WEST BEND TRANSIT & SERVICE COMPANY
USDOT 46570 • 321 N MAIN ST, WEST BEND, WI, 53095
Overview
Company profile from FMCSA Census File
Authority & Insurance
Operating authority, insurance filings, and BOC-3 status
Operating Authority
Active Insurance (4)
| Insurer | Type | Policy # | Status | Effective | Cancel Date |
|---|---|---|---|---|---|
| ACUITY, A MUTUAL INSURANCE COMPANY | CARGO | IM-ZT6214 | ON FILE | Jan 1, 2024 | Jan 27, 2024 |
| SURETEC INSURANCE COMPANY | SURETY | 3475142 | ON FILE | Feb 18, 2020 | Jan 21, 2024 |
| ACUITY, A MUTUAL INSURANCE COMPANY | BIPD/Primary | CA-Z89542 | ON FILE | Jan 1, 2018 | Jan 1, 2024 |
| TRAVELERS INDEMNITY COMPANY | BIPD/Excess | PSMCUP181B7023IND93 | ON FILE | Jan 1, 1993 | Apr 29, 2003 |
Insurance History (16 canceled/expired)
| Insurer | Type | Policy # | Status | Effective | Cancel Date |
|---|---|---|---|---|---|
| HUDSON INSURANCE COMPANY | SURETY | 10087468 | REPLACED | Feb 18, 2019 | Feb 18, 2020 |
| HUDSON INSURANCE COMPANY | SURETY | 10087468 | CANCELLED | Feb 18, 2019 | Feb 19, 2020 |
| ACUITY, A MUTUAL INSURANCE COMPANY | BIPD/Primary | CA-Z89542 | CANCELLED | Jan 1, 2018 | Jan 20, 2024 |
| WEST BEND MUTUAL INSURANCE CO. | BIPD/Primary | 0110090167 | REPLACED | Jan 1, 2016 | Jan 1, 2018 |
| WEST BEND MUTUAL INSURANCE CO. | SURETY | 1266998 | CANCELLED | Jan 10, 2011 | Oct 1, 2013 |
| THE CINCINNATI INSURANCE CO. | BIPD/Primary | CPA 108 40 17 | REPLACED | Jan 1, 2011 | Jan 1, 2016 |
| THE CINCINNATI INSURANCE CO. | CARGO | CPA 108 40 17 | CANCELLED | Jan 1, 2011 | Jan 9, 2017 |
| TRAVELERS PROPERTY CASUALTY CO. OF AMERICA | CARGO | QT-660-1763B679-TIL-10 | REPLACED | Jan 1, 2010 | Jan 1, 2011 |
| TRAVELERS PROPERTY CASUALTY CO. OF AMERICA | CARGO | QT-660-1763B679-TIL-09 | REPLACED | Jan 1, 2009 | Jan 1, 2010 |
| TRAVELERS INDEMNITY COMPANY | BIPD/Primary | Y-820-609K3748-IND-06 | REPLACED | Jan 1, 2006 | Jan 1, 2011 |
| TRAVELERS PROPERTY CASUALTY CO. OF AMERICA | CARGO | QT-660-1763B679-TIL-06 | REPLACED | Jan 1, 2006 | Jan 1, 2009 |
| TRAVELERS INDEMNITY COMPANY | BIPD/Primary | Y-820-609K3748-IND-06 | CANCELLED | Jan 1, 2006 | Feb 5, 2011 |
| FIDELITY & DEPOSIT CO. OF MARYLAND | SURETY | NONE | CANCELLED | Mar 22, 2001 | Feb 24, 2006 |
| TRAVELERS INDEMNITY COMPANY | BIPD/Excess | CUPP181B702383 | CANCELLED | Nov 22, 1983 | Jul 29, 2022 |
| TRAVELERS INDEMNITY COMPANY | BIPD/Primary | 660 720J9870IND 93 | REPLACED | Nov 22, 1983 | Jan 1, 2006 |
| TRAVELERS INDEMNITY COMPANY | CARGO | MTC870259 | REPLACED | Feb 1, 1962 | Jan 1, 2006 |
Insurance Events Timeline
| Event | Insurer | Policy # | Type | Event Date | Cancel Date |
|---|---|---|---|---|---|
| CANCEL | ACUITY, A MUTUAL INSURANCE COMPANY | IM-ZT6214 | CARGO | Jan 27, 2024 | Jan 27, 2024 |
| CANCEL | SURETEC INSURANCE COMPANY | 3475142 | SURETY | Jan 21, 2024 | Jan 21, 2024 |
| TERM/CANCL | ACUITY, A MUTUAL INSURANCE COMPANY | CA-Z89542 | BIPD/Primary | Jan 20, 2024 | Jan 20, 2024 |
| TERM/REPL | ACUITY, A MUTUAL INSURANCE COMPANY | CA-Z89542 | BIPD/Primary | Jan 1, 2024 | Jan 1, 2024 |
| CANCEL | TRAVELERS INDEMNITY COMPANY | CUPP181B702383 | BIPD/Excess | Jul 29, 2022 | Jul 29, 2022 |
| TERM/CANCL | HUDSON INSURANCE COMPANY | 10087468 | SURETY | Feb 19, 2020 | Feb 19, 2020 |
| TERM/REPL | HUDSON INSURANCE COMPANY | 10087468 | SURETY | Feb 18, 2020 | Feb 18, 2020 |
| TERM/REPL | WEST BEND MUTUAL INSURANCE CO. | 0110090167 | BIPD/Primary | Jan 1, 2018 | Jan 1, 2018 |
| CANCEL | THE CINCINNATI INSURANCE CO. | CPA 108 40 17 | CARGO | Jan 9, 2017 | Jan 9, 2017 |
| TERM/REPL | THE CINCINNATI INSURANCE CO. | CPA 108 40 17 | BIPD/Primary | Jan 1, 2016 | Jan 1, 2016 |
| CANCEL | WEST BEND MUTUAL INSURANCE CO. | 1266998 | SURETY | Oct 1, 2013 | Oct 1, 2013 |
| TERM/CANCL | TRAVELERS INDEMNITY COMPANY | Y-820-609K3748-IND-06 | BIPD/Primary | Feb 5, 2011 | Feb 5, 2011 |
| TERM/REPL | TRAVELERS PROPERTY CASUALTY CO. OF AMERICA | QT-660-1763B679-TIL-10 | CARGO | Jan 1, 2011 | Jan 1, 2011 |
| TERM/REPL | TRAVELERS INDEMNITY COMPANY | Y-820-609K3748-IND-06 | BIPD/Primary | Jan 1, 2011 | Jan 1, 2011 |
| TERM/REPL | TRAVELERS PROPERTY CASUALTY CO. OF AMERICA | QT-660-1763B679-TIL-09 | CARGO | Jan 1, 2010 | Jan 1, 2010 |
| TERM/REPL | TRAVELERS PROPERTY CASUALTY CO. OF AMERICA | QT-660-1763B679-TIL-06 | CARGO | Jan 1, 2009 | Jan 1, 2009 |
| CANCEL | FIDELITY & DEPOSIT CO. OF MARYLAND | NONE | SURETY | Feb 24, 2006 | Feb 24, 2006 |
| TERM/REPL | TRAVELERS INDEMNITY COMPANY | 660 720J9870IND 93 | BIPD/Primary | Jan 1, 2006 | Jan 1, 2006 |
| TERM/REPL | TRAVELERS INDEMNITY COMPANY | MTC870259 | CARGO | Jan 1, 2006 | Jan 1, 2006 |
| TERM/REPL | TRAVELERS INDEMNITY COMPANY | PSMCUP181B7023IND93 | BIPD/Excess | Apr 29, 2003 | Apr 29, 2003 |
Authority Revocations
| Authority | Docket | Reason | Date |
|---|---|---|---|
| BROKER | MC-044469 | INVOLUNTARY REVOCATION | Unknown |
| BROKER | MC-044469 | INVOLUNTARY REVOCATION | Unknown |
| BROKER | MC-044469 | INVOLUNTARY REVOCATION | Unknown |
Authority Action History (10 events)
| Docket | Authority Type | Original Action | Served Date | Disposition | Decided Date |
|---|---|---|---|---|---|
| MC044469 | MOTOR PROPERTY COMMON CARRIER | GRANTED | Unknown | — | Unknown |
| MC044469 | BROKER | INVOLUNTARY REVOCATION | Jan 23, 2020 | DISCONTINUED REVOCATION | Feb 5, 2020 |
| MC044469 | PROPERTY BROKER | REINSTATED | Apr 26, 2019 | REVOKED | Jan 29, 2024 |
| MC044469 | PROPERTY BROKER | REINSTATED | Oct 14, 2011 | REVOKED | Dec 2, 2013 |
| MC044469 | CONTRACT | INVOLUNTARY REVOCATION | Jan 10, 2011 | DISCONTINUED REVOCATION | Jan 18, 2011 |
| MC044469 | COMMON | INVOLUNTARY REVOCATION | Jan 10, 2011 | DISCONTINUED REVOCATION | Jan 18, 2011 |
| MC044469 | PROPERTY BROKER | GRANTED | Apr 6, 2001 | REVOKED | Mar 6, 2006 |
| MC044469 | MOTOR PROPERTY COMMON CARRIER | GRANTED | Apr 25, 1988 | — | Unknown |
| MC044469 | MOTOR PROPERTY CONTRACT CARRIER | GRANTED | Mar 6, 1986 | — | Unknown |
| MC044469 | MOTOR PROPERTY COMMON CARRIER | GRANTED | Oct 28, 1982 | — | Unknown |
Safety & Inspections
SMS BASIC scores, inspection history, and out-of-service rates
SMS BASIC Scores
Higher percentile = worse safety performance relative to peers. Scores at or above 75% trigger FMCSA alerts.
Inspection Activity (24 months)
Monthly inspection counts with OOS months highlighted. Hover bars for details.
Inspection Activity Map
4 states • 65 inspections
Violation Summary (91 violations from 65 inspections)
| Code | Description | # Violations | # OOS | Severity Wt | BASIC |
|---|---|---|---|---|---|
| FMCSR:392.2 | Operating a CMV while ill or fatigued | 12 | 1 | 8 | Unsafe Driving |
| FMCSR:392.2-SLLS2 | Speeding 6-10 mph over limit | 7 | 0 | 5 | Unsafe Driving |
| FMCSR:395.30B1-ELDDFR | HOS (ELD) - Driver failing to review records and certify the accuracy of the information. | 7 | 0 | — | Hours Of Service |
| FMCSR:393.75A3-TAOL | Tires - All others leaking or inflation less than 50% of the maximum inflation pressure on tire not equipped with ATIS | 5 | 5 | — | Vehicle Maintenance |
| FMCSR:392.2-SLLEWA2 | Operating a CMV while ill or fatigued | 4 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2-SLLS3 | Speeding 11-14 mph over limit | 3 | 0 | 7 | Unsafe Driving |
| FMCSR:395.22H4-ELDBRODS | HOS (ELD) - In-Vehicle Information - Failing to have a supply of blank driver's records of duty status graph-grids sufficient to record the driver's duty status a | 3 | 0 | — | Hours Of Service |
| FMCSR:393.55(c)(1) | Coupling device/towing methods defective | 3 | 0 | 8 | Vehicle Maintenance |
| FMCSR:393.9A-LCL | Inoperable required lamps | 2 | 0 | 3 | Vehicle Maintenance |
| FMCSR:393.45B2-B-AIR | Brake tubing/hoses inadequate | 2 | 1 | 7 | Vehicle Maintenance |
| FMCSR:396.3A1-BALR | Air Brake - Fails air loss rate test | 2 | 2 | — | Vehicle Maintenance |
| FMCSR:393.78A-WS | Windshield condition defective | 2 | 0 | 4 | Vehicle Maintenance |
| FMCSR:393.75(a)(3) | Tire-flat and/or audible air leak | 2 | 2 | — | Vehicle Maintenance |
| FMCSR:393.9A-LRLI | Inoperable required lamps | 1 | 0 | 3 | Vehicle Maintenance |
| FMCSR:392.2-SLLEQP | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2-SLL | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:393.55D1-B | Coupling device/towing methods defective | 1 | 0 | 8 | Vehicle Maintenance |
| FMCSR:393.55E-B | Coupling device/towing methods defective | 1 | 0 | 8 | Vehicle Maintenance |
| FMCSR:393.47E | Slack adjuster defective | 1 | 0 | 7 | Vehicle Maintenance |
| FMCSR:393.53B-B | Steering system components worn | 1 | 0 | 7 | Vehicle Maintenance |
| FMCSR:393.95A4-EEUS | Emergency Equipment - Fire Extinguishers - unsecured | 1 | 0 | — | Vehicle Maintenance |
| FMCSR:393.75A1-TFBMF | Tires - Front belt material/casing ply showing in tread area | 1 | 1 | — | Vehicle Maintenance |
| FMCSR:392.2LV | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2AU | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:392.82DUMT | Texting while driving | 1 | 0 | 10 | Unsafe Driving |
| FMCSR:393.45D-B | Brake tubing/hoses inadequate | 1 | 0 | 7 | Vehicle Maintenance |
| FMCSR:392.2-SLLEWA3 | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2-SLLSWZ | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2LC | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:393.9A-LIL | Inoperable required lamps | 1 | 0 | 3 | Vehicle Maintenance |
| FMCSR:392.2-SLLCP | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2-SLLSIV | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2-SLLSR | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2-SLLS1 | Speeding 1-5 mph over limit | 1 | 0 | 3 | Unsafe Driving |
| FMCSR:392.2-DMOVE | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2-SLLLR | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:395.22G-ELDMFV | HOS (ELD) - A portable ELD is not mounted in a fixed position and visible to the driver when seated in the normal driving position. | 1 | 0 | — | Hours Of Service |
| FMCSR:395.24 | HOS (ELD) - ELD Form and Manner | 1 | 0 | — | Hours Of Service |
| FMCSR:391.41B10-MC | Medical (Certificate) - Operating a commercial vehicle without corrective lenses or hearing aid as indicated on the driver's medical certificate | 1 | 1 | — | Driver Fitness |
| FMCSR:393.9(a) | Inoperable required lamps | 1 | 0 | 3 | Vehicle Maintenance |
| FMCSR:395.22(g) | Portable ELD not mounted in a fixed position and visible to driver | 1 | 0 | — | Hours Of Service |
| FMCSR:396.3(a)(1) | Inspection/repair/maintenance - general | 1 | 1 | 5 | Vehicle Maintenance |
| FMCSR:393.75C-TAOTD-LT1/32 | Tire tread depth insufficient (other axles) | 1 | 0 | 5 | Vehicle Maintenance |
| FMCSR:392.2-SLLIRP | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2-SLLIFTA | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:393.75(a) | Tires/tubes - general defects | 1 | 0 | 6 | Vehicle Maintenance |
| FMCSR:392.16(a) | Failing to use seat belt (49 CFR) | 1 | 0 | 3 | Unsafe Driving |
| FMCSR:393.55(e) | Coupling device/towing methods defective | 1 | 0 | 8 | Vehicle Maintenance |
| FMCSR:392.3 | Operating a CMV while ill or fatigued | 1 | 1 | — | Unsafe Driving |
Peer Context
This carrier vs national averages. Lower is better for all metrics.
National averages: vehicle OOS 23.4%, driver OOS 6.7%, violations per inspection ~1.8. Based on FMCSA MCSAP program data.
Inspection History (65 inspections)
Showing 50 of 65
Inspection analytics
Monthly cadence, frequent stations, and violation mix
Inspections per month (24 mo)
Most frequent inspection stations
Violations by BASIC category
Recent Crashes
25 crash records from FMCSA Crash File
Crash History (25 records)
| Date | State | Severity | Fatalities | Injuries | City | Location | VIN | Carrier Name at Crash |
|---|---|---|---|---|---|---|---|---|
| Nov 6, 2025 | IL | TOW | 0 | 0 | DOWNERS GROVE TWP | I-55 NORTHBOUND | ...330641 | WEST BEND TRANSIT & SERVICE COMPANY |
| Jun 27, 2025 | IL | TOW | 0 | 0 | THORNTON TWP | I-80 E/B | ...247870 | WEST BEND TRANSIT & SERVICE COMPANY |
| Nov 7, 2024 | IL | TOW | 0 | 0 | PROVISO TWP | I-294 NB RAMP | ...316861 | WEST BEND TRANSIT & SERVICE COMPANY |
| May 19, 2022 | WI | TOW | 0 | 0 | CLINTON | IH 043 NB | ...914218 | WEST BEND TRANSIT & SERVICE COMPANY |
| Jan 10, 2022 | WI | TOW | 0 | 0 | MEDINA | IH 094 WB | ...914218 | WEST BEND TRANSIT & SERVICE COMPANY |
| Nov 23, 2021 | IL | TOW | 0 | 0 | BENSENVILLE | IL-83 | ...217235 | WEST BEND TRANSIT & SERVICE COMPANY |
| Apr 9, 2020 | WI | INJURY | 0 | 1 | — | — | — | — |
| Apr 18, 2019 | TN | TOW | 0 | 0 | — | — | — | — |
| Jul 27, 2018 | WI | INJURY | 0 | 3 | — | — | — | — |
| May 21, 2018 | WI | INJURY | 0 | 2 | — | — | — | — |
| Dec 19, 2017 | IL | TOW | 0 | 0 | — | — | — | — |
| Dec 18, 2017 | WI | TOW | 0 | 0 | — | — | — | — |
| Sep 7, 2017 | IL | TOW | 0 | 0 | — | — | — | — |
| Jun 13, 2017 | WI | INJURY | 0 | 1 | — | — | — | — |
| Apr 19, 2017 | WI | INJURY | 0 | 1 | — | — | — | — |
| Mar 1, 2017 | WI | TOW | 0 | 0 | — | — | — | — |
| Dec 7, 2016 | IL | TOW | 0 | 0 | — | — | — | — |
| Aug 18, 2016 | WI | TOW | 0 | 0 | — | — | — | — |
| May 17, 2016 | WI | INJURY | 0 | 1 | — | — | — | — |
| Apr 8, 2016 | WI | INJURY | 0 | 1 | — | — | — | — |
| Feb 10, 2016 | WI | INJURY | 0 | 3 | — | — | — | — |
| Jan 27, 2016 | WI | TOW | 0 | 0 | — | — | — | — |
| Sep 21, 2015 | WI | TOW | 0 | 0 | — | — | — | — |
| Jul 16, 2015 | WI | TOW | 0 | 0 | — | — | — | — |
| Sep 9, 2014 | WI | FATAL | 1 | 1 | — | — | — | — |
Compliance Timeline
48 events merged from authority, insurance, enforcement, OOS, crash, MCS-150, and safety rating records
Showing most recent 25 of 48 events