Complaint 1171360
2011 GMC SIERRA • STRUCTURE • incident Nov 5, 2014
Complaint Summary
STRUCTURE
Owner Narrative
THE DASH PANELS ON MY 2011 GMC SIERRA HAVE SPONTANEOUSLY CRACKED IN 6 PLACES. 1 DIRECTLY ADJACENT TO THE PASSENGER AIRBAG, ANOTHER DIRECTLY ABOVE THE INSTRUMENT PANEL AND NOW IN 4 PLACES DIRECTLY ADJACENT TO THE WINDSHIELD. IN ANY SORT OF IMPACT I AM FEARING THE AIRBAGS DEPLOYING WILL CAUSE THE DASH TO TURN FROM HARD PLASTIC TO HARD MOVING PIECES OF PLASTIC AND CAUSE ADDITIONAL INJURY ABOVE AND BEYOND IN A NORMAL CRASH. GM HAS REFUSED TO ACCEPT LIABILITY FOR THIS MATTER AND CALLS IT A COSMETIC ISSUE. *TR
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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