Complaint 1208941

2004 FORD F-350 • SERVICE BRAKES • incident Aug 2, 2015

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1208941
Make
FORD
Model
F-350
Model Year
2004
Component
SERVICE BRAKES
Incident Date
Aug 2, 2015
Date Received
Aug 13, 2015
Data As Of
Jul 1, 2026

Complaint Summary

SERVICE BRAKES

Owner Narrative

WHILE APPLYING BRAKES IN AN ATTEMPT TO STOP, THE BRAKE PEDAL UNEXPECTEDLY WENT DIRECTLY TO THE FLOOR, THUS DISALLOWING THE TRUCK TO STOP. THE PEDAL WAS ABLE TO BE PUMPED,UP ENOUGH IN ORDER TO STOP THE TRUCK, BUT ONLY ONE TIME. ATTEMPTS TO PUMP THE PEDAL AND INCREASE THE PRESSURE ENOUGH FOR FUTURE ATTEMPTS AT STOPPING THE TRUCK WERE UNSUCCESSFUL. INSPECTION OF THE VEHICLE BY CERTIFIED MECHANICS REVEALED RUST BUILDUP ON/NEAR A WEAK SPOT ON ONE OF THE BRAIDED, FLEXIBLE FRONT BRAKE LINES WHICH HAD BURSTED, VIRTUALLY MAKING THE BRAKES USELESS BY DISALLOWING PRESSURE TO BE BUILT UP IN THE SYSTEM. A FURTHER INSPECTION OF THE SYSTEM REVEALED A SECOND BRAIDED, FLEXIBLE BRAKE LINE THAT WAS SHOWING SIGNS OF RUST BUILDUP AND EMINENT FAILURE. THE POINT OF FAILURE ON BOTH LINES WAS THE FLEXIBLE, BRAIDED SECTION ITSELF, JUST ADJACENT TO WHERE IT CONNECTED WITH THE PRE-MOLDED PORTION OF EACH LINE.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

Data sources & freshness

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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

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