Complaint 1316686
2015 CHEVROLET SUBURBAN • SUSPENSION • incident Sep 7, 2016
- Complaint ID
- 1316686
- Make
- CHEVROLET
- Model
- SUBURBAN
- Model Year
- 2015
- Component
- SUSPENSION
- Incident Date
- Sep 7, 2016
- Date Received
- Sep 12, 2016
- Data As Of
- Jul 1, 2026
Complaint Summary
SUSPENSION
Owner Narrative
HAVE HAD OUR VEHICLE IN THE DEALERSHIP 3 TIMES FOR ROAD/TIRE VIBRATION FROM ?TIRES OR SUSPENSION. DEALERSHIP HAS CHANGED 3 OF 4 TIRES COULD NOT GET ROAD FORCED BALANCES WITH 22 INCH TIRES. DEALERSHIP CLAIMS BAD BATCH OF TIRES FROM BRIDGESTONE. VIBRATION HAS CONTINUED AT SPEEDS OF 70-80 MPH. IT ALL BEGAN AFTER THE FIRST SERVICE AT 5792 MILE AND TIRE ROTATION. VEHICLE WAS BROUGHT BACK TO DEALERSHIP ADVISING OF VIBRATION IN STEERING WHEEL AND BOTH FRONT SEATS. DEALERSHIP CLAIMED THAT THEY WERE NOT ABLE TO GET TIRES BALANCED. HAD TO ORDER 3 DIFFERENT SETS OF REPLACEMENT TIRES WITH NO PREVAIL. BROUGHT BACK AGAIN FOR SECOND REQUIRED SERVICE AND DEALERSHIP HAS ROTATED THE TIRES FOR A SECOND TIME.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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