Complaint 1445586
2008 FORD F-350 • SUSPENSION • incident Feb 3, 2018
- Complaint ID
- 1445586
- Make
- FORD
- Model
- F-350
- Model Year
- 2008
- Component
- SUSPENSION
- Incident Date
- Feb 3, 2018
- Date Received
- Feb 5, 2018
- Data As Of
- Jul 1, 2026
Complaint Summary
SUSPENSION
Owner Narrative
AFTER HITTING A BUMP IN THE ROAD, THE TRUCK WILL SHAKE VIOLENTLY AND ATTEMPT TO GET OUT OF CONTROL. THE ONLY WAY TO CORRECT THIS IS BRING THE VEHICLE SPEED DOWN TO UNDER 20 MPH. THIS PROBLEM BEGAN OCCURRING SPORADICALLY ABOUT ONE YEAR AGO AND HAS GOTTEN CONSISTENTLY WORSE. IT IS SO SEVER THAT I HAVE DECIDED TO PARK THE VEHICLE OUT OF A CONCERN FOR SAFETY. I HAD THE VEHICLE INSPECTED AT THE LOCAL FORD DEALERSHIP APPROXIMATELY 3-4 MONTHS AGO AND THEY SAID EVERYTHING WAS FINE. TODAY, I RECEIVED IN THE MAIL A NOTICE MARKED "SPECIAL FIELD ACTION 09L02" THAT SAYS THE PROBLEM IS DUE TO TIRE INFLATION. I HAVE THE PROPER SIZE TIRES AND I KEEP THEM PROPERLY INFLATED. AFTER RESEARCHING THIS, I HAVE NOTICED THAT THIS PROBLEM DATES BACK TO 2005 AND FORD HAS SENT THIS SAME NOTICE OUT MANY TIMES. IT IS NOT A TIRE PROBLEM. I BELIEVE IT IS A KNOWN SUSPENSION PROBLEM AND IT IS DANGEROUS. THIS NEEDS TO BE A MANDATORY RECALL AND IT NEEDS TO BE PAID FOR BY FORD. I CALLED THEIR SERVICE LINE TODAY AND WAS TOLD MY VEHICLE WASN'T PART OF ANY NOTICE OR RECALL. THE PAPER I GOT TODAY SAYS "THIS NOTICE APPLIES TO YOUR VEHICLE" AND GOES ON TO GIVE MY VIN #. IT IS A BIG PROBLEM AND NOW IT HAS A BIG COVER-UP TO GO WITH IT.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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