Complaint 1283077

2002 FORD EXPEDITION • ELECTRICAL SYSTEM:IGNITION • incident Jun 25, 2015

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1283077
Make
FORD
Model
EXPEDITION
Model Year
2002
Incident Date
Jun 25, 2015
Date Received
May 16, 2016
Data As Of
Jul 1, 2026

Complaint Summary

ELECTRICAL SYSTEM:IGNITION

Owner Narrative

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. WHILE STARTING THE VEHICLE, AN ABNORMAL NOISE WAS HEARD FROM THE ENGINE. IN ADDITION, THE VEHICLE STUTTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PLUG AND IGNITION COIL WERE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED EIGHT MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH THE SAME FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

Data sources & freshness

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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

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