Complaint 1076897
2011 DODGE RAM 4500 • STEERING • incident Jun 18, 2014
Complaint Summary
STEERING
Owner Narrative
DODGE HAS REFUSED TO REPLACED THE CRITICAL PART AS INDICATED IN THE RECALL. I WAS NOTIFIED BY DODGE EARLY IN 2014 ABOUT THE RECALL. DEALER SAID THAT REPLACEMENT WOULD BE MADE IN MAY 2014. WHEN CONTACTED IN MAY DEALER SAID THE REPLACEMENT WOULD NOT BE MADE UNTIL SEPTEMBER 2014. TRUCK HAS A SERIOUS PULL TO THE RIGHT SIDE AND SHOWS EXTREME WEAR ON THE RIGHT FRONT TIRE. GIVEN THE SAFETY ASPECTS OF THIS RECALL I WOULD LIKE THE REPLACEMENT AS SOON AS POSSIBLE WITHOUT THE CONTINUAL DELAYS BY DODGE. *TR
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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