Complaint 1427417
2010 FORD FUSION • STEERING • incident Nov 15, 2017
Complaint Summary
STEERING
Owner Narrative
WIFE PARKED VEHICLE EVERYTHING OK, ON EXITING PARKING LOT SERVICE POWER STEERING NOW NOTIFICATION CAME ON UNABLE TO TURN CAR STOPPED CALLED DEALER FOR REPAIR 11/15/2017. HAD TOWED TO STIVERS FORD LINCOLN DEALER IN WEST DES MOINES, IA. UNABLE TO DO REPAIRS TILL AFTER THANKSGIVING 11/27/17. BROUGHT TRAILER TO DEALER AND PICKED UP TRANSPORTED FUSION HOME AND TOOK INTO SHOTTENKIRK FORD DEALER INDIANOLA, IOWA 11/21/17. THEY CHECK CODES, NO RECALL ON 2010 MODEL BUT IS RECALL ON IDENTICAL PROBLEM ON 2011'S, REPLACED DEFECTIVE RACK, FOUR WHEEL ALIGNMENT. FUSION HAD 74,022 MILES, COST ON REPAIR $1883.52
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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