Complaint 1129081
2010 GMC SIERRA • STRUCTURE:BODY:DOOR • incident Nov 6, 2014
- Complaint ID
- 1129081
- Make
- GMC
- Model
- SIERRA
- Model Year
- 2010
- Component
- STRUCTURE:BODY:DOOR
- Incident Date
- Nov 6, 2014
- Date Received
- Nov 10, 2014
- Data As Of
- Jul 1, 2026
Complaint Summary
STRUCTURE:BODY:DOOR
Owner Narrative
ON 10/29/2014 I FILED A COMPLAINT WITH ODI NUMBER 10650997 ABOUT THE OUTSIDE DOOR HANDLES ON MY 2010 GMC SIERRA SINCE THREE OF THEM HAD BROKEN OFF SINCE DECEMBER 2013. THEN ON 11/6/2014, THE PASSENGER BACK DOOR HANDLE CAME LOOSE & IS PULLING OUT OF THE DOOR. THIS IS THE ONLY ONE OF THE DOOR HANDLES THAT HAS NOT BEEN PREVIOUSLY REPLACED. ALL OF THE DOOR HANDLE FAILURES HAVE OCCURRED SINCE DECEMBER 2013. THIS PRESENTS A POTENTIAL HAZARD. IT HAS BEEN MY EXPERIENCE ON THE DOOR WITH BROKEN HANDLES THAT IF THE DOOR HANDLE COMES COMPLETE OFF, IT IS HARD TO GET THE DOOR TO LATCH PROPERLY CAUSING IT TO POP OPEN WHICH COULD EASILY HAPPEN WHILE THE VEHICLE IS IN MOTION PUTTING ANYONE SITTING BY THE DOOR IN HARM'S WAY. IT IS VERY DISCONCERTING TO ME THAT ALL FOUR DOOR HANDLES HAVE NOW FAILED. I WOULD DEFINITELY THINK THIS IS A SERIOUS DESIGN FLAW WITH THESE VEHICLES. TWO OF THE HANDLES WERE REPLACED UNDER WARRANTY HOWEVER, THE COST TO REPLACE THE REMAINING TWO IS $200+ EACH. TO DATE GMC IS NOT WILLING TO ADDRESS THE ISSUE. *TR
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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