Complaint 1141854

Complaint Summary

SERVICE BRAKES

Owner Narrative

WHILE EXITING A PARKING LOT, I APPLIED THE BRAKES TO STOP BEFORE PULLING OUT INTO TRAFFIC. THE BRAKE PEDAL WENT TO THE FLOOR SUDDENLY AND WITH NO WARNING. MY TRUCK WENT OUT INTO THE ROAD WHERE I QUICKLY TURNED HARD RIGHT TO AVOID CROSSING THE ROAD. I THEN USED THE EMERGENCY BRAKE TO PULL OVER AND STOP. I AM A MECHANIC BY TRADE, AND I KNEW RIGHT AWAY WHAT HAD HAPPENED. MY TRUCK IS IN EXCEPTIONAL CONDITION AS I AM ONLY THE SECOND OWNER. THE FIRST OWNER HAD GARAGE KEPT THIS VEHICLE AND IT HAS NEVER BEEN WRECKED. I DO NOT PLOW SNOW OR OFF-ROAD IT. I HAD A GM CERTIFIED MECHANIC FIX THE TRANSFER CASE ISSUE (GM ALSO KNOWS ABOUT THIS) LAST SUMMER. HE INSPECTED MY TRUCK THEN AND FOUND NOTHING TO BE ALARMED ABOUT. I DID TALK TO HIM ABOUT THE BRAKE LINES, TO WHICH HE TOLD ME THAT HE HAD TO REPLACE HIS IN HIS 2004 SUBURBAN. TWO OTHER FRIENDS OF MINE THAT BOTH HAVE 2004 TAHOES, HAD TO REPLACE THEIR BRAKE LINES DUE TO THE EXACT ISSUE. MY BROTHER-IN-LAW HAS A 2006 SILVERADO, HE REPLACED HIS LINES LAST YEAR, AGAIN FOR THE SAME PROBLEM! THIS IS A MAJOR SAFETY ISSUE AND GM WON'T STAND BEHIND THEIR OWN PRODUCT? I HAVE BEEN A GM OWNER SINCE I COULD DRIVE. I WON'T BE ANYMORE! I AM VERY DISAPPOINTED THAT A RECALL OR SOME TYPE OF ACTION IS NOT BEING DONE. *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.