Complaint 1482489

Complaint Summary

POWER TRAIN

Owner Narrative

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT AND ENGAGE INTO THE REVERSE POSITION WITHOUT JOLTING AND SHAKING. WHEN THE VEHICLE WAS SHIFTED INTO THIRD GEAR, IT FAILED TO IMMEDIATELY ENGAGE. WHEN THE VEHICLE WAS STARTED, THE CONTACT HAD TO SHIFT INTO DRIVE IMMEDIATELY OR THE VEHICLE WOULD HESITATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. FURTHERMORE, WHILE A BOAT WAS HITCHED TO THE VEHICLE, THE CONTACT STARTED THE VEHICLE AND IT INADVERTENTLY ROLLED AWAY. THE BRAKE PEDAL WAS FORCEFULLY DEPRESSED, BUT THE VEHICLE CONTINUED TO ROLL UNTIL IT REACHED THE BOTTOM OF THE HILL. AN UNKNOWN WARNING INDICATOR WOULD ILLUMINATE ONLY WHEN THE VEHICLE WAS SHIFTING FROM THIRD GEAR. THE VEHICLE WAS TAKEN TO NAPLETON'S NORTHLAKE CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403, (888) 682-8985) FOR DIAGNOSTIC TESTING, BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.