Complaint 1042571

2012 FORD F-450 • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM • incident Aug 2, 2013

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1042571
Make
FORD
Model
F-450
Model Year
2012
Incident Date
Aug 2, 2013
Date Received
Mar 4, 2014
Data As Of
Jul 1, 2026

Complaint Summary

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Owner Narrative

THIS VEHICLE IS AN AMBULANCE AND WAS DISPATCHED ON AN EMERGENCY CALL. THE CREW ATTEMPTED TO CRANK THE VEHICLE, BUT THE STARTER WOULD NOT EVEN ENGAGE. ANOTHER AMBULANCE HAD TO BE DISPATCHED TO THE CALL. IT WAS LATER DETERMINED THAT ONE OF THE FOUR EGT EXHAUST GAS TEMPERATUR SENSORS HAD FAILED AND DISABLED THE VEHICLE. HAD THE VEHICLE BEEN TRAVELING ON THE HIGHWAY, A VERY DANGEROUS SITUATION COULD HAVE OCCURRED. THERE WAS NOT AN OVER HEATED EXHAUST CONDITION NOR AN EXHAUST EMISSION PROBLEM AT THE TIME, WHICH IS WHAT THESE SENSORS ARE DESIGNED TO DETECT. THE POWERTRAIN CONTROL MODULE(PCM) SHOULD NOT BE PROGRAMED TO SHUT DOWN A VEHICLE BECAUSE OF ONE SENSOR. REDUCTION OF POWER MAY BE ACCEPTABLE. IF MORE THAN ONE SENSOR DETECTS A PROBLEM THEN THAT MAY BE ACCEPTABLE. OUR AGENCY HAS SEVERAL OF THESE VEHICLES AND HAS EXPERIENCED THE SAME ISSUE WITH MOST OF THEM.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

Data sources & freshness

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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

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