Complaint 1366742
2016 FOREST RIVER SHOCKWAVE • EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:PLUMBING • incident Jan 9, 2017
- Complaint ID
- 1366742
- Make
- FOREST RIVER
- Model
- SHOCKWAVE
- Model Year
- 2016
- Incident Date
- Jan 9, 2017
- Date Received
- Mar 28, 2017
- Data As Of
- Jul 1, 2026
Complaint Summary
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:PLUMBING
Owner Narrative
TL* THE CONTACT OWNS A 2016 FOREST RIVER SHOCKWAVE. UPON ATTEMPTING TO REGULATE THE WATER PRESSURE, THE WATER HEATER AND FUEL VALVE FAILED TO FUNCTION AND CAUSED THE WATER PRESSURE TO FLUCTUATE ALONG WITH THE WATER BEING HOT OR COLD SUDDENLY WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO MORE THAN ONE SERVICE CENTER AND THEY PROVIDED NO SOLUTION TO PREVENT THE FAILURE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V771000 (EQUIPMENT). THE CONTACT WAS UNCERTAIN IF THERE WOULD BE SCALDING WATER EACH TIME THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.