NEW DIRECTION UTILITIES
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.
- OOS rate worse than size peers Driver and/or vehicle out-of-service rate is above the peer median.
Plain-text risk summary (print / paste)
TruckCodex risk summary — NEW DIRECTION UTILITIES (USDOT 866970) Verdict: CAUTION Book with caution — review signals below No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking. Authority / census status: Active Active BIPD limit: $750,000 Officer(s): KELLI SCOTT (Company officer) Blockers: (none) Cautions: • OOS rate worse than size peers — Driver and/or vehicle out-of-service rate is above the peer median. On file: • Insurance on file · $750,000 — CONTINENTAL CASUALTY CO. · 91X • BOC-3 process agent on file — INTERSTATE AUTHORITY LLC • OOS rate better than size peers Source: https://truckcodex.com/usdot/866970/ As of: Jul 19, 2026 Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade
Compliance grade A
Composite of 4/5 scored components (mean 85/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
A
confidence 80% · 4/5 signals
Compliance grade A
Composite of 4/5 scored components (mean 85/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
Active census status with no OOS order or revoked authority on file.
Active BIPD/Primary-like policy on file in our insurance history.
Driver OOS 0% vs peer median 1.4% (better). Vehicle OOS 20% vs peer median 18.5% (worse). n=9966 same-size ACTIVE peers.
FMCSA has not assigned this carrier a formal safety rating. We do not invent one.
NR reason: No published FMCSA safety_rating.
No BMC-91 insurance-lapse watch classification on file for this USDOT.
TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Caution.
1 active liability policy
Company profile
No active FMCSA cargo filing on file.
FMCSA L&I filing evidence — not a shipper certificate of insurance (COI). Cargo (BMC-34) is primarily an HHG / household-goods requirement; general freight carriers often have none.
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InsuranceCONTINENTAL CASUALTY CO.Policy effective Nov 18, 2013
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Process AgentINTERSTATE AUTHORITY LLCBOC-3 on file
Fleet details (MCS-150)
| Vehicle type | Owned | Term leased | Trip leased |
|---|---|---|---|
| Truck tractors | 3 | 0 | 0 |
| Trailers | 38 | 0 | 0 |
| Trucks | 98 | 0 | 0 |
Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).
Accident reports (24 months)
All 4 crashes →| Last 6 months | 6–12 months | 12–24 months | Total | |
|---|---|---|---|---|
| Fatalities | 0 | 0 | 0 | 0 |
| Injuries | 0 | 1 | 0 | 1 |
| Tow-away | 0 | 1 | 0 | 1 |
| Crash reports | 0 | 1 | 0 | 1 |
Reportable crashes from FMCSA MCMIS for the trailing 24 months. Counts may differ slightly from SAFER due to reporting lag.
Inspections (24 months)
All 27 inspections →| Driver | Vehicle | Hazmat | |
|---|---|---|---|
| Inspections | 14 | 14 | 0 |
| OOS inspections | 0 | 4 | 0 |
| OOS percentage | 0% | 28.57% | — |
| National average | 6.67% | 22.26% | 4.44% |
Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles
NEW DIRECTION UTILITIES is a motor carrier based in HAGERSTOWN, MD, registered with the FMCSA under USDOT 866970. The carrier is currently active in FMCSA's records, and has not yet received a formal FMCSA safety rating. MCS-150 self-reporting puts the fleet at 101 power units and 79 drivers, with 27 roadside inspections on file and a peak out-of-service rate of 20.0%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.
Carrier is unrated
FMCSA has not assigned this carrier a formal safety rating. Use the inspection history and BASIC scores below to assess on-road performance.
NEW DIRECTION UTILITIES is a large fleet, operating 101 power units and 79 drivers, based in Hagerstown, MD. Across 15 roadside inspections in the last 24 months, the fleet recorded a 20.0% out-of-service rate, with 1 reportable crash. Operating authority is active for contract.
15 roadside inspections over the last 24 months, up 67% versus the prior 24 months, most heavily in MD (15 stops), with Level 2 inspections the most common.
20.0% out-of-service rate; led by Vehicle Maintenance (53.3% of violations); top code 393.45B2-B-AIR (Brake tubing/hoses inadequate) cited 3 times.
The fleet comprises 101 power units (large fleet) and 79 drivers; Ford, International, and Cntr are the most-inspected makes.
Risk Signals
Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service
Compared against 9,966 ACTIVE carriers operating 50–152 power units (±50% of this carrier's 101 unit fleet).
Inspection Analytics Monthly activity · BASIC mix · state map
Monthly Inspection Activity (24 months)
Violations by BASIC Category
Activity by State
| State | Inspections | OOS | OOS % | Last Inspection |
|---|---|---|---|---|
| Maryland (MD) | 14 | 4 | 28.6% | Jul 9, 2026 |
Vehicle Fleet Top makes and models observed in roadside inspections
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
| BASIC | Inspections | Serious | Measure | Percentile | Alert | As Of |
|---|---|---|---|---|---|---|
| Driver Fitness | 0 | — | 0.00 | 0 | — | Jul 13, 2026 |
| Controlled Substances / Alcohol | 0 | — | 0.00 | 0 | — | Jul 13, 2026 |
| Hours of Service | 0 | — | 0.00 | 0 | — | Jul 13, 2026 |
| Unsafe Driving | 2 | — | 0.18 | 0 | — | Jul 13, 2026 |
| Vehicle Maintenance | 6 | — | 2.10 | 2 | — | Jul 13, 2026 |
Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.
Recent Inspections (27 rows) View all 27 →
| Inspection # | Date ▼ | State | Level | Station | Vehicle | Violations | Top Codes | OOS |
|---|---|---|---|---|---|---|---|---|
| 88382089 | Jul 9, 2026 | MD | 2 | — |
FREIGHTLINER STRAIGHT TRUCK
|
1 | 393.100B-C | Yes |
| 87913642 | May 19, 2026 | MD | 2 | — |
FORD STRAIGHT TRUCK
|
1 | 393.40F-BNPB | Yes |
| 87780735 | May 5, 2026 | MD | 2 | — |
INTERNATIONAL STRAIGHT TRUCK
|
0 | — | No |
| 86389893 | Nov 14, 2025 | MD | 2 | REISTERSTOWN MD |
INTERNATIONAL STRAIGHT TRUCK
|
0 | — | No |
| 85513371 | Aug 12, 2025 | MD | 1 | SYKESVILLE MD |
INTERNATIONAL STRAIGHT TRUCK
Ticket: Custom Scott
|
1 | 392.2-SLLDL | No |
| 83869800 | Feb 14, 2025 | MD | 2 | CARROLL COUNTY |
FORD STRAIGHT TRUCK
|
1 | 392.16AD | No |
| 83869562 | Feb 14, 2025 | MD | 1 | I-70 W FRIENDSHIP SCALE HOUSE |
INTERNATIONAL STRAIGHT TRUCK
|
3 | 393.45B2-B-AIR | No |
| 83523542 | Jan 2, 2025 | MD | 2 | I-70 W FRIENDSHIP SCALE HOUSE |
FORD STRAIGHT TRUCK
|
3 | 392.9A2-C, 392.2-SLLSR, 393.95A4-EEUS | Yes |
| 82814332 | Oct 2, 2024 | MD | 2 | BALTIMORE CITY |
FORD STRAIGHT TRUCK
|
0 | — | No |
| 82641716 | Sep 11, 2024 | MD | 2 | md-southbound-on-895}toll-facilit |
FORD STRAIGHT TRUCK
|
0 | — | No |
| 82518848 | Aug 29, 2024 | MD | 2 | BALTIMORE CITY |
FORD STRAIGHT TRUCK
|
1 | 393.100(b) | Yes |
| 82444970 | Aug 21, 2024 | MD | 2 | md-northbound-on-895}toll-facilit |
FORD STRAIGHT TRUCK
|
2 | 393.9(a), 390.21T(b) | No |
| 82253087 | Jul 30, 2024 | MD | 3 | md-i-270-s/b-hyattstown-scalehous |
FORD STRAIGHT TRUCK
|
0 | — | No |
| 82252854 | Jul 30, 2024 | MD | 2 | md-southbound-on-895}toll-facilit |
FORD STRAIGHT TRUCK
|
0 | — | No |
| 82092005 | Jul 11, 2024 | MD | 2 | BALTIMORE COUNTY |
FORD STRAIGHT TRUCK
|
2 | 392.16(a), 393.9(a) | No |
| 81565642 | May 9, 2024 | MD | 2 | md-northbound-on-895}toll-facilit |
INTERNATIONAL STRAIGHT TRUCK
|
1 | 392.16(a) | No |
| 81554100 | May 7, 2024 | MD | 2 | md-northbound-on-895}toll-facilit |
FORD STRAIGHT TRUCK
|
0 | — | No |
| 81481779 | Apr 29, 2024 | MD | 2 | I-70 W FRIENDSHIP SCALE HOUSE |
GMC STRAIGHT TRUCK
|
1 | 393.9(a) | Yes |
| 81264588 | Apr 4, 2024 | MD | 2 | BALTIMORE CITY |
FORD STRAIGHT TRUCK
|
1 | 393.81 | No |
| 80308167 | Dec 5, 2023 | MD | 2 | BALTIMORE CITY |
FORD STRAIGHT TRUCK
|
0 | — | No |
| 80295527 | Dec 4, 2023 | MD | 1 | BALTIMORE CITY |
FORD STRAIGHT TRUCK
|
5 | 393.75(g), 393.100(b), 383.23(a)(2) | Yes |
| 80234085 | Nov 27, 2023 | MD | 2 | BALTIMORE CITY |
FREIGHTLINER STRAIGHT TRUCK
|
1 | 393.9(a) | No |
| 79950765 | Oct 19, 2023 | MD | 2 | BALTIMORE CITY |
FORD STRAIGHT TRUCK
Ticket: Truk
|
1 | 393.9(a) | No |
| 79904495 | Oct 13, 2023 | MD | 1 | I-70 NEW MARKET SCALE HOUSE |
FORD STRAIGHT TRUCK
|
1 | 383.23(a)(2) | Yes |
| 79881040 | Oct 11, 2023 | MD | 3 | CARROLL COUNTY |
FORD STRAIGHT TRUCK
|
0 | — | No |
Recent Crashes (4 rows)
| Report # | Date ▼ | State | Fatalities | Injuries | Tow | Hazmat | Severity |
|---|---|---|---|---|---|---|---|
| MD26A1328544 | Jan 12, 2026 | MD | 0 | 1 | Yes | No | Injury |
| MD23A1030936 | Jun 5, 2023 | MD | 0 | 0 | Yes | No | Tow |
| MD17A0376722 | Aug 22, 2017 | MD | 0 | 0 | Yes | No | Tow |
| MD0309447695 | Oct 18, 2003 | MD | 0 | 0 | Yes | No | Tow |
Authority Records (1 docket)
Revocations & Inactive Status
Authority actions other than active status — revocations, voluntary surrenders, and dormant dockets.
| Date | Docket | Authority | Status | Applied |
|---|---|---|---|---|
| Unknown | MC847570 | common | N | — |
MC Certificate Documents (1 PDF)
Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.
Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.
| Date | Docket | Action | Authority | |
|---|---|---|---|---|
| Jan 24, 2014 | MC847570-P | CPL | PERMIT | CPL → |
Insurance Coverage Timeline (1 row)
Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.
| Insurer | Policy # | Type | Limit | Effective | Cancel | Status |
|---|---|---|---|---|---|---|
| CONTINENTAL CASUALTY CO. | 5093496128 | 91X | $750,000 | Nov 18, 2013 | On file | ACTIVE |
Compliance Timeline Merged authority / insurance / enforcement events
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Jan 24, 2014
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for
Most-Inspected Stations
| Station | State | Inspections | OOS |
|---|---|---|---|
| BALTIMORE CITY | MD | 7 | 2 |
| I-70 W FRIENDSHIP SCALE HOUSE | MD | 3 | 2 |
| BALTIMORE COUNTY | MD | 2 | 0 |
| CARROLL COUNTY | MD | 2 | 0 |
| HOWARD COUNTY | MD | 1 | 1 |
| I-70 NEW MARKET SCALE HOUSE | MD | 1 | 1 |
| REISTERSTOWN MD | MD | 1 | 0 |
| SYKESVILLE MD | MD | 1 | 0 |
Top Violation Codes Cited
| Code | Description | Category | Cited | OOS |
|---|---|---|---|---|
| 393.9(a) | Inoperable required lamps | Vehicle Maintenance | 8 | 1 |
| 383.23(a)(2) | Operating a CMV without a CDL | Driver Fitness | 2 | 2 |
| 392.16(a) | Failing to use seat belt (49 CFR) | Unsafe Driving | 2 | 0 |
| 392.2 | Violation of Local Laws - Explain: | Unsafe Driving | 2 | 0 |
| 393.100(b) | Leaking/spilling/blowing/falling cargo | Vehicle Maintenance | 2 | 2 |
| 393.75(g) | 393.75(g) | Vehicle Maintenance | 2 | 2 |
| 393.43 | No/improper breakaway or emergency braking | Vehicle Maintenance | 1 | 1 |
| 393.81 | Horn inoperative | Vehicle Maintenance | 1 | 0 |
Related Records Cross-references to every adjacent page
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Maryland carriers
All carriers based in Maryland
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Hagerstown carriers
Carriers based in Hagerstown, MD
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Stations in Maryland
Where this carrier might be inspected
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Docket MC847570
common · N · MC
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CONTINENTAL CASUALTY CO.
91X policy on file
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INTERSTATE AUTHORITY LLC
BOC-3 process agent · 51,604 carriers served
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27 inspections
Full roadside inspection history
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4 reportable crashes
FMCSA MCMIS crash log
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Fleet recall search
NHTSA recalls covering this fleet's vehicle years/makes
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File a complaint
Open the FMCSA National Consumer Complaint form for this carrier
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Carrier comparison tool
Side-by-side vs. other carriers
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Certificate lookup
Look up any FMCSA authority by MC/MX/FF docket number
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All state carrier directories
Browse carriers in every US/CA/MX jurisdiction
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Insurance-lapse watch
Carriers with recent BMC-91 cancellation or reinstatement churn
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How FMCSA safety ratings work
BASIC percentiles and compliance review context
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BOC-3 process agents explained
Why every interstate carrier must file a process agent
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FMCSA compliance filings guide
MCS-150, insurance, and authority filing requirements
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Roadside inspection rights
What drivers and carriers can expect during a stop
How to verify NEW DIRECTION UTILITIES
- Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
- Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
- Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
- Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
- Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.
Frequently asked questions about NEW DIRECTION UTILITIES
Is NEW DIRECTION UTILITIES an active motor carrier? ▾
What is NEW DIRECTION UTILITIES's safety rating? ▾
How many inspections has NEW DIRECTION UTILITIES had? ▾
What is NEW DIRECTION UTILITIES's out-of-service rate? ▾
Where is NEW DIRECTION UTILITIES based? ▾
Does NEW DIRECTION UTILITIES have valid operating authority? ▾
How many trucks and drivers does NEW DIRECTION UTILITIES operate? ▾
Has NEW DIRECTION UTILITIES had any crashes? ▾
About FMCSA carrier records
Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.
Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.
TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.
Data sources & freshness
TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.
Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.