CUSTOM-PAK INC

USDOT 785394 • 215 NEW MARKET RD E, IMMOKALEE, FL, 34142

ACTIVEMotor Carrier
Authority:2 active
Insurance:1 current
BOC-3:On file
Safety Rating:C
MCS-150:Never updated
OOS Orders:None

Overview

Company profile from FMCSA Census File

USDOT
785,394
Status
ACTIVE
Entity Type
Corporation
Operation
Interstate
Business Type
Motor Carrier
State
Phone
8286857475
Power Units (MCS-150)
28
Drivers (MCS-150)
32
Safety Rating
C
MCS-150 Mileage
2,530,576
Physical Address
215 NEW MARKET RD E, IMMOKALEE, FL, 34142
Mailing Address
P O BOX 2687, HENDERSONVILLE, NC, 28793
Contact

Authority & Insurance

Operating authority, insurance filings, and BOC-3 status

Contract Carrier — Active
Common Carrier — Active
Active Authority
2
Revoked / Inactive
0
Authority Types
2
Insurance Policies
1 active
Latest: Aug 15, 2016
BOC-3 Filing
On file

Operating Authority

fmcsa-authhistApr 5, 2026
Operating Authority
Authority TypeDocket #StatusOriginal DateFinal Date
Contract CarrierMC-807155ACTIVEUnknownAug 8, 2016
Common CarrierMC-807155ACTIVEUnknownAug 8, 2016

Active Insurance (1)

fmcsa-insurApr 5, 2026
Active Insurance (1)
InsurerTypePolicy #StatusEffectiveCancel Date
TRAVELERS PROPERTY CASUALTY CO. OF AMERICABIPD/Primary9D907272ON FILEAug 15, 2016Aug 15, 2025

Insurance History (4 canceled/expired)

fmcsa-inshist-allwithhistory
Insurance History (4 canceled/expired)
InsurerTypePolicy #StatusEffectiveCancel Date
ZURICH AMERICAN INSURANCE COMPANYBIPD/PrimaryBAP 0177744REPLACEDAug 15, 2014Aug 15, 2016
ZURICH AMERICAN INSURANCE COMPANYBIPD/PrimaryBAP 0177744CANCELLEDAug 15, 2014Aug 28, 2016
TRAVELERS PROPERTY CASUALTY CO. OF AMERICABIPD/PrimaryTC2JCAP487D598712CANCELLEDAug 15, 2012Sep 12, 2014
TRAVELERS PROPERTY CASUALTY CO. OF AMERICABIPD/PrimaryTC2JCAP487D598712REPLACEDAug 15, 2012Aug 15, 2014

Insurance Events Timeline

fmcsa-insur-hist
Insurance Events Timeline
EventInsurerPolicy #TypeEvent DateCancel Date
TERM/REPLTRAVELERS PROPERTY CASUALTY CO. OF AMERICA9D907272BIPD/PrimaryAug 15, 2025Aug 15, 2025
TERM/CANCLZURICH AMERICAN INSURANCE COMPANYBAP 0177744BIPD/PrimaryAug 28, 2016Aug 28, 2016
TERM/REPLZURICH AMERICAN INSURANCE COMPANYBAP 0177744BIPD/PrimaryAug 15, 2016Aug 15, 2016
TERM/CANCLTRAVELERS PROPERTY CASUALTY CO. OF AMERICATC2JCAP487D598712BIPD/PrimarySep 12, 2014Sep 12, 2014
TERM/REPLTRAVELERS PROPERTY CASUALTY CO. OF AMERICATC2JCAP487D598712BIPD/PrimaryAug 15, 2014Aug 15, 2014

Authority Action History (4 events)

fmcsa-authhist-blob
Authority Action History (4 events)
DocketAuthority TypeOriginal ActionServed DateDispositionDecided Date
MC807155COMMONINVOLUNTARY REVOCATIONAug 1, 2016DISCONTINUED REVOCATIONAug 8, 2016
MC807155CONTRACTINVOLUNTARY REVOCATIONAug 1, 2016DISCONTINUED REVOCATIONAug 8, 2016
MC807155MOTOR PROPERTY COMMON CARRIERGRANTEDNov 30, 2012Unknown
MC807155MOTOR PROPERTY CONTRACT CARRIERGRANTEDNov 30, 2012Unknown

Safety & Inspections

SMS BASIC scores, inspection history, and out-of-service rates

SMS BASIC Scores

Driver Fitness
N/A
Unsafe Driving
5%

Higher percentile = worse safety performance relative to peers. Scores at or above 75% trigger FMCSA alerts.

Inspections
89
Violations
59
10 OOS
Vehicle OOS %
10.1%
Driver OOS %
0.0%
Power Units (MCS-150)
28
Drivers (MCS-150)
32
Crash Records
17

Inspection Activity (24 months)

Monthly inspection counts with OOS months highlighted. Hover bars for details.

1
May
3
Jun
1
Jul
Aug
Sep
3
Oct
1
Nov
Dec
4
Jan
3
Feb
1
Mar
3
Apr
5
May
1
Jun
3
Jul
2
Aug
7
Sep
5
Oct
6
Nov
2
Dec
3
Jan
3
Feb
3
Mar
Apr
Clean monthMonth with OOSBased on latest 89 of 89 inspection records

Inspection Activity Map

8 states89 inspections

🚛
None Low Medium High🚛 Home base

Violation Summary (59 violations from 89 inspections)

fmcsa-inspection-file
Violation Summary (59 violations from 89 inspections)
CodeDescription# Violations# OOSSeverity WtBASIC
FMCSR:392.2Operating a CMV while ill or fatigued908Unsafe Driving
FMCSR:392.2-SLLEWA2Operating a CMV while ill or fatigued508Unsafe Driving
FMCSR:393.75A3-TAOLTires - All others leaking or inflation less than 50% of the maximum inflation pressure on tire not equipped with ATIS44Vehicle Maintenance
FMCSR:393.45B2-B-AIRBrake tubing/hoses inadequate307Vehicle Maintenance
FMCSR:393.55E-BCoupling device/towing methods defective208Vehicle Maintenance
FMCSR:392.2-SLLEWA1Operating a CMV while ill or fatigued208Unsafe Driving
FMCSR:393.47ESlack adjuster defective207Vehicle Maintenance
FMCSR:393.53B-BSteering system components worn207Vehicle Maintenance
FMCSR:396.5B-LFuel system leak207Vehicle Maintenance
FMCSR:393.75(a)(3)Tire-flat and/or audible air leak22Vehicle Maintenance
FMCSR:392.2-SLLEWA3Operating a CMV while ill or fatigued108Unsafe Driving
FMCSR:392.2-SLLDLOperating a CMV while ill or fatigued108Unsafe Driving
FMCSR:392.2-SLLEDOperating a CMV while ill or fatigued108Unsafe Driving
FMCSR:392.2-INATOperating a CMV while ill or fatigued108Unsafe Driving
FMCSR:393.67C7V-FTires - other defects106Vehicle Maintenance
FMCSR:393.75A3Tire-flat and/or audible air leak11Vehicle Maintenance
FMCSR:393.95A4-EENAEmergency Equipment - Fire Extinguishers - not readily accessible10Vehicle Maintenance
FMCSR:393.45D-BBrake tubing/hoses inadequate107Vehicle Maintenance
FMCSR:392.2-SLLS3Speeding 11-14 mph over limit107Unsafe Driving
FMCSR:395.24HOS (ELD) - ELD Form and Manner10Hours Of Service
FMCSR:392.2-DMOVEOperating a CMV while ill or fatigued108Unsafe Driving
FMCSR:393.78A-WSWindshield condition defective104Vehicle Maintenance
FMCSR:392.16Failing to use seat belt (49 CFR)103Unsafe Driving
FMCSR:392.2MIOperating a CMV while ill or fatigued108Unsafe Driving
FMCSR:393.205A-WRDCWheel/rim defective117Vehicle Maintenance
FMCSR:395.8(e)(1)395.8(e)(1)10Hours Of Service
FMCSR:393.75(a)Tires/tubes - general defects116Vehicle Maintenance
FMCSR:395.32B-ELDDFRELD - driver tamper/disable1010Hours Of Service
FMCSR:393.55(e)Coupling device/towing methods defective108Vehicle Maintenance
FMCSR:392.16(a)Failing to use seat belt (49 CFR)103Unsafe Driving
FMCSR:395.22(h)(1)Driver failing to maintain ELD user's manual10Hours Of Service
FMCSR:395.22(h)(2)Driver failing to maintain ELD instruction sheet10Hours Of Service
FMCSR:395.22(h)(3)Driver failed to maintain instruction sheet for ELD malfunction reporting requirements10Hours Of Service
FMCSR:395.24(c)(2)(iii)Driver failed to manually add shipping document number10Hours Of Service
FMCSR:393.203(e)Cab front bumper missing/unsecured/protrude10Vehicle Maintenance
FMCSR:393.45(a)Brake tubing/hoses inadequate117Vehicle Maintenance

Peer Context

This carrier vs national averages. Lower is better for all metrics.

Vehicle OOS Rate
10.1%vs nat'l 23.4%
-13.3 pts below avg
Driver OOS Rate
0.0%vs nat'l 6.7%
-6.7 pts below avg
Violations / Inspection
0.66vs nat'l 1.80
-1.14 below avg

National averages: vehicle OOS 23.4%, driver OOS 6.7%, violations per inspection ~1.8. Based on FMCSA MCSAP program data.

Inspection History (89 inspections)

Showing 50 of 89

fmcsa-inspectionsApr 5, 2026
Inspection History (89 inspections)
DateReport #StationStateLevelVehicleViolationsTop CodesOOS
Mar 5, 202687214355STATESVILLE WEIGH STATION, I-4NCLevel 3FRHT TRUCK TRACTOR1392.2-SLLEWA2No
Mar 3, 202687202557STATESVILLE WEIGH STATION, I-4NCLevel 3UTIL SEMI-TRAILER1392.2-SLLEWA2No
Mar 1, 202687180152STATESVILLE WEIGH STATION, I-4NCLevel 3KW TRUCK TRACTOR1392.2-SLLEWA2No
Feb 27, 202687163609MADISON COUNTY WEL CTR, I-26,NCLevel 2UTIL SEMI-TRAILER0No
Feb 17, 202687087573STATESVILLE WEIGH STATION, I-4NCLevel 2UTIT SEMI-TRAILER1392.2-SLLEWA3No
Feb 12, 202687042519STATESVILLE WEIGH STATION, I-4NCLevel 3UTIL SEMI-TRAILER1392.2-SLLEWA2No
Jan 15, 202686817205STATESVILLE WEIGH STATION, I-4NCLevel 3UTIL SEMI-TRAILER1392.2-SLLEWA2No
Jan 12, 202686776305I-40 IREDELL COUNTYNCLevel 3INTL TRUCK TRACTOR0No
Jan 11, 202686766027STATESVILLE WEIGH STATION I-40NCLevel 3UTLT SEMI-TRAILER0No
Dec 29, 202586660555TOWNVILLE SCSCLevel 3KENWORTH TRUCK TRACTOR2392.2-SLLDL, 392.2-SLLEDNo
Dec 16, 202586588801TROUTVILLE VAVALevel 2UTILITY SEMI-TRAILER1393.55E-BNo
Nov 23, 202586408511DANDRIDGE TNTNLevel 3INTERNATIO TRUCK TRACTOR1392.2-INATNo
Nov 19, 202586369569GREENVILLE SCSCLevel 3UTILITY SEMI-TRAILER0No
Nov 18, 202586383604STATESVILLE WEIGH STATION, I-4NCLevel 3FRHT TRUCK TRACTOR1392.2-SLLEWA1No
Nov 13, 202586320727ASHEVILLE WEIGH STATION, I-40,NCLevel 3UTIL SEMI-TRAILER0No
Nov 11, 202586312484STATESVILLE WEIGH STATION, I-4NCLevel 3INTL TRUCK TRACTOR0No
Nov 3, 202586221482LONDONKYLevel 1UTIL SEMI-TRAILER5393.75A3-TAOL, 393.67C7V-F, 393.47EYes
Oct 30, 202586216150IREDELL COUNTY, I-40 ENCLevel 3UTLT SEMI-TRAILER0No
Oct 14, 202586057203STATESVILLE WEIGH STATION, I-4NCLevel 3FRHT TRUCK TRACTOR0No
Oct 13, 202586030658LONDONKYLevel 3UTIL SEMI-TRAILER0No
Oct 9, 202586031410I 40 WBNCLevel 3UTIL SEMI-TRAILER0No
Oct 5, 202585968048CHARLOTTE WEIGH STATION, I-85,NCLevel 2UTIL SEMI-TRAILER1393.75A3Yes
Sep 28, 202585900679DAVIE COUNTY, I-40, WNCLevel 2UTLT SEMI-TRAILER0No
Sep 24, 202585885892OCALA FLFLLevel 3UTILITY TR SEMI-TRAILER0No
Sep 10, 202585748133STATESVILLE WEIGH STATION, I-4NCLevel 3UTIL SEMI-TRAILER0No
Sep 8, 202585729290MOHAWK TNTNLevel 3CUSTOM SCO TRUCK TRACTOR0No
Sep 6, 202585706892STARKE FLFLLevel 3UTILITY SEMI-TRAILER0No
Sep 4, 202585706215I-40 IREDELL COUNTYNCLevel 3FRHT TRUCK TRACTOR0No
Sep 4, 202585706219I-40NCLevel 3FRHT TRUCK TRACTOR0No
Aug 21, 202585566799LUMBERTON WEIGH STATION, I-95,NCLevel 3UTIL SEMI-TRAILER0No
Aug 14, 202585505031RoadsideNCLevel 3UTIL SEMI-TRAILER0No
Jul 27, 202585338315STATESVILLE WEIGH STATION, I-4NCLevel 3FRHT TRUCK TRACTOR0No
Jul 15, 202585232312I-40NCLevel 3INTL TRUCK TRACTOR0No
Jul 4, 202585128912WEST COLUMBIA SCSCLevel 2UTILITY SEMI-TRAILER1393.95A4-EENANo
Jun 12, 202584947988I-40NCLevel 3KW TRUCK TRACTOR0No
May 26, 202584785284POLK COUNTY, I26NCLevel 2FRHT TRUCK TRACTOR0No
May 26, 202584796507WEST CHESTER OHOHLevel 3FREIGHTLIN TRUCK TRACTOR0No
May 19, 202584715798MIDWAYKYLevel 3UTIL SEMI-TRAILER0No
May 13, 202584651555PROSPERITY SCSCLevel 1UTILITY SEMI-TRAILER1393.45D-BNo
May 7, 202584599243LEXINGTON SCSCLevel 3UTILITY TR SEMI-TRAILER1392.2-SLLEWA1No
Apr 25, 202584501224LONDONKYLevel 3INTL TRUCK TRACTOR0No
Apr 20, 202584495427STATESVILLE WEIGH STATION I-40NCLevel 3UTLT SEMI-TRAILER0No
Apr 16, 202584429161DAVIE COUNTY, I-40 WESTBOUNDNCLevel 3UTIL SEMI-TRAILER0No
Mar 2, 202584014443I 40 EAST REST AREANCLevel 3UTIL SEMI-TRAILER0No
Feb 28, 202583995593RoadsideNCLevel 2UTIL SEMI-TRAILER0No
Feb 26, 202583991193MOHAWK TNTNLevel 1UNPUBLISHE SEMI-TRAILER1393.75A3-TAOLYes
Feb 9, 202583826105DAVIDSON COUNTY, I-285, SNCLevel 3UTIL SEMI-TRAILER0No
Jan 23, 202583734040NICHOLSON GAGALevel 3VT HACKNEY SEMI-TRAILER2392.2-SLLS3, 395.24No
Jan 20, 202583654313MOHAWK TNTNLevel 3FREIGHTLIN TRUCK TRACTOR0No
Jan 10, 202583576372ALAMANCE COUNTY, I-40/NCLevel 3UTIL SEMI-TRAILER0No

Inspection analytics

Monthly cadence, frequent stations, and violation mix

Inspections per month (24 mo)

62 total · 8.1% OOS
2024-042026-03
InspectionsOOS

Violations by BASIC category

Recent Crashes

17 crash records from FMCSA Crash File

Total Crashes
17
Fatalities
0
Injuries
16
Across 10 crashes
Tow-Aways
15

Crash History (17 records)

fmcsa-crash-fileApr 5, 2026
Crash History (17 records)
DateStateSeverityFatalitiesInjuriesCityLocationVINCarrier Name at Crash
May 3, 2025WVTOW00UnknownI-77 MP 89...GX7002CUSTOM-PAK INC
Jul 31, 2024FLINJURY02UNINCORPORATEDI-75 (SR-93)...722494CUSTOM-PAK INC
May 23, 2024GATOW00INTERSTATE 20 EB AT MM 168...435882CUSTOM-PAK INC
Jul 8, 2021NCINJURY02MOCKSVILLE40...GX7002CUSTOM-PAK INC
Dec 20, 2018FLTOW00
Oct 25, 2017NCINJURY02
Nov 10, 2016ALINJURY01
Jul 17, 2015TNTOW00
Jun 8, 2014OHINJURY01
Jan 8, 2014SCTOW00
Apr 24, 2013FLTOW00
Sep 8, 2009FLINJURY01
Aug 29, 2009NCINJURY03
Dec 21, 2007FLINJURY01
Feb 24, 2004SCINJURY02
Nov 10, 2003NCINJURY01
Jul 25, 2003NCTOW00

Compliance Timeline

24 events merged from authority, insurance, enforcement, OOS, crash, MCS-150, and safety rating records

Aug 15, 2025
Insurance
Insurance term/repl
TRAVELERS PROPERTY CASUALTY CO. OF AMERICA • BIPD/Primary
May 3, 2025
Crash
Tow-away crash in WV
0 fatalities, 0 injuries
Jul 31, 2024
Crash
Injury crash in FL
0 fatalities, 2 injuries
May 23, 2024
Crash
Tow-away crash in GA
0 fatalities, 0 injuries
Jul 8, 2021
Crash
Injury crash in NC
0 fatalities, 2 injuries
Dec 20, 2018
Crash
Tow-away crash
0 fatalities, 0 injuries
Oct 25, 2017
Crash
Injury crash
0 fatalities, 2 injuries
Nov 10, 2016
Crash
Injury crash
0 fatalities, 1 injury
Aug 28, 2016
Insurance
Insurance term/cancl
ZURICH AMERICAN INSURANCE COMPANY • BIPD/Primary
Aug 15, 2016
Insurance
Insurance term/repl
ZURICH AMERICAN INSURANCE COMPANY • BIPD/Primary
Aug 8, 2016
Authority
Aug 8, 2016
Authority
Jul 17, 2015
Crash
Tow-away crash
0 fatalities, 0 injuries
Sep 12, 2014
Insurance
Insurance term/cancl
TRAVELERS PROPERTY CASUALTY CO. OF AMERICA • BIPD/Primary
Aug 15, 2014
Insurance
Insurance term/repl
TRAVELERS PROPERTY CASUALTY CO. OF AMERICA • BIPD/Primary
Jun 8, 2014
Crash
Injury crash
0 fatalities, 1 injury
Jan 8, 2014
Crash
Tow-away crash
0 fatalities, 0 injuries
Apr 24, 2013
Crash
Tow-away crash
0 fatalities, 0 injuries
Sep 8, 2009
Crash
Injury crash
0 fatalities, 1 injury
Aug 29, 2009
Crash
Injury crash
0 fatalities, 3 injuries
Dec 21, 2007
Crash
Injury crash
0 fatalities, 1 injury
Feb 24, 2004
Crash
Injury crash
0 fatalities, 2 injuries
Nov 10, 2003
Crash
Injury crash
0 fatalities, 1 injury
Jul 25, 2003
Crash
Tow-away crash
0 fatalities, 0 injuries

Related Records

Data sources & freshness

FMCSA Company Census File
Generated from 24-hour old database. Contact info and fleet counts may lag.
Updated 1 weeks ago
FMCSA Authority History
Updated 1 weeks ago
FMCSA Insurance Filings
Updated 1 weeks ago
FMCSA Vehicle Inspection File
Updated 1 weeks ago
Refresh dataLast updated: Apr 5, 2026