Complaint 1492062

Complaint Summary

FUEL/PROPULSION SYSTEM

Owner Narrative

VEHICLE IN MOTION GOING UP HILL. STALLED OUT BECAUSE OF FUEL FILTER PLUGGED, LOCATED IN FUEL TANK. ALMOST WAS HIT BY SEMI BECAUSE VEHICLE STOPPED RUNNING. JULY 9, 2018. FORD NO LONGER PUTS FILTER IN TANK. MOST FUEL FILTERS ON THIS TYPE OF VEHICLE ARE LOCATED ON FRAME OUTSIDE OF FUEL TANK. ENGINEER'S MISTAKE? REPAIRS HAD TO BE MADE AND CHARGE WAS $1414. CONTACTED FORD COMPLAINT DIV. JULY 20. THEY HAVE NOT REPLIED OR ANSWER MY COMPLAINT. THESE VEHICLES SHOULD HAVE BEEN RECALLED YEARS AGO, HOWEVER SEEMS AS IT HAS GONE UNNOTICED. MECHANIC WHO REPAIRED VEHICLE AGREED THAT IT WAS NOT A GOOD PLACE TO PUT THE FILTER, DO TO OWNERS RELUCTANCE TO CHANGE FILTER ON A REGULAR BASIS, BECAUSE OF THE EXTRA COST TO DROP THE FUEL TANK TO ACCESS THE FUEL FILTER AND PUMP. I AM SURE OTHER OWNERS HAVE EXPERIENCED THIS PROBLEM, BUT IGNORED IT AND HAD THEIR VEHICLE FIXED. AGAIN WITH LOSS OF POWER GOING UP A HILL AND STALLING IN FRONT OF HEAVY TRAFFIC COULD RESULT IN INJURY OR DEATH IF ONE WOULD BE REAR ENDED. AGAIN... FORD HAS NOT CALLED OR WRITTEN WITH AN EXPLANATION OR REPLY. YOUR ATTENTION WOULD BE APPRECIATED. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.