Complaint 1412142

2004 FORD F-350 • STEERING • incident Oct 13, 2010

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1412142
Make
FORD
Model
F-350
Model Year
2004
Component
STEERING
Incident Date
Oct 13, 2010
Date Received
Oct 3, 2017
Data As Of
Jul 1, 2026

Complaint Summary

STEERING

Owner Narrative

TL* THE CONTACT OWNS A 2004 FORD F-350. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PLACED THE GEAR SHIFTER INTO NEUTRAL AND WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. WHILE DRIVING VARIOUS SPEEDS, THE BATTERY, OIL PRESSURE AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY DID NOT HAVE A RECORD OF THE VEHICLE BEING SERVICED. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

Data sources & freshness

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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

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