Complaint 1285449

Complaint Summary

STEERING

Owner Narrative

FORD F-350 2006 OSCILLATION I HAVE FILED A PREVIOUS COMPLAINT BEFORE RE THE VIOLENT OSCILLATION THAT HAPPENS WITH OUR FORD F-350 TRUCK. WE HAVE HAD MORE EVENTS AT SLOWER SPEEDS AND THE SHAKING IS ALMOST UNMANAGEABLE NOW. WEDNESDAY MAY 11 APPROX 1PM EXITING THE BOURNE BRIDGE MA. I WAS DRIVING AT APPROX 40MPH AND EXITING THE BRIDGE. THERE WAS A ROUGH CONSTRUCTION PATCH ON THE ROAD RIGHT WHERE THE ROAD CONNECTS TO THE BRIDGE. AS I HIT THE ROUGH PATCH, THE OSCILLATION BEGAN AND THE TRUCK SHOOK UNCONTROLLABLY APPROACHING THE ROTARY. THERE WAS A LOT OF TRAFFIC AND CARS IN THE LANE BESIDE ME THAT COULD HAVE BEEN DAMAGED. MAY 20, 2016 AT APPROX 5PM. MY HUSBAND WAS DRIVING WEST ON HIGHWAY ROUTE 6, CAPE COD MA AT APPROX 55MPH. AS HE PASSED EXIT 6, HE HIT A ROUGH PATCH AND THE TRUCK BEGAN OSCILLATING VIOLENTLY. HE WAS UNABLE TO CONTROL IT AND SWERVED IN BOTH LANES OF THE WESTERLY 2-LANE HIGHWAY ALSO RUBBING AGAINST THE CURB. LUCKILY THE TRAFFIC STOPPED WHEN SEEING HIS TRUCK OUT OF CONTROL AND NO ONE WAS HURT OTHER THAN MY HUSBAND BEING TOTALLY SHAKEN. THE TIRES HAVE BEEN INFLATED AS RECOMMENDED BY FORD WHEN THE SENT A LETTER RE THIS DEFECT. THIS TRUCK IS DANGEROUS, NOT ONLY TO US BUT OTHERS WHO ARE ON THE ROAD. I HAVE CONTACTED THE PLYMOUTH FORD DEALER WHERE THE TRUCK WAS PURCHASED, FORD CUSTOMER SERVICE AND FORD HEAD OFFICE. EVEN THOUGH THEY ACKNOWLEDGE THE TRUCKS ARE DEFECTIVE, THEY SAY THEY ARE NOT RESPONSIBLE FOR REPAIRING THEM. OUR TRUCK IS OSCILLATING REALLY BADLY AND IS DANGEROUS TO DRIVE. THIS SHOULD BE A RECALL, NOT ONLY FOR THOSE OF US DRIVING THESE DEFECTIVE FORD F-350 2006 TRUCKS, BUT FOR THE OTHER INNOCENT LIVES ON THE ROAD.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.