Complaint 1409845

Complaint Summary

WHEELS

Owner Narrative

I PURCHASED A BRAND NEW 2015 CHEVY TAHOE AND USE IT HERE AND THERE. AS OF NOW I ONLY HAVE 10,000 MILES ON IT HOWEVER THE TIRES WERE BALDING AROUND 6,000 MILES AND EVEN MAYBE BEFORE THEN BUT I DIDN'T THINK TO TAKE A CLOSER LOOK SINCE IT WAS BRAND NEW. NOW IT IS VERY OBVIOUS THEY NEED TO BE REPLACED AND I'M A GENTLE DRIVER AND KEEP IT ON SMOOTH ROADS. AFTER READING ALL THE OTHER COMPLAINTS I AM AFRAID THE SIDE WALLS WILL BLOW OUT ON ME OR SOMETHING EVEN WORSE MAY HAPPEN. WHILE DRIVING THE CAR SHAKES AND PULLS AS IT FEELS THE ALIGNMENT IS OFF DUE TO POOR TIRES. I AM NOT SURE IF THE DEALERSHIP WOULD BE RESPONSIBLE FOR REPLACING THEM OR GOODYEAR ASSURANCE FUEL MAX (MY BRAND OF TIRES). I AM SURPRISED THERE HASN'T BEEN A RECALL THIS FAR AS THE ISSUES ARE VERY APPARENT AND QUITE DANGEROUS. IF THERE IS INFO ON WHAT AN OWNER NEEDS TO DO IN ORDER TO GET THE DEFECTIVE TIRES REPLACED WHERE WOULD ONE FIND THAT LISTED OR WHO DO THEY CONTACT AND/OR WILL THEY BE CONTACTED AFTER WRITING A COMPLAINT? NOT ONLY DOES THE CAR PULL EXCESSIVELY BUT IT MAKES A LOUD CLICKING NOISE WHEN TURNING AND SOUNDS LIKE IT IS DIRECTLY FROM THE WHEELS/TIRES, IT DOESN'T HOLD UP WELL IN RAIN OR SNOW DUE TO LACK OF TIRE TREAD AND THE TIRE PRESSURE IS CONSTANTLY DECREASING NO MATTER HOW MANY TIMES I PUT AIR IN SO IT'S AT THE CORRECT PSI AND EVERY MONTH, MINUS THE FIRST COUPLE MONTHS I HAD THE CAR, THE ONSTAR DIAGNOSTIC REVIEW ALWAYS SHOWS THE PSI AS BEING SIGNIFICANTLY LOW. I JUST DON'T WANT TO FIND MYSELF IN A BAD SITUATION LIKE SOMETHING A LOT WORSE THAN HAVING MY CAR JUST PULL ME INTO THE OTHER LANE ON A MAJOR HIGHWAY AKA HAVE THE SIDEWILLS COMPLETELY BLOW OUT WHILE ON A HIGHWAY AND HAVING ONLY 10K MILES ON IT THIS SHOULDN'T BE A CONCERN. A QUALITY TIRE SHOULD LAST FOR YEARS AND TENS OF THOUSANDS OF MILES BEFORE THE TREAD IS COMPLETELY WORN DOWN.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.