Complaint 1152971

Complaint Summary

SERVICE BRAKES

Owner Narrative

MADE A LEFT HAND TURN AT A TRAFFIC LIGHT AFTER IT TURNED GREEN. I WAS THE ONLY VEHICLE AT THE TIME MAKING THE TURN, NOBODY IN FRONT OR BEHIND ME. DROVE ABOUT 1/10TH A MILE TO THE NEXT LIGHT, WHEN IT TURNED YELLOW, I IMMEDIATELY HIT THE BRAKES TO STOP. AT FIRST THE BRAKES WORKED THEN MY FOOT WENT TO THE FLOOR, I HAD NO BRAKES. I CAME TO A STOP IN THE MIDDLE OF THE INTERSECTION. I THEN BACKED UP, TO GET BEHIND THE LIGHT. AS I STATED AT THE BEGINNING, THERE WAS NOBODY IN FRONT OR BEHIND ME AT THE OTHER LIGHT MAKING THE TURN WITH ME, SO WHEN I WAS APPROACHING THE NEXT LIGHT, I HAD NOBODY IN FRONT OF ME, BEHIND ME OR TO MY RIGHT. THE ROADWAY WAS FOUR LANES, TWO IN EACH DIRECTION, WITH A CENTER MEDIUM. I WAS DRIVING IN THE LEFT LANE. SO I AM LOOKING TO DRIVE ANOTHER DAY AND SOMEONE ELSE TOO. THE CAUSE OF THE PROBLEM IS THAT THE BRAKE LINE THAT GOES FROM THE FRONT TO THE REAR, RUNNING ALONG SIDE THE FRAME, ON THE DRIVER SIDE, RUSTED OUT AND BROKE. I CONTACTED GM ABOUT THIS, AND AFTER TALKING AND COMPLAINING ABOUT WHAT HAPPENED, THEY SAID THERE WAS NOTHING THEY COULD DO FOR ME. MY PROBLEM IS THAT, THIS IS A SAFETY ISSUE, AND THEY TAKE NO RESPONSIBILITY FOR IT. I SHOULD HAVE BEEN AT LEAST NOTIFIED IN SOME WAY AS AN OWNER THAT MY LIFE MAY BE IN DANGER IF I DO NOT HAVE MY BRAKE LINES CHECKED AND REPLACED IF NEEDED. THEY NO ABOUT THE PROBLEM AND ARE NOT CONTACTING OWNERS OF MY VEHICLE AND OTHERS WITH THE SAME PROBLEM. I AM LOOKING TO HAVE NOT BEEN HURT OR KILLED OR HURTING AND KILLING SOMEONE ELSE. I DID NOT KNOW OF THE PROBLEM UNTIL AFTER IT HAPPENED. I AM NOW FACED WITH DOING THE WORK MYSELF, WHICH IS A MAJOR UNDERTAKING, OR HAVING THE LOCAL GMC DEALERSHIP DOING IT FOR 1500+, WHICH IS WHERE IT IS RIGHT NOW, WAITING FOR MY CALL. THANK YOU. *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.