CUSTOM-PAK INC
IMMOKALEE, FL
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.
- Conditional safety rating Carrier did not meet the safety fitness standard at the last compliance review.
- OOS rate worse than size peers Driver and/or vehicle out-of-service rate is above the peer median.
Plain-text risk summary (print / paste)
TruckCodex risk summary — CUSTOM-PAK INC (USDOT 785394) Verdict: CAUTION Book with caution — review signals below No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking. Authority / census status: Active Active BIPD limit: $750,000 Organization: CORPORATION Blockers: (none) Cautions: • Conditional safety rating — Carrier did not meet the safety fitness standard at the last compliance review. • OOS rate worse than size peers — Driver and/or vehicle out-of-service rate is above the peer median. On file: • 1 active operating authority • Insurance on file · $750,000 — HARTFORD FIRE INSURANCE COMPANY · 91X • BOC-3 process agent on file — EVILSIZOR PROCESS SERVERS INC Source: https://truckcodex.com/usdot/785394/ As of: Jul 17, 2026 Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade
Compliance grade B
Composite of 5/5 scored components (mean 77/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
B
confidence 100% · 5/5 signals
Compliance grade B
Composite of 5/5 scored components (mean 77/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
Active census status with no OOS order or revoked authority on file.
Active BIPD/Primary-like policy on file in our insurance history.
Driver OOS 0% vs peer median 0% (neutral). Vehicle OOS 43.8% vs peer median 15.4% (worse). n=32921 same-size ACTIVE peers.
Official FMCSA Conditional safety rating.
No BMC-91 insurance-lapse watch classification on file for this USDOT.
TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Caution.
Fleet size changes
- Power Units +2 (28 → 30) · May 25, 2026 · FMCSA Company Census
- Drivers −2 (32 → 30) · May 25, 2026 · FMCSA Company Census
Company profile
-
InsuranceHARTFORD FIRE INSURANCE COMPANYPolicy effective Aug 15, 2025
-
Process AgentEVILSIZOR PROCESS SERVERS INCBOC-3 on file
-
Operating AuthorityMC807155ACTIVE
Fleet details (MCS-150)
| Vehicle type | Owned | Term leased | Trip leased |
|---|---|---|---|
| Truck tractors | 9 | 21 | 0 |
| Trailers | 48 | 0 | 0 |
Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).
Accident reports (24 months)
All 17 crashes →| Last 6 months | 6–12 months | 12–24 months | Total | |
|---|---|---|---|---|
| Fatalities | 0 | 0 | 0 | 0 |
| Injuries | 0 | 0 | 2 | 2 |
| Tow-away | 0 | 0 | 2 | 2 |
| Crash reports | 0 | 0 | 2 | 2 |
Reportable crashes from FMCSA MCMIS for the trailing 24 months. Counts may differ slightly from SAFER due to reporting lag.
Inspections (24 months)
All 97 inspections →| Driver | Vehicle | Hazmat | |
|---|---|---|---|
| Inspections | 64 | 64 | 0 |
| OOS inspections | 0 | 7 | 0 |
| OOS percentage | 0% | 10.94% | — |
| National average | 6.67% | 22.26% | 4.44% |
Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles
CUSTOM-PAK INC is a corporation based in IMMOKALEE, FL, registered with the FMCSA under USDOT 785394. The carrier is currently active in FMCSA's records, with a safety rating of Conditional. MCS-150 self-reporting puts the fleet at 30 power units and 30 drivers, with 97 roadside inspections on file and a peak out-of-service rate of 43.8%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.
Conditional safety rating
FMCSA has assigned this carrier a Conditional safety rating.
CUSTOM-PAK INC is a mid-sized fleet, operating 28 power units and 32 drivers, organized as a corporation, based in Immokalee, FL. Across 60 roadside inspections in the last 24 months, the fleet recorded an 8.3% out-of-service rate, with 3 reportable crashes. Operating authority is active for contract and common.
60 roadside inspections over the last 24 months, up 107% versus the prior 24 months, concentrated in NC (37) and SC (7), with Level 3 inspections the most common.
8.3% out-of-service rate; led by Vehicle Maintenance (55.3% of violations); top code 392.2-SLLEWA2 (Operating a CMV while ill or fatigued) cited 5 times.
The fleet comprises 28 power units (mid-sized fleet) and 32 drivers; Utility, Freightliner, and International are the most-inspected makes.
Risk Signals
Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service
Compared against 32,921 ACTIVE carriers operating 15–45 power units (±50% of this carrier's 30 unit fleet).
Fleet History
Sourced from FMCSA daily imports; field-level change log. 2 tracked changes on record. · 1 driver-count change
Record Changes
-
-
Drivers 32 30Seen 2 times · first May 25, 2026 · last May 25, 2026 FMCSA Company Census
-
Power Units 28 30Seen 2 times · first May 25, 2026 · last May 25, 2026 FMCSA Company Census
-
Power Units Over Time
Bar height reflects reported power-unit count after each FMCSA filing update.
Inspection Analytics Monthly activity · BASIC mix · state map
Monthly Inspection Activity (24 months)
Violations by BASIC Category
Activity by State
| State | Inspections | OOS | OOS % | Last Inspection |
|---|---|---|---|---|
| North Carolina (NC) | 40 | 1 | 2.5% | Jul 13, 2026 |
| South Carolina (SC) | 7 | 1 | 14.3% | Dec 29, 2025 |
| Kentucky (KY) | 6 | 3 | 50.0% | Jun 12, 2026 |
| Tennessee (TN) | 5 | 2 | 40.0% | Nov 23, 2025 |
| Florida (FL) | 2 | 0 | 0.0% | Sep 24, 2025 |
| Georgia (GA) | 2 | 0 | 0.0% | Jan 23, 2025 |
| Virginia (VA) | 1 | 0 | 0.0% | Dec 16, 2025 |
| Ohio (OH) | 1 | 0 | 0.0% | May 26, 2025 |
Vehicle Fleet Top makes and models observed in roadside inspections
| Make | Model | Inspections |
|---|---|---|
| Utility | 77 | |
| Freightliner | 43 | |
| International | 35 | |
| Kenworth | 9 | |
| Utlt | 4 |
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
| BASIC | Inspections | Serious | Measure | Percentile | Alert | As Of |
|---|---|---|---|---|---|---|
| Driver Fitness | 0 | — | 0.00 | 0 | — | Jul 13, 2026 |
| Controlled Substances / Alcohol | 0 | — | 0.00 | 0 | — | Jul 13, 2026 |
| Hours of Service | 1 | — | 0.00 | 0 | — | Jul 13, 2026 |
| Unsafe Driving | 4 | — | 0.92 | 1 | — | Jul 13, 2026 |
| Vehicle Maintenance | 11 | — | 6.40 | 6 | — | Jul 13, 2026 |
Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.
Recent Inspections (97 rows) View all 97 →
| Inspection # | Date ▼ | State | Level | Station | Vehicle | Violations | Top Codes | OOS |
|---|---|---|---|---|---|---|---|---|
| 88391065 | Jul 13, 2026 | NC | 2 | — |
INTERNATIONAL TRUCK TRACTOR
|
0 | — | No |
| 88373320 | Jul 10, 2026 | NC | 1 | — |
INTERNATIONAL TRUCK TRACTOR
|
0 | — | No |
| 88131219 | Jun 12, 2026 | KY | 1 | — |
FREIGHTLINER TRUCK TRACTOR
|
3 | 393.75A3-TAOL, 393.47E, 393.53B-B | Yes |
| 88005802 | Jun 1, 2026 | NC | 3 | — |
INTERNATIONAL TRUCK TRACTOR
|
0 | — | No |
| 87936530 | May 21, 2026 | NC | 3 | — |
KENWORTH TRUCK TRACTOR
|
0 | — | No |
| 87914393 | May 19, 2026 | NC | 3 | — |
KENWORTH TRUCK TRACTOR
|
0 | — | No |
| 87913968 | May 19, 2026 | KY | 1 | — |
FREIGHTLINER TRUCK TRACTOR
|
1 | 393.75A3-TAOL | Yes |
| 87712125 | Apr 28, 2026 | NC | 2 | I-40 WB AT EXIT 113 |
KENWORTH TRUCK TRACTOR
|
0 | — | No |
| 87214355 | Mar 5, 2026 | NC | 3 | nc-statesville-weigh-station,-i-4 |
FREIGHTLINER TRUCK TRACTOR
|
1 | 392.2-SLLEWA2 | No |
| 87202557 | Mar 3, 2026 | NC | 3 | nc-statesville-weigh-station,-i-4 |
INTERNATIONAL TRUCK TRACTOR
|
1 | 392.2-SLLEWA2 | No |
| 87180152 | Mar 1, 2026 | NC | 3 | nc-statesville-weigh-station,-i-4 |
KENWORTH TRUCK TRACTOR
|
1 | 392.2-SLLEWA2 | No |
| 87163609 | Feb 27, 2026 | NC | 2 | nc-madison-county-wel-ctr,-i-26, |
INTERNATIONAL TRUCK TRACTOR
|
0 | — | No |
| 87087573 | Feb 17, 2026 | NC | 2 | nc-statesville-weigh-station,-i-4 |
VOLVO TRUCK TRUCK TRACTOR
|
1 | 392.2-SLLEWA3 | No |
| 87042519 | Feb 12, 2026 | NC | 3 | nc-statesville-weigh-station,-i-4 |
FREIGHTLINER TRUCK TRACTOR
|
1 | 392.2-SLLEWA2 | No |
| 86817205 | Jan 15, 2026 | NC | 3 | nc-statesville-weigh-station,-i-4 |
FREIGHTLINER TRUCK TRACTOR
|
1 | 392.2-SLLEWA2 | No |
| 86776305 | Jan 12, 2026 | NC | 3 | I-40 IREDELL COUNTY |
INTERNATIONAL TRUCK TRACTOR
|
0 | — | No |
| 86766027 | Jan 11, 2026 | NC | 3 | STATESVILLE WEIGH STATION I-40 |
INTERNATIONAL TRUCK TRACTOR
|
0 | — | No |
| 86660555 | Dec 29, 2025 | SC | 3 | TOWNVILLE SC |
KENWORTH TRUCK TRACTOR
|
2 | 392.2-SLLDL, 392.2-SLLED | No |
| 86588801 | Dec 16, 2025 | VA | 2 | TROUTVILLE VA |
FREIGHTLINER TRUCK TRACTOR
|
1 | 393.55E-B | No |
| 86408511 | Nov 23, 2025 | TN | 3 | DANDRIDGE TN |
INTERNATIONAL TRUCK TRACTOR
|
1 | 392.2-INAT | No |
| 86369569 | Nov 19, 2025 | SC | 3 | GREENVILLE SC |
KENWORTH TRUCK TRACTOR
|
0 | — | No |
| 86383604 | Nov 18, 2025 | NC | 3 | nc-statesville-weigh-station,-i-4 |
FREIGHTLINER TRUCK TRACTOR
|
1 | 392.2-SLLEWA1 | No |
| 86320727 | Nov 13, 2025 | NC | 3 | nc-asheville-weigh-station,-i-40, |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 86312484 | Nov 11, 2025 | NC | 3 | nc-statesville-weigh-station,-i-4 |
INTERNATIONAL TRUCK TRACTOR
|
0 | — | No |
| 86221482 | Nov 3, 2025 | KY | 1 | LONDON |
FREIGHTLINER TRUCK TRACTOR
|
5 | 393.75A3-TAOL, 393.47E, 393.67C7V-F | Yes |
Recent Crashes (17 rows)
| Report # | Date ▼ | State | Fatalities | Injuries | Tow | Hazmat | Severity |
|---|---|---|---|---|---|---|---|
| WV0202514023 | May 3, 2025 | WV | 0 | 0 | Yes | No | Tow |
| FL2635497504 | Jul 31, 2024 | FL | 0 | 2 | Yes | No | Injury |
| GA0009457171 | May 23, 2024 | GA | 0 | 0 | Yes | No | Tow |
| NC0106633278 | Jul 8, 2021 | NC | 0 | 2 | Yes | No | Injury |
| FL8589518008 | Dec 20, 2018 | FL | 0 | 0 | Yes | No | Tow |
| NC0105268681 | Oct 25, 2017 | NC | 0 | 2 | Yes | No | Injury |
| AL0006731968 | Nov 10, 2016 | AL | 0 | 1 | Yes | No | Injury |
| TN0100910190 | Jul 17, 2015 | TN | 0 | 0 | Yes | No | Tow |
| OH0146061882 | Jun 8, 2014 | OH | 0 | 1 | Yes | No | Injury |
| SC0014501475 | Jan 8, 2014 | SC | 0 | 0 | Yes | No | Tow |
| FL8329619803 | Apr 24, 2013 | FL | 0 | 0 | Yes | No | Tow |
| FL7636164409 | Sep 8, 2009 | FL | 0 | 1 | No | No | Injury |
| NC0102665446 | Aug 29, 2009 | NC | 0 | 3 | Yes | No | Injury |
| FL7696897007 | Dec 21, 2007 | FL | 0 | 1 | Yes | No | Injury |
| SC004021037A | Feb 24, 2004 | SC | 0 | 2 | No | No | Injury |
| NC0101038977 | Nov 10, 2003 | NC | 0 | 1 | Yes | No | Injury |
| NC0100952306 | Jul 25, 2003 | NC | 0 | 0 | Yes | No | Tow |
Authority Records (1 docket)
MC Certificate Documents (1 PDF)
Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.
Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.
| Date | Docket | Action | Authority | |
|---|---|---|---|---|
| Nov 30, 2012 | MC807155-C | CPL | REVOCATION | CPL → |
Insurance Coverage Timeline (6 rows)
Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.
| Insurer | Policy # | Type | Limit | Effective | Cancel | Status |
|---|---|---|---|---|---|---|
| HARTFORD FIRE INSURANCE COMPANY | 20CSES95902 | 91X | $750,000 | Aug 15, 2025 | On file | ACTIVE |
| TRAVELERS PROPERTY CASUALTY CO. OF AMERICA | 9D907272 | BIPD/Primary | — | Aug 15, 2016 | Aug 15, 2025 | REPLACED |
| ZURICH AMERICAN INSURANCE COMPANY | BAP 0177744 | BIPD/Primary | — | Aug 15, 2014 | Aug 15, 2016 | REPLACED |
| ZURICH AMERICAN INSURANCE COMPANY | BAP 0177744 | BIPD/Primary | — | Aug 15, 2014 | Aug 28, 2016 | CANCELLED |
| TRAVELERS PROPERTY CASUALTY CO. OF AMERICA | TC2JCAP487D598712 | BIPD/Primary | — | Aug 15, 2012 | Sep 12, 2014 | CANCELLED |
| TRAVELERS PROPERTY CASUALTY CO. OF AMERICA | TC2JCAP487D598712 | BIPD/Primary | — | Aug 15, 2012 | Aug 15, 2014 | REPLACED |
Compliance Timeline Merged authority / insurance / enforcement events
-
Aug 15, 2025insuranceTERM/REPL — TRAVELERS PROPERTY CASUALTY CO. OF AMERICA
-
Aug 28, 2016insuranceTERM/CANCL — ZURICH AMERICAN INSURANCE COMPANY
-
Aug 15, 2016insuranceTERM/REPL — ZURICH AMERICAN INSURANCE COMPANY
-
Aug 8, 2016
-
Sep 12, 2014insuranceTERM/CANCL — TRAVELERS PROPERTY CASUALTY CO. OF AMERICA
-
Aug 15, 2014insuranceTERM/REPL — TRAVELERS PROPERTY CASUALTY CO. OF AMERICA
-
Nov 30, 2012
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for
Most-Inspected Stations
| Station | State | Inspections | OOS |
|---|---|---|---|
| STATESVILLE WEIGH STATION I-40 | NC | 4 | 0 |
| MOHAWK TN | TN | 4 | 2 |
| OCALA FL | FL | 3 | 1 |
| LONDON | KY | 3 | 1 |
| I-40 | NC | 3 | 0 |
| I-40 IREDELL COUNTY | NC | 2 | 0 |
| GREENVILLE SC | SC | 2 | 0 |
| TOWNVILLE SC | SC | 2 | 1 |
| BELLEVIEW FL | FL | 1 | 1 |
| STARKE FL | FL | 1 | 0 |
Top Violation Codes Cited
| Code | Description | Category | Cited | OOS |
|---|---|---|---|---|
| 392.2 | Violation of Local Laws - Explain: | Unsafe Driving | 9 | 0 |
| 393.75(a)(3) | Tire-flat and/or audible air leak | Vehicle Maintenance | 2 | 2 |
| 392.16 | Failing to use seat belt while operating a CMV | Unsafe Driving | 1 | 0 |
| 392.16(a) | Failing to use seat belt (49 CFR) | Unsafe Driving | 1 | 0 |
| 393.203(e) | Cab front bumper missing/unsecured/protrude | Vehicle Maintenance | 1 | 0 |
| 393.45(a) | Brake tubing/hoses inadequate | Vehicle Maintenance | 1 | 1 |
| 393.55(e) | No or Defective ABS Malfunction Indicator Lamp for trailer manufactured after 03/01/1998 | Vehicle Maintenance | 1 | 0 |
| 393.75(a) | Flat tire or fabric exposed | Vehicle Maintenance | 1 | 1 |
| 395.22(h)(1) | Driver failing to maintain ELD user's manual | Hours of Service | 1 | 0 |
| 395.22(h)(2) | Driver failing to maintain ELD instruction sheet | Hours of Service | 1 | 0 |
Related Records Cross-references to every adjacent page
-
Florida carriers
All carriers based in Florida
-
Immokalee carriers
Carriers based in Immokalee, FL
-
Stations in Florida
Where this carrier might be inspected
-
Docket MC807155
common · ACTIVE · MC
-
HARTFORD FIRE INSURANCE COMPANY
91X policy on file
-
TRAVELERS PROPERTY CASUALTY CO. OF AMERICA
BIPD/Primary policy on file
-
ZURICH AMERICAN INSURANCE COMPANY
BIPD/Primary policy on file
-
EVILSIZOR PROCESS SERVERS INC
BOC-3 process agent · 102,641 carriers served
-
97 inspections
Full roadside inspection history
-
17 reportable crashes
FMCSA MCMIS crash log
-
Fleet recall search
NHTSA recalls covering this fleet's vehicle years/makes
-
File a complaint
Open the FMCSA National Consumer Complaint form for this carrier
-
Carrier comparison tool
Side-by-side vs. other carriers
-
Certificate lookup
Look up any FMCSA authority by MC/MX/FF docket number
-
All state carrier directories
Browse carriers in every US/CA/MX jurisdiction
-
Insurance-lapse watch
Carriers with recent BMC-91 cancellation or reinstatement churn
-
How FMCSA safety ratings work
BASIC percentiles and compliance review context
-
BOC-3 process agents explained
Why every interstate carrier must file a process agent
-
FMCSA compliance filings guide
MCS-150, insurance, and authority filing requirements
-
Roadside inspection rights
What drivers and carriers can expect during a stop
How to verify CUSTOM-PAK INC
- Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
- Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
- Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
- Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
- Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.
Frequently asked questions about CUSTOM-PAK INC
Is CUSTOM-PAK INC an active motor carrier? ▾
What is CUSTOM-PAK INC's safety rating? ▾
How many inspections has CUSTOM-PAK INC had? ▾
What is CUSTOM-PAK INC's out-of-service rate? ▾
Where is CUSTOM-PAK INC based? ▾
Does CUSTOM-PAK INC have valid operating authority? ▾
How many trucks and drivers does CUSTOM-PAK INC operate? ▾
Has CUSTOM-PAK INC had any crashes? ▾
About FMCSA carrier records
Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.
Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.
TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.
Data sources & freshness
TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.
Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.