Complaint 1273665
2014 KENWORTH T680 • STEERING • incident Apr 7, 2016
Complaint Summary
STEERING
Owner Narrative
THE TIE ROD END DISCONNECTED FROM THE SHAFT, THERE HAS BEEN NO WORK DONE TO THE STEERING SINCE NEW. THE PICTURES SHOW THAT THE DIRT ON THE SHAFT HAS NOT BEEN DISTURBED THEREFORE THIS IS A MANUFACTURER DEFECT AND HAS NOT BEEN TAMPERED WITH AT ALL. THE VEHICLE WAS MOVING AT SLOW SPEED IN A PARKING LOT. THIS COULD HAVE BEEN A MAJOR EVENT AT HIGHWAY SPEED. I HAVE CONTACTED THE MANUFACTURER. THIS TRUCK HAS HAD REGULAR SERVICE MOST RECENT BEING MARCH 12TH, NO SIGN OF THE DEFECT WAS NOTICED AT THAT TIME AND THIS PART WAS INSPECTED. AS YOU SEE FROM THE PICTURE, THE PART MUST HAVE BEEN WEARING FOR A LARGER TIME PERIOD THAN AN IMMEDIATE EVENT. THIS PART IS USED BY MANY MANUFACTURERS FOR THEIR PRODUCTS ALSO.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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