TL* THE CONTACT OWNS A 2017 VOLVO XC90. WHILE DRIVING 15 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE BECAUSE THE LOW SPEED AUTO EMERGENCY BRAKING/FORWARD COLLISION AVOIDANCE INDICATOR DID NOT ILLUMINATE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO LOWE PEARSON VOLVO BOISE (7805 W GRATZ DR, BOISE, ID 83709, 208-377-3900) WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT NOTHING COULD BE DONE TO ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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