CUSTOM-PAK INC
USDOT 785394 • 215 NEW MARKET RD E, IMMOKALEE, FL, 34142
Overview
Company profile from FMCSA Census File
Authority & Insurance
Operating authority, insurance filings, and BOC-3 status
Operating Authority
Active Insurance (1)
| Insurer | Type | Policy # | Status | Effective | Cancel Date |
|---|---|---|---|---|---|
| TRAVELERS PROPERTY CASUALTY CO. OF AMERICA | BIPD/Primary | 9D907272 | ON FILE | Aug 15, 2016 | Aug 15, 2025 |
Insurance History (4 canceled/expired)
| Insurer | Type | Policy # | Status | Effective | Cancel Date |
|---|---|---|---|---|---|
| ZURICH AMERICAN INSURANCE COMPANY | BIPD/Primary | BAP 0177744 | REPLACED | Aug 15, 2014 | Aug 15, 2016 |
| ZURICH AMERICAN INSURANCE COMPANY | BIPD/Primary | BAP 0177744 | CANCELLED | Aug 15, 2014 | Aug 28, 2016 |
| TRAVELERS PROPERTY CASUALTY CO. OF AMERICA | BIPD/Primary | TC2JCAP487D598712 | CANCELLED | Aug 15, 2012 | Sep 12, 2014 |
| TRAVELERS PROPERTY CASUALTY CO. OF AMERICA | BIPD/Primary | TC2JCAP487D598712 | REPLACED | Aug 15, 2012 | Aug 15, 2014 |
Insurance Events Timeline
| Event | Insurer | Policy # | Type | Event Date | Cancel Date |
|---|---|---|---|---|---|
| TERM/REPL | TRAVELERS PROPERTY CASUALTY CO. OF AMERICA | 9D907272 | BIPD/Primary | Aug 15, 2025 | Aug 15, 2025 |
| TERM/CANCL | ZURICH AMERICAN INSURANCE COMPANY | BAP 0177744 | BIPD/Primary | Aug 28, 2016 | Aug 28, 2016 |
| TERM/REPL | ZURICH AMERICAN INSURANCE COMPANY | BAP 0177744 | BIPD/Primary | Aug 15, 2016 | Aug 15, 2016 |
| TERM/CANCL | TRAVELERS PROPERTY CASUALTY CO. OF AMERICA | TC2JCAP487D598712 | BIPD/Primary | Sep 12, 2014 | Sep 12, 2014 |
| TERM/REPL | TRAVELERS PROPERTY CASUALTY CO. OF AMERICA | TC2JCAP487D598712 | BIPD/Primary | Aug 15, 2014 | Aug 15, 2014 |
Authority Action History (4 events)
| Docket | Authority Type | Original Action | Served Date | Disposition | Decided Date |
|---|---|---|---|---|---|
| MC807155 | COMMON | INVOLUNTARY REVOCATION | Aug 1, 2016 | DISCONTINUED REVOCATION | Aug 8, 2016 |
| MC807155 | CONTRACT | INVOLUNTARY REVOCATION | Aug 1, 2016 | DISCONTINUED REVOCATION | Aug 8, 2016 |
| MC807155 | MOTOR PROPERTY COMMON CARRIER | GRANTED | Nov 30, 2012 | — | Unknown |
| MC807155 | MOTOR PROPERTY CONTRACT CARRIER | GRANTED | Nov 30, 2012 | — | Unknown |
Safety & Inspections
SMS BASIC scores, inspection history, and out-of-service rates
SMS BASIC Scores
Higher percentile = worse safety performance relative to peers. Scores at or above 75% trigger FMCSA alerts.
Inspection Activity (24 months)
Monthly inspection counts with OOS months highlighted. Hover bars for details.
Inspection Activity Map
8 states • 89 inspections
Violation Summary (59 violations from 89 inspections)
| Code | Description | # Violations | # OOS | Severity Wt | BASIC |
|---|---|---|---|---|---|
| FMCSR:392.2 | Operating a CMV while ill or fatigued | 9 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2-SLLEWA2 | Operating a CMV while ill or fatigued | 5 | 0 | 8 | Unsafe Driving |
| FMCSR:393.75A3-TAOL | Tires - All others leaking or inflation less than 50% of the maximum inflation pressure on tire not equipped with ATIS | 4 | 4 | — | Vehicle Maintenance |
| FMCSR:393.45B2-B-AIR | Brake tubing/hoses inadequate | 3 | 0 | 7 | Vehicle Maintenance |
| FMCSR:393.55E-B | Coupling device/towing methods defective | 2 | 0 | 8 | Vehicle Maintenance |
| FMCSR:392.2-SLLEWA1 | Operating a CMV while ill or fatigued | 2 | 0 | 8 | Unsafe Driving |
| FMCSR:393.47E | Slack adjuster defective | 2 | 0 | 7 | Vehicle Maintenance |
| FMCSR:393.53B-B | Steering system components worn | 2 | 0 | 7 | Vehicle Maintenance |
| FMCSR:396.5B-L | Fuel system leak | 2 | 0 | 7 | Vehicle Maintenance |
| FMCSR:393.75(a)(3) | Tire-flat and/or audible air leak | 2 | 2 | — | Vehicle Maintenance |
| FMCSR:392.2-SLLEWA3 | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2-SLLDL | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2-SLLED | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2-INAT | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:393.67C7V-F | Tires - other defects | 1 | 0 | 6 | Vehicle Maintenance |
| FMCSR:393.75A3 | Tire-flat and/or audible air leak | 1 | 1 | — | Vehicle Maintenance |
| FMCSR:393.95A4-EENA | Emergency Equipment - Fire Extinguishers - not readily accessible | 1 | 0 | — | Vehicle Maintenance |
| FMCSR:393.45D-B | Brake tubing/hoses inadequate | 1 | 0 | 7 | Vehicle Maintenance |
| FMCSR:392.2-SLLS3 | Speeding 11-14 mph over limit | 1 | 0 | 7 | Unsafe Driving |
| FMCSR:395.24 | HOS (ELD) - ELD Form and Manner | 1 | 0 | — | Hours Of Service |
| FMCSR:392.2-DMOVE | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:393.78A-WS | Windshield condition defective | 1 | 0 | 4 | Vehicle Maintenance |
| FMCSR:392.16 | Failing to use seat belt (49 CFR) | 1 | 0 | 3 | Unsafe Driving |
| FMCSR:392.2MI | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:393.205A-WRDC | Wheel/rim defective | 1 | 1 | 7 | Vehicle Maintenance |
| FMCSR:395.8(e)(1) | 395.8(e)(1) | 1 | 0 | — | Hours Of Service |
| FMCSR:393.75(a) | Tires/tubes - general defects | 1 | 1 | 6 | Vehicle Maintenance |
| FMCSR:395.32B-ELDDFR | ELD - driver tamper/disable | 1 | 0 | 10 | Hours Of Service |
| FMCSR:393.55(e) | Coupling device/towing methods defective | 1 | 0 | 8 | Vehicle Maintenance |
| FMCSR:392.16(a) | Failing to use seat belt (49 CFR) | 1 | 0 | 3 | Unsafe Driving |
| FMCSR:395.22(h)(1) | Driver failing to maintain ELD user's manual | 1 | 0 | — | Hours Of Service |
| FMCSR:395.22(h)(2) | Driver failing to maintain ELD instruction sheet | 1 | 0 | — | Hours Of Service |
| FMCSR:395.22(h)(3) | Driver failed to maintain instruction sheet for ELD malfunction reporting requirements | 1 | 0 | — | Hours Of Service |
| FMCSR:395.24(c)(2)(iii) | Driver failed to manually add shipping document number | 1 | 0 | — | Hours Of Service |
| FMCSR:393.203(e) | Cab front bumper missing/unsecured/protrude | 1 | 0 | — | Vehicle Maintenance |
| FMCSR:393.45(a) | Brake tubing/hoses inadequate | 1 | 1 | 7 | Vehicle Maintenance |
Peer Context
This carrier vs national averages. Lower is better for all metrics.
National averages: vehicle OOS 23.4%, driver OOS 6.7%, violations per inspection ~1.8. Based on FMCSA MCSAP program data.
Inspection History (89 inspections)
Showing 50 of 89
Inspection analytics
Monthly cadence, frequent stations, and violation mix
Inspections per month (24 mo)
Most frequent inspection stations
Violations by BASIC category
Recent Crashes
17 crash records from FMCSA Crash File
Crash History (17 records)
| Date | State | Severity | Fatalities | Injuries | City | Location | VIN | Carrier Name at Crash |
|---|---|---|---|---|---|---|---|---|
| May 3, 2025 | WV | TOW | 0 | 0 | Unknown | I-77 MP 89 | ...GX7002 | CUSTOM-PAK INC |
| Jul 31, 2024 | FL | INJURY | 0 | 2 | UNINCORPORATED | I-75 (SR-93) | ...722494 | CUSTOM-PAK INC |
| May 23, 2024 | GA | TOW | 0 | 0 | — | INTERSTATE 20 EB AT MM 168 | ...435882 | CUSTOM-PAK INC |
| Jul 8, 2021 | NC | INJURY | 0 | 2 | MOCKSVILLE | 40 | ...GX7002 | CUSTOM-PAK INC |
| Dec 20, 2018 | FL | TOW | 0 | 0 | — | — | — | — |
| Oct 25, 2017 | NC | INJURY | 0 | 2 | — | — | — | — |
| Nov 10, 2016 | AL | INJURY | 0 | 1 | — | — | — | — |
| Jul 17, 2015 | TN | TOW | 0 | 0 | — | — | — | — |
| Jun 8, 2014 | OH | INJURY | 0 | 1 | — | — | — | — |
| Jan 8, 2014 | SC | TOW | 0 | 0 | — | — | — | — |
| Apr 24, 2013 | FL | TOW | 0 | 0 | — | — | — | — |
| Sep 8, 2009 | FL | INJURY | 0 | 1 | — | — | — | — |
| Aug 29, 2009 | NC | INJURY | 0 | 3 | — | — | — | — |
| Dec 21, 2007 | FL | INJURY | 0 | 1 | — | — | — | — |
| Feb 24, 2004 | SC | INJURY | 0 | 2 | — | — | — | — |
| Nov 10, 2003 | NC | INJURY | 0 | 1 | — | — | — | — |
| Jul 25, 2003 | NC | TOW | 0 | 0 | — | — | — | — |
Compliance Timeline
24 events merged from authority, insurance, enforcement, OOS, crash, MCS-150, and safety rating records