Complaint 1433926

2004 FORD EXPEDITION • FUEL/PROPULSION SYSTEM • incident Dec 18, 2017

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1433926
Make
FORD
Model
EXPEDITION
Model Year
2004
Incident Date
Dec 18, 2017
Date Received
Dec 19, 2017
Data As Of
Jul 1, 2026

Complaint Summary

FUEL/PROPULSION SYSTEM

Owner Narrative

THE VEHICLE SHUTS OFF WHILE DRIVING (AT ANY SPEED) AND OFTEN WITHOUT WARNING. IN ADDITION, THE VEHICLE MAY ALSO NOT START AT ALL THEN START WITHOUT EXPLANATION. THE MOST COMMON RECOMMENDATION IS TO REPLACE THE FUEL RELAY. TO DO SO, YOU MUST REPLACE THE SMART JUNCTION BOX/FUEL RELAY PANEL. THIS APPEARS TO BE A COMMON PROBLEM WITH NUMEROUS MENTIONS AND IS OFTEN DIFFICULT TO DIAGNOSE AND COMMONLY BECOMES A PROCESS OF ELIMINATION. THE BIGGEST CONCERN IS THE SAFETY ISSUE AND ODDS OF ACCIDENT OR FATALITY. DIAGNOSES TYPICALLY REQUIRES COMPLETE FAILURE BECAUSE THE SYMPTOMS CAN RARELY BE DUPLICATED. THIS HAS HAPPENED FREQUENTLY WITH COMPLETE FAILURE HAPPENING. HARDWIRING THE FUEL PUMP RULES THAT OUT. FUEL RELAY IS FOUND TO BE HOT TO THE TOUCH.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

Data sources & freshness

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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

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