Complaint 1380252
2015 FORD TRANSIT • POWER TRAIN • incident May 13, 2017
- Complaint ID
- 1380252
- Make
- FORD
- Model
- TRANSIT
- Model Year
- 2015
- Component
- POWER TRAIN
- Incident Date
- May 13, 2017
- Date Received
- May 24, 2017
- Data As Of
- Jul 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 50 MPH, THE VEHICLE VIBRATED AND A LOUD NOISE WAS HEARD. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE DRIVE LINE COUPLER WAS FRACTURED AND FRACTURED INTO PIECES, WHICH DESTROYED THE COOLANT LINES AND THE TRANSMISSION. THE VEHICLE WAS TAKEN TO A DEALER LOCATED ON 16005 VALLEY BLVD, FONTANA, CA 92335 AT PHONE NUMBER: 888-266-0257, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND THE DRIVELINE COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD PAY $2,500, BUT THE CONTACT WOULD BE RESPONSIBLE FOR THE BALANCE. CASE NUMBER: CAS12332825 WAS PROVIDED. THE FAILURE MILEAGE WAS 134,067.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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