TruckCodex

TRUE FRIENDS MOVING COMPANY LLC

USDOT 2629977 • 700 EAST OLD HICKORY BLVD, MADISON, TN, 37115

ACTIVEMotor Carrier
Authority:1 active
Insurance:2 current
BOC-3:On file
Safety Rating:Not rated
MCS-150:Never updated
OOS Orders:None

Overview

Company profile from FMCSA Census File

USDOT
2,629,977
Status
ACTIVE
Operation
Interstate
Business Type
Motor Carrier
State
Tennessee
Phone
6159889190
Email
[email protected]
Power Units (MCS-150)
15
Drivers (MCS-150)
16
MCS-150 Mileage
293,000
BOC-3 Agent
PROCESS AGENT SERVICE COMPANY, INC.
Physical Address
700 EAST OLD HICKORY BLVD, MADISON, TN, 37115
Contact
Phone: 6159889190

Authority & Insurance

Operating authority, insurance filings, and BOC-3 status

Common Carrier — Active
Active Authority
1
Revoked / Inactive
0
Authority Types
1
Insurance Policies
2 active
Latest: Jul 20, 2024
BOC-3 Filing
On file

Operating Authority

fmcsa-authhistApr 5, 2026
Operating Authority
Authority TypeDocket #StatusOriginal DateFinal Date
Common CarrierMC-915137ACTIVEUnknownJul 20, 2018

Active Insurance (2)

fmcsa-insurApr 5, 2026
Active Insurance (2)
InsurerTypePolicy #StatusEffectiveCancel Date
AMTRUST INSURANCE COMPANYBIPD/PrimaryKPP1067417ON FILEJul 20, 2024Jul 20, 2025
GRANITE STATE INSURANCE CO.CARGO027570893ON FILEJul 20, 2018Jul 20, 2023

Insurance History (5 canceled/expired)

fmcsa-inshist-allwithhistory
Insurance History (5 canceled/expired)
InsurerTypePolicy #StatusEffectiveCancel Date
WESCO INSURANCE COMPANYBIPD/PrimaryWPP1980557REPLACEDJul 20, 2022Jul 20, 2024
PROTECTIVE INSURANCE CO.BIPD/PrimaryMC-000000281REPLACEDJul 20, 2018Jul 20, 2018
PROTECTIVE INSURANCE CO.BIPD/PrimaryMC-000000281REPLACEDJul 20, 2018Jul 20, 2022
TRANSGUARD INSURANCE COMPANY OF AMERICA INC.CARGOTCP0001156CANCELLEDMar 13, 2018Jul 20, 2018
TRANSGUARD INSURANCE COMPANY OF AMERICA INC.BIPD/PrimaryTCP0001156CANCELLEDMar 13, 2018Jul 20, 2018

Insurance Events Timeline

fmcsa-insur-hist
Insurance Events Timeline
EventInsurerPolicy #TypeEvent DateCancel Date
TERM/REPLAMTRUST INSURANCE COMPANYKPP1067417BIPD/PrimaryJul 20, 2025Jul 20, 2025
TERM/REPLWESCO INSURANCE COMPANYWPP1980557BIPD/PrimaryJul 20, 2024Jul 20, 2024
TERM/REPLGRANITE STATE INSURANCE CO.027570893CARGOJul 20, 2023Jul 20, 2023
TERM/REPLPROTECTIVE INSURANCE CO.MC-000000281BIPD/PrimaryJul 20, 2022Jul 20, 2022
TERM/REPLPROTECTIVE INSURANCE CO.MC-000000281BIPD/PrimaryJul 20, 2018Jul 20, 2018
CANCELTRANSGUARD INSURANCE COMPANY OF AMERICA INC.TCP0001156CARGOJul 20, 2018Jul 20, 2018
CANCELTRANSGUARD INSURANCE COMPANY OF AMERICA INC.TCP0001156BIPD/PrimaryJul 20, 2018Jul 20, 2018

Authority Action History (3 events)

fmcsa-authhist-blob
Authority Action History (3 events)
DocketAuthority TypeOriginal ActionServed DateDispositionDecided Date
MC915137COMMONINVOLUNTARY REVOCATIONJun 25, 2018DISCONTINUED REVOCATIONJul 20, 2018
MC915137HOUSEHOLD GOODS COMMON CARRIERGRANTEDMar 19, 2018—Unknown
MC915137HOUSEHOLD GOODS COMMON CARRIERDISMISSEDJun 4, 2015—Unknown

Safety & Inspections

SMS BASIC scores, inspection history, and out-of-service rates

SMS BASIC Scores

Unsafe Driving
51%

Higher percentile = worse safety performance relative to peers. Scores at or above 75% trigger FMCSA alerts.

Inspections
10
Violations
20
2 OOS
Vehicle OOS %
10.0%
Driver OOS %
10.0%
Above nat'l avg (6.7%)
Power Units (MCS-150)
15
Drivers (MCS-150)
16
Crash Records
5

Inspection Activity (24 months)

Monthly inspection counts with OOS months highlighted. Hover bars for details.

May
Jun
Jul
Aug
1
Sep
Oct
1
Nov
Dec
Jan
Feb
1
Mar
Apr
May
2
Jun
1
Jul
Aug
Sep
Oct
Nov
1
Dec
Jan
Feb
1
Mar
Apr
Clean monthMonth with OOSBased on latest 10 of 10 inspection records

Inspection Activity Map

5 states • 10 inspections

🚛
None Low Medium High🚛 Home base

Violation Summary (20 violations from 10 inspections)

fmcsa-inspection-file
Violation Summary (20 violations from 10 inspections)
CodeDescription# Violations# OOSSeverity WtBASIC
FMCSR:395.30B1-ELDDFRHOS (ELD) - Driver failing to review records and certify the accuracy of the information.30—Hours Of Service
FMCSR:392.16-DFailing to use seat belt (49 CFR)203Unsafe Driving
FMCSR:392.2-SLLTCDOperating a CMV while ill or fatigued208Unsafe Driving
FMCSR:392.2Operating a CMV while ill or fatigued208Unsafe Driving
FMCSR:392.2-SLLS4Speeding 15+ mph over limit1010Unsafe Driving
FMCSR:393.9A-LFTSIInoperable required lamps103Vehicle Maintenance
FMCSR:392.16B-DPASSFailing to use seat belt (49 CFR)103Unsafe Driving
FMCSR:393.9B-LRLIWRLighting - Tail lamp - Both lamps on rearmost vehicle inoperative when required to be on11—Vehicle Maintenance
FMCSR:393.11A1-LILLighting devices/reflectors103Vehicle Maintenance
FMCSR:393.9A-LCLInoperable required lamps103Vehicle Maintenance
FMCSR:393.9A-LSMLInoperable required lamps103Vehicle Maintenance
FMCSR:393.95(a)(4)393.95(a)(4)10—Vehicle Maintenance
FMCSR:391.41(a)Physical qualification - general107Driver Fitness
FMCSR:392.4(a)Use of drugs1110Controlled Substances/Alcohol
FMCSR:392.16(b)Failing to use seat belt (49 CFR)103Unsafe Driving

Peer Context

This carrier vs national averages. Lower is better for all metrics.

Vehicle OOS Rate
10.0%vs nat'l 23.4%
-13.4 pts below avg
Driver OOS Rate
10.0%vs nat'l 6.7%
+3.3 pts above avg
Violations / Inspection
2.00vs nat'l 1.80
+0.20 above avg

National averages: vehicle OOS 23.4%, driver OOS 6.7%, violations per inspection ~1.8. Based on FMCSA MCSAP program data.

Inspection History (10 inspections)

fmcsa-inspectionsApr 5, 2026
Inspection History (10 inspections)
DateReport #StationStateLevelVehicleViolationsTop CodesOOS
Mar 3, 202687246386MAPLEWOOD MNMNLevel 3INTERNATIO STRAIGHT TRUCK1392.2-SLLS4No
Dec 27, 202586682405APPLING GAGALevel 3INTERNATIO STRAIGHT TRUCK4395.30B1-ELDDFR, 392.16-DNo
Jul 23, 202585315680MANCHESTER TNTNLevel 1INTERNATIO STRAIGHT TRUCK2392.2-SLLTCD, 393.9A-LFTSINo
Jun 11, 202586714853GILES COUNTY SCALE COMPLEXTNLevel 2INTL STRAIGHT TRUCK1392.2-SLLTCDNo
Jun 6, 202584943857FORT VALLEY GAGALevel 3INTERNATIO STRAIGHT TRUCK2392.16B-DPASS, 392.16-DNo
Mar 28, 202584255366SMITHS GROVEKYLevel 2INTL STRAIGHT TRUCK0—No
Nov 13, 202483199998ADAIRSVILLE GAGALevel 2INTERNATIO STRAIGHT TRUCK4393.9B-LRLIWR, 393.11A1-LIL, 393.9A-LCLYes
Sep 15, 202482689546INDIANAPOLIS ININLevel 1INTERNATIO STRAIGHT TRUCK4392.2, 393.95(a)(4), 391.41(a)No
Nov 28, 202380252950FRANKLINKYLevel 1INTL STRAIGHT TRUCK0—No
Jun 1, 202378796232HIGH CRASH CORRIDORGALevel 3INTL STRAIGHT TRUCK2392.4(a), 392.16(b)Yes

Inspection analytics

Monthly cadence, frequent stations, and violation mix

Inspections per month (24 mo)

8 total · 12.5% OOS
2024-092026-03
InspectionsOOS

Most frequent inspection stations

ADAIRSVILLE GA1 · 1 OOS
APPLING GA1
FORT VALLEY GA1
HIGH CRASH CORRIDOR1 · 1 OOS
INDIANAPOLIS IN1
FRANKLIN1
SMITHS GROVE1
MAPLEWOOD MN1

Violations by BASIC category

Recent Crashes

5 crash records from FMCSA Crash File

Total Crashes
5
Fatalities
1
Fatal crashes on record
Injuries
0
Tow-Aways
4

Crash History (5 records)

fmcsa-crash-fileApr 5, 2026
Crash History (5 records)
DateStateSeverityFatalitiesInjuriesCityLocationVINCarrier Name at Crash
Nov 22, 2022TNTOW00ROCKWOODI-40...255715TRUE FRIENDS MOVING COMPANY LLC
Apr 6, 2021TNFATAL10NASHVILLEI 65...259884TRUE FRIENDS MOVING LLC
Feb 22, 2018TNTOW00————
Oct 29, 2016TNTOW00————
Sep 19, 2015TNTOW00————

Compliance Timeline

13 events merged from authority, insurance, enforcement, OOS, crash, MCS-150, and safety rating records

Jul 20, 2025
Insurance
Insurance term/repl
AMTRUST INSURANCE COMPANY • BIPD/Primary
Jul 20, 2024
Insurance
Insurance term/repl
WESCO INSURANCE COMPANY • BIPD/Primary
Jul 20, 2023
Insurance
Insurance term/repl
GRANITE STATE INSURANCE CO. • CARGO
Nov 22, 2022
Crash
Tow-away crash in TN
0 fatalities, 0 injuries
Jul 20, 2022
Insurance
Insurance term/repl
PROTECTIVE INSURANCE CO. • BIPD/Primary
Apr 6, 2021
Crash
Fatal crash in TN
1 fatality, 0 injuries
Jul 20, 2018
Authority
Common Carrier authority active
Docket MC-915137
Jul 20, 2018
Insurance
Insurance term/repl
PROTECTIVE INSURANCE CO. • BIPD/Primary
Jul 20, 2018
Insurance
Insurance cancel
TRANSGUARD INSURANCE COMPANY OF AMERICA INC. • CARGO
Jul 20, 2018
Insurance
Insurance cancel
TRANSGUARD INSURANCE COMPANY OF AMERICA INC. • BIPD/Primary
Feb 22, 2018
Crash
Tow-away crash
0 fatalities, 0 injuries
Oct 29, 2016
Crash
Tow-away crash
0 fatalities, 0 injuries
Sep 19, 2015
Crash
Tow-away crash
0 fatalities, 0 injuries

Related Records

Related records

StateAll entities in Tennessee
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CityEntities in MADISON, TN
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AuthorityMC-915137 Certificate
Common Carrier — Download free PDF
Crashes5 crash records
FMCSA Crash File
Inspections10 inspection records
Full inspection history
StationMAPLEWOOD MN
1 inspection at this station
StationAPPLING GA
1 inspection at this station
StationMANCHESTER TN
1 inspection at this station
BOC-3 AgentPROCESS AGENT SERVICE COMPANY, INC.
Process agent on file
InsurerAMTRUST INSURANCE COMPANY
View all policies from this insurer
CertificatesAuthority Certificate Lookup
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RecallsRecalls & safety data
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Data sources & freshness

FMCSA Company Census File
Generated from 24-hour old database. Contact info and fleet counts may lag.
Updated 1 weeks ago
FMCSA Authority History
Updated 1 weeks ago
FMCSA Insurance Filings
Updated 1 weeks ago
FMCSA Vehicle Inspection File
Updated 1 weeks ago
Refresh dataLast updated: Apr 5, 2026