Complaint 1409078
2012 FORD E-350 • POWER TRAIN • incident Sep 15, 2017
- Complaint ID
- 1409078
- Make
- FORD
- Model
- E-350
- Model Year
- 2012
- Component
- POWER TRAIN
- Incident Date
- Sep 15, 2017
- Date Received
- Sep 20, 2017
- Data As Of
- Jul 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
THE PLANETARY GEARS IN OUR TRANSMISSION HAVE FAILED. I DISCOVERED THAT THERE WAS A FORD RECALL SPECIFICALLY FOR VANS THAT WERE MANUFACTURED IN OHIO PLANT DURING 2011 AND 2012 BECAUSE OF DEFECTS IN THE PLANETARY GEARS WHICH CAUSE HAZARDOUS CONDITIONS. OUR VIN NUMBER IS NOT INCLUDED IN THE CASE, BUT IT CLEARLY SHOULD HAVE BEEN. WE ARE SEEKING HELP TO GET FORD TO EXTEND THE RECALL TO INCLUDE OUR VAN.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
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