Complaint 1064724
2004 DODGE DAKOTA • STEERING • incident Apr 1, 2014
Complaint Summary
STEERING
Owner Narrative
NOTICED A PROBLEM WITH THE POWER STEERING ON MY 2004 DODGE DAKOTA AT THE BEGINNING OF APRIL. THE STEERING IS STIFF AND HARD TO TURN. IT REQUIRES ASSISTANCE TO BRING THE STEERING WHEEL BACK TO CENTER. IT DOESN'T MATTER WHAT SPEED YOU ARE GOING. IT SEEMS TO GET BETTER AFTER ABOUT 30 MINUTES OF DRIVING BUT AFTER SITTING FOR A WHILE THE PROBLEM IS BACK. I BOUGHT THE TRUCK LAST YEAR AS A SECOND VEHICLE AND NOW REGRET DOING SO. I HAVE HAD THE TRUCK TO THE DEALERSHIP TWICE. 4/14/14 THEY REPLACED THE LOWER BALL JOINTS, FRONT ROTORS AND POWER STEERING PUMP. THAT DID NOT FIX THE PROBLEM. 4/24/14 THEY REPLACED THE STEERING RACK. $2,300.00 LATER THE PROBLEM STILL EXISTS. IT IS GOING BACK TO THE DEALERSHIP 5/14/14 BUT I HAVE MY DOUBTS THE PROBLEM WILL BE FIXED AFTER READING OTHER COMPLAINTS ONLINE. I HAVE CONTACTED CHRYSLER ABOUT THIS AND HAVE BEEN ASSIGNED A CASE MANAGER. I AM WAITING TO HEAR WHAT THEY HAVE TO SAY. I DO NOT WISH TO SPEND ANYMORE MONEY TRYING TO FIX A DESIGN FLAW IN THEIR STEERING COMPONENTS. THE STEERING POSES A SAFETY ISSUE AND I DO NOT FEEL COMFORTABLE DRIVING IT VERY FAR. *TR
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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