Complaint 1434850
2007 DODGE RAM 2500 • STEERING • incident Dec 21, 2017
Complaint Summary
STEERING
Owner Narrative
I HAVE A 2007 DODGE RAM 2500 POWER WAGON WITH ONLY 131K MILES . AS I WAS DRIVING ON THE HIGHWAY HOME FROM WORK AT AROUND 60 MPH MY WHOLE FRONT END STARTED TO SHAKE LIKE CRAZY AND I ALMOST LOST CONTROL OF THE TRUCK . I HAD TO STOP AND PULL OFF THE ROAD . LOOKING UNDER THE TRUCK I DO NOT SEE ANYTHING THAT LOOKS BROKEN OR DAMAGED. SO I WENT ONLINE AND ALOT OF PEOPLE ONLINE HAD THE SAME ISSUE AS I DID . I WAS TOLD THEY ARE OPEN RECALLS FOR FRONT END PARTS GOING BAD ON MY TRUCK YEAR MODEL . I CALLED MY LOCAL DEALER THE SERVICE TECH WAS HAPPY TO HELP UNTIL I SAID RECALL ISSUES ON THE FRONT END ON THE TRUCK THEN ALL OF A SUDDEN HIS DATA BASE SYSTEM WENT DOWN SO HE WILL HAVE TO CALL ME BACK . ALL I NEED IS JUST A ANSWER ON IF THERE IS A OPEN RECALLL SO THAT I CAN HAVE IT REPAIRED . RIGHT NOW I AM SCARED TO MOVE MY TRUCK .
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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