TruckCodex

ALMA GROUP LLC

USDOT 3997166 Active AUTHORIZED FOR HIRE Company officer: RASUL BOZIEV General Freight Based in MERRILLVILLE, IN Grade A · 100
Brokers & shippers · booking check

No hard blockers on file

Authority and insurance signals look clear in our data. Still verify live on FMCSA SAFER / L&I before tendering a load.

Clear to review
Policy effective · Feb 14, 2025
On file
  • 1 active operating authority
  • Insurance on file · $750,000 GEICO MARINE INSURANCE COMPANY · 91X Details →
  • BOC-3 process agent on file #1 A+ AGENTS OF PROCESS, INC. Details →
  • OOS rate better than size peers
Company officer: RASUL BOZIEV
Cargo: General Freight
Built for brokers and shippers deciding whether to tender. Always confirm on FMCSA SAFER and L&I before booking — TruckCodex mirrors public filings and can lag by up to a day.
Plain-text risk summary (print / paste) 
TruckCodex risk summary — ALMA GROUP LLC (USDOT 3997166)
Verdict: CLEAR TO REVIEW
No hard blockers on file
Authority and insurance signals look clear in our data. Still verify live on FMCSA SAFER / L&I before tendering a load.

Authority / census status: Active
Active BIPD limit: $750,000
Officer(s): RASUL BOZIEV (Company officer)

Blockers:
  (none)

Cautions:
  (none)

On file:
  • 1 active operating authority
  • Insurance on file · $750,000 — GEICO MARINE INSURANCE COMPANY · 91X
  • BOC-3 process agent on file — #1 A+ AGENTS OF PROCESS, INC.
  • OOS rate better than size peers

Source: https://truckcodex.com/usdot/3997166/
As of: Jul 24, 2026
Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade

Compliance grade A

Composite of 4/5 scored components (mean 100/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.

A confidence 80% · 4/5 signals
Authority / census
Active · 100/100

Active census status with no OOS order or revoked authority on file.

Insurance / BIPD
BIPD active · 100/100

Active BIPD/Primary-like policy on file in our insurance history.

OOS vs peers
Safer than peers · 100/100

Driver OOS 0% vs peer median 0% (neutral). Vehicle OOS 0% vs peer median 15.4% (better). n=31186 same-size ACTIVE peers.

FMCSA safety rating
Unrated

FMCSA has not assigned this carrier a formal safety rating. We do not invent one.

NR reason: No published FMCSA safety_rating.

Insurance-watch tier
Not on watch · 100/100

No BMC-91 insurance-lapse watch classification on file for this USDOT.

TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Clear to review.

Operating authority
Insurance

1 active liability policy

BOC-3 agent

#1 A+ AGENTS OF PROCESS, INC.

Company profile

Company details
USDOT 3997166
In FMCSA records since Dec 12, 2022 (~3y)
MC / docket MC1501261
Company officer RASUL BOZIEV
Operation AUTHORIZED FOR HIRE
Cargo carried
General Freight
Fleet size 33 units
Drivers 33
Annual mileage 3,672,000 mi
Contact & address
Phone: (224) 220-4080
Email: [email protected]
Physical
8510 SEDGE DR APT 2B
MERRILLVILLE, IN 46410
Mailing address matches physical.
Registration & safety rating
USDOT 3997166
In FMCSA records since Dec 12, 2022 (~3y)
Operation AUTHORIZED FOR HIRE
Annual mileage (MCS-150) 3,672,000 mi
vs. National Average
Vehicle OOS Rate 0.0% vs 23.4% -23.4 pts
Driver OOS Rate 0.0% vs 6.7% -6.7 pts
Violations per Inspection 0.69 vs 1.80 -1.11
Peer tier (mid-sized fleets (11-100 power units)) median OOS rate: 27.3%
Active liability insurance
FMCSA cargo filing (BMC-34/83)

No active FMCSA cargo filing on file.

FMCSA L&I filing evidence — not a shipper certificate of insurance (COI). Cargo (BMC-34) is primarily an HHG / household-goods requirement; general freight carriers often have none.

Related filings

Fleet details (MCS-150)

Vehicle type Owned Term leased Trip leased
Truck tractors 33 0 0
Trailers 23 0 0

Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).

Accident reports (24 months)

All 3 crashes →
Last 6 months 6–12 months 12–24 months Total
Fatalities 0 0 0 0
Injuries 0 1 0 1
Tow-away 0 1 2 3
Crash reports 0 1 2 3

Reportable crashes from FMCSA MCMIS for the trailing 24 months. Counts may differ slightly from SAFER due to reporting lag.

Inspections (24 months)

All 18 inspections →
Driver Vehicle Hazmat
Inspections 16 16 0
OOS inspections 0 0 0
OOS percentage 0% 0% —
National average 6.67% 22.26% 4.44%

Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).

Power Units
33
Drivers
33
Inspections
18
FMCSA roadside history on file
OOS Rate (peak)
—
Crashes (24m)
3
Authorities
1
1 active
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles

ALMA GROUP LLC is a motor carrier based in MERRILLVILLE, IN, registered with the FMCSA under USDOT 3997166. The carrier is currently active in FMCSA's records, and has not yet received a formal FMCSA safety rating. MCS-150 self-reporting puts the fleet at 33 power units and 33 drivers, with 18 roadside inspections on file. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.

Carrier is unrated

FMCSA has not assigned this carrier a formal safety rating. Use the inspection history and BASIC scores below to assess on-road performance.

Carrier overview

ALMA GROUP LLC is a mid-sized fleet, operating 33 power units and 33 drivers, based in Merrillville, IN. Across 17 roadside inspections in the last 24 months, the fleet recorded a 0.0% out-of-service rate, with 3 reportable crashes. Operating authority is active for common.

Inspection profile

17 roadside inspections over the last 24 months, up 1,600% versus the prior 24 months, concentrated in TN (3) and VA (2), with Level 3 inspections the most common.

Violation profile

0.0% out-of-service rate; led by Unsafe Driving (61.5% of violations); top code 392.2 (Operating a CMV while ill or fatigued) cited 2 times.

Fleet profile

The fleet comprises 33 power units (mid-sized fleet) and 33 drivers; Freightliner, Hyundai Translead, and Great Dane are the most-inspected makes.

Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service

Compared against 31,186 ACTIVE carriers operating 16–50 power units (±50% of this carrier's 33 unit fleet).

This carrier — Driver OOS
0%
Drivers placed out-of-service at roadside inspections
Peer median
0%
Median across 31,186 same-size peers
Verdict
On par with peers
Delta 0 pts vs peer median (lower is safer)
This carrier — Vehicle OOS
0%
Vehicles placed out-of-service at roadside inspections
Peer median
15.4%
Median across 31,186 same-size peers
Verdict
Safer than peers
Delta -15.4 pts vs peer median (lower is safer)
Inspection Analytics Monthly activity · BASIC mix · state map

Monthly Inspection Activity (24 months)

2024-08 2024-12

Violations by BASIC Category

Federal BASIC buckets for every citation issued against this carrier over the past 24 months.
Unsafe Driving
8 violations
Driver Fitness
2 violations
Hours of Service
1 violation

Activity by State

States this carrier has been inspected in over the past 24 months.
State Inspections OOS OOS % Last Inspection
Tennessee (TN) 3 0 0.0% Nov 27, 2024
Virginia (VA) 2 0 0.0% Dec 2, 2024
Kentucky (KY) 1 0 0.0% Dec 10, 2024
Maryland (MD) 1 0 0.0% Dec 3, 2024
North Carolina (NC) 1 0 0.0% Nov 11, 2024
New Mexico (NM) 1 0 0.0% Oct 3, 2024
New York (NY) 1 0 0.0% Sep 10, 2024
Ohio (OH) 1 0 0.0% Dec 5, 2024
Oregon (OR) 1 0 0.0% Nov 25, 2024
Pennsylvania (PA) 1 0 0.0% Dec 22, 2024
Alabama (AL) 1 0 0.0% Oct 22, 2024
Washington (WA) 1 0 0.0% Sep 3, 2024
Connecticut (CT) 1 0 0.0% Nov 16, 2024
Vehicle Fleet Top makes and models observed in roadside inspections
Make Model Inspections
Freightliner 16
Hyundai Translead 8
Great Dane 3
Vanguard 1
Vol 1
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
BASIC Inspections Serious Measure Percentile Alert As Of
Driver Fitness 2 — 0.47 0 — Jul 20, 2026
Controlled Substances / Alcohol 0 — 0.00 0 — Jul 20, 2026
Hours of Service 2 — 0.23 0 — Jul 20, 2026
Unsafe Driving 4 — 0.67 1 — Jul 20, 2026
Vehicle Maintenance 1 — 0.33 0 — Jul 20, 2026

Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.

Recent Inspections (18 rows) View all 18 →
Inspection # Date ▼ State Level Station Vehicle Violations Top Codes OOS
83467673 Dec 22, 2024 PA 3 —
FREIGHTLINER TRUCK TRACTOR
IN 3684287 · 3AKJHHDR3PSUM5777
3 392.2-SLLTCD, 392.2-SLLS4, 395.24D-ELDPT No
83363655 Dec 10, 2024 KY 3 LONDON
FREIGHTLINER TRUCK TRACTOR
IN 3642447 · 3AKJHHDR3SSVT5147
1 391.11B2 No
83334297 Dec 5, 2024 OH 3 MARION OH
FREIGHTLINER TRUCK TRACTOR
IN 3672229 · 3AKJHHDR0PSUK7916
0 — No
83306719 Dec 3, 2024 MD 2 BALTIMORE CITY
FREIGHTLINER TRUCK TRACTOR
IN 3671356 · 3AKJHHDR7SSVZ3777
0 — No
83306201 Dec 2, 2024 VA 3 DUMFRIES VA
FREIGHTLINER TRUCK TRACTOR
IN 3656284 · 3AKJHHDR4MSMD0387
0 — No
83266566 Nov 27, 2024 TN 1 ARDMORE TN
FREIGHTLINER TRUCK TRACTOR
IN 3685215 · 3AKJHHDR3PSUE2437
0 — No
83239811 Nov 25, 2024 OR 3 or-ashland--or
FREIGHTLINER TRUCK TRACTOR
IN 3685139 · 3AKJHHDR9SSVT5167
0 — No
83176398 Nov 16, 2024 CT 3 I 84 W
FREIGHTLINER TRUCK TRACTOR
IN 3671864 · 3AKJHHDRXSSVT5159
1 392.2-SLLLR No
83134115 Nov 11, 2024 NC 3 —
FREIGHTLINER TRUCK TRACTOR
IN 3685383 · 3AKJHHDR5SSVZ3793
2 392.2FT, 392.2-SLLS2 No
83013614 Oct 28, 2024 VA 3 TROUTVILLE VA
FREIGHTLINER TRUCK TRACTOR
IN 3645740 · 3AKJHHDR1SSVN6031
0 — No
82964560 Oct 22, 2024 AL 1 I65 NEAR CR437
FREIGHTLINER TRUCK TRACTOR
IN 3668716 · 3AKJHHDR5RSUR8502
0 — No
82839473 Oct 3, 2024 TN 3 MOUNT JULIET TN
FREIGHTLINER TRUCK TRACTOR
IN 3643686 · 3AKJHHDR6LSKR7537
0 — No
82835179 Oct 3, 2024 NM 2 ANTHONY PORT OF ENTRY
VOLVO TRUCK TRUCK TRACTOR
IN 3644083 · 4V4NC9EH5GN965079
0 — No
82629989 Sep 10, 2024 NY 3 I81 EXIT 5
FREIGHTLINER TRUCK TRACTOR
IN 3614004 · 3AKJHHDR4MSMD0390
4 392.2, 392.16(a), 391.11(b)(2) No
82594148 Sep 3, 2024 WA 2 PLYMOUTH WA
FREIGHTLINER TRUCK TRACTOR
IN 3671356 · 3AKJHHDR7SSVZ3777
0 — No
82492393 Aug 20, 2024 TN 3 ARDMORE TN
FREIGHTLINER TRUCK TRACTOR
IN 3670138 · 3AKJHHDR3MSMD0395
0 — No
82192250 Jul 19, 2024 IA 2 EB I-80 115MM VAN METER
VOLVO TRUCK TRUCK TRACTOR
IN W10877 · 4V4NC9EH8FN183020
2 393.95(f), 395.22(g) No
81286412 Apr 6, 2024 AR 3 WEST MEMPHIS AR
FREIGHTLINER TRUCK TRACTOR
IN 3605620 · 3AKJHHDR1SSVN6059
1 395.30(b)(1) No
Recent Crashes (3 rows)
Report # Date ▼ State Fatalities Injuries Tow Hazmat Severity
NC0108188292 Jul 31, 2025 NC 0 1 Yes No Injury
PA411093600X Nov 18, 2024 PA 0 0 Yes No Tow
VA0242095183 Jul 27, 2024 VA 0 0 Yes No Tow
Authority Records (1 docket)
common
MC1501261
Active
—
View full authority record →
MC Certificate Documents (1 PDF)

Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.

Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.

Date Docket Action Authority PDF
May 9, 2023 MC1501261-C CPL REVOCATION CPL →
Insurance Coverage Timeline (9 rows)

Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.

Insurer Policy # Type Limit Effective Cancel Status
GEICO MARINE INSURANCE COMPANY 9300114819 91X $750,000 Feb 14, 2025 On file ACTIVE
PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY CA990947414 BIPD/Primary — Jan 8, 2025 Feb 17, 2025 CANCELLED
PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY CA978962884 BIPD/Primary — Dec 4, 2024 Jan 8, 2025 REPLACED
PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY CA978962884 BIPD/Primary — Dec 4, 2024 Jan 9, 2025 CANCELLED
PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY CA978962884 BIPD/Primary — Mar 20, 2024 Dec 4, 2024 CANCELLED
EVERSPAN INDEMNITY INSURANCE COMPANY CW1EII-274434-01 BIPD/Primary — Apr 11, 2023 Mar 20, 2024 REPLACED
EVERSPAN INDEMNITY INSURANCE COMPANY CW1EII-274434-01 BIPD/Primary — Apr 11, 2023 Apr 11, 2024 CANCELLED
EVERSPAN INDEMNITY INSURANCE COMPANY CW1EII-274434-01 BIPD/Primary — Apr 11, 2023 Sep 10, 2023 CANCELLED
EVERSPAN INDEMNITY INSURANCE COMPANY CW1EII-274434-01 BIPD/Primary — Apr 11, 2023 Apr 11, 2023 REPLACED
Compliance Timeline Merged authority / insurance / enforcement events
  1. Feb 18, 2025
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  2. Feb 17, 2025
    insurance
    CANCEL — PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY
  3. Jan 9, 2025
    insurance
    TERM/CANCL — PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY
  4. Jan 8, 2025
    insurance
    TERM/REPL — PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY
  5. Dec 27, 2024
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  6. Dec 4, 2024
    insurance
    CANCEL — PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY
  7. Nov 29, 2024
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  8. Apr 11, 2024
    insurance
    TERM/CANCL — EVERSPAN INDEMNITY INSURANCE COMPANY
  9. Mar 21, 2024
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  10. Mar 20, 2024
    insurance
    TERM/REPL — EVERSPAN INDEMNITY INSURANCE COMPANY
  11. Sep 10, 2023
    insurance
    TERM/CANCL — EVERSPAN INDEMNITY INSURANCE COMPANY
  12. Aug 17, 2023
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  13. May 9, 2023
    authority
    GRANTED — MOTOR PROPERTY COMMON CARRIER
    Details →
  14. Apr 11, 2023
    insurance
    TERM/REPL — EVERSPAN INDEMNITY INSURANCE COMPANY
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for

Most-Inspected Stations

Station State Inspections OOS
ARDMORE TN TN 2 0
I65 NEAR CR437 AL 1 0
WEST MEMPHIS AR AR 1 0
I 84 W CT 1 0
EB I-80 115MM VAN METER IA 1 0
LONDON KY 1 0
BALTIMORE CITY MD 1 0
ANTHONY PORT OF ENTRY NM 1 0
I81 EXIT 5 NY 1 0
MARION OH OH 1 0

Top Violation Codes Cited

Code Description Category Cited OOS
392.2 Violation of Local Laws - Explain: Unsafe Driving 2 0
391.11(b)(2) Driver cannot read or speak the English language sufficiently to respond to official inquiries. Driver Fitness 1 0
392.16(a) Failing to use seat belt (49 CFR) Unsafe Driving 1 0
393.95(f) Emergency Equipment - Stopped vehicle warning devices missing or improper. Vehicle Maintenance 1 0
395.22(g) Portable ELD not mounted in a fixed position and visible to driver Hours of Service 1 0
395.30(b)(1) Driver failed to certify the accuracy of the information gathered by the ELD Hours of Service 1 0
Related Records Cross-references to every adjacent page
Directory
Authority Records
Insurance Carriers
Process Agent (BOC-3)
Carrier Records
Discover
Explainers

How to verify ALMA GROUP LLC

  1. Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
  2. Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
  3. Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
  4. Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
  5. Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.

Frequently asked questions about ALMA GROUP LLC

Is ALMA GROUP LLC an active motor carrier? ▾
Yes. ALMA GROUP LLC is registered with the FMCSA under USDOT 3997166 and is currently shown as Active in the agency's Motor Carrier Management Information System (MCMIS). Active status means the carrier may legally operate, contingent on continuous insurance and authority filings.
What is ALMA GROUP LLC's safety rating? ▾
ALMA GROUP LLC is unrated. FMCSA assigns formal safety ratings only after a compliance review, and the agency has not yet completed one for this carrier. Being unrated is not by itself a red flag — most active carriers in the database are unrated. Review the inspection and BASIC data below to assess on-road performance.
How many inspections has ALMA GROUP LLC had? ▾
18 roadside inspections are on file for ALMA GROUP LLC in FMCSA's MCMIS database. Each inspection is summarized in the Inspection History section below — sortable by date, state, level, and out-of-service result. Newer inspections are pulled from the FMCSA SMS data feed daily.
What is ALMA GROUP LLC's out-of-service rate? ▾
ALMA GROUP LLC has no out-of-service findings on its inspection record. Across 18 inspections, no driver or vehicle has been placed out of service — a clean record relative to the national averages of roughly 6.7% (driver) and 23.4% (vehicle).
Where is ALMA GROUP LLC based? ▾
ALMA GROUP LLC reports its physical address to the FMCSA as 8510 SEDGE DR APT 2B, MERRILLVILLE, Indiana 46410. Carriers must file a Form MCS-150 every two years to keep their address current; an outdated address is a common compliance flag.
Does ALMA GROUP LLC have valid operating authority? ▾
Yes. ALMA GROUP LLC holds 1 active FMCSA operating authority (MC1501261). Each docket appears in the Authority Records section below with its full event history. Active authority means the carrier may legally operate as a for-hire carrier, contingent on current insurance and BOC-3 process-agent filings.
How many trucks and drivers does ALMA GROUP LLC operate? ▾
ALMA GROUP LLC self-reports 33 power units and 33 drivers on its most recent FMCSA Form MCS-150 filing. Power-unit and driver counts come from the carrier directly and are required to be updated every two years; very large fluctuations between filings can indicate fleet changes worth investigating.
Has ALMA GROUP LLC had any crashes? ▾
3 FMCSA-reportable crashes are on file for ALMA GROUP LLC in MCMIS. A reportable crash is one resulting in a fatality, an injury requiring transport for medical attention, or a vehicle disabled and towed from the scene. The full crash log is on the Crashes subpage with date, state, and outcome details.

About FMCSA carrier records

Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.

Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.

TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.

Data sources & freshness

TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.

FMCSA

Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.
NHTSA

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.
Transport Canada

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.