Complaint 1468351

Complaint Summary

STEERING

Owner Narrative

MY VEHICLE WAS IN MOTION DRIVING ON A HIGHWAY AT THE RATE OF 45MPH-50MPH MY HUSBAND WAS DRIVING, I WAS PASSENGER, AND MY 2 YEAR OLD SON WAS IN HIS CAR SEAT IN THE BACK. ALL THE SUDDEN WE HIT A SMALL BUMP IN THE ROAD, NO BIGGER THAN YOUR AVERAGE POT HOLES AND THE ENTIRE TRUCK BROKE OUT INTO AN ABRUPT SHAKE! IT WAS THROWING MY HUSBANDS AND MY BODY AROUND THE SHAKE WAS SO INTENSE THE STEERING WAS CONTROLLABLE BUT EXTREMELY HARD. IT FELT AS THOUGH OUR TIRES WERE FLYING RIGHT OFF THE VEHICLE. MY HUSBAND BRAKED AND THE VIOLENT SHAKE SEIZED AND WE IMMEDIATELY PULLED OVER AND PARKED THE TRUCK. WE CHECK AND SHOOK ALL TIRES THEY WERE SECURE. WE LOOKED UNDER THE TRUCK EVERYTHING SEEMED IN PLACE AND SECURE. ONCE WE GOT HOME I RESEARCHED THE ISSUE AND LEARNED OF THE "DEATH WOBBLE" MOST DODGE TRUCKS HAVE BECAUSE OF THE "Y" STEERING BAR WHICH MOST YEARS HAVE A RECALL TO FIX THE ISSUE HOWEVER WHEN I CALLED MY LOCAL DODGE THEY INFORMED ME MY YEAR OF TRUCK DOESN'T HAVE THE RECALL. THIS "DEATH WOBBLE" HAS BEEN KNOWN TO CAUSE ROLLOVERS AND ACCIDENTS. I REACHED OUT TO CHRYSTLER TO SEE IF THEY WOULD FIX IT AND THEY INFORMED ME BECAUSE THERE IS NO RECALL THEY WOULDN'T. WE ARE TALKING PEOPLES, AND OTHERS ON THE ROAD SAFETY! I DON'T SEE WHY THEY WOULDN'T WANT TO PAY TO FIX A STEERING BAR WHICH IS WHAT MAYBE $1000 BUT HAVE THE POSSIBILITY FOR LIVES TO BE LOST?

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.