Complaint 1364060
2012 FORD F-550 • FUEL/PROPULSION SYSTEM • incident Mar 15, 2017
- Complaint ID
- 1364060
- Make
- FORD
- Model
- F-550
- Model Year
- 2012
- Component
- FUEL/PROPULSION SYSTEM
- Incident Date
- Mar 15, 2017
- Date Received
- Mar 18, 2017
- Data As Of
- Jul 1, 2026
Complaint Summary
FUEL/PROPULSION SYSTEM
Owner Narrative
DIESEL EXHAUST FLUID SYSTEM FAILED SHUTTING DOWN MY VEHICLE WHILE DRIVING AND I HAD TO BE TOWED TO A FORD DEALER. THIS IS A SAFETY ISSUE AND COULD HAVE CAUSED A MAJOR ACCIDENT ON THE HIGHWAY. I NEVER GOT A RECALL NOTICE ABOUT THIS MAJOR PROBLEM. NOW I AM TOLD I WOULD HAVE TO SPEND OVER $5000.00 TO GET THIS PROBLEM FIXED. FORD HAD GOTTEN MANY COMPLAINTS ABOUT THIS ISSUE. THEY SHOULD PAY TO HAVE THIS REPAIR DONE. I ONLY HAD THIS VEHICLE FOR A SHORT TIME AND PAID OVER $59,000 FOR IT. I TRIED TO CONTACT SEVERAL FORD EXECUTIVES OVER TWO WEEKS AGO AND HEARD BACK FROM NONE.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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