CLEVER TRANSFER LLC
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.
- Prior insurance gap · 4302 days Jun 23, 2003 → Apr 3, 2015
- Common (Property) gap · 4227 days Inactive Sep 9, 2003 → reinstated Apr 6, 2015
- OOS rate worse than size peers Driver and/or vehicle out-of-service rate is above the peer median.
Plain-text risk summary (print / paste)
TruckCodex risk summary — CLEVER TRANSFER LLC (USDOT 623167) Verdict: CAUTION Book with caution — review signals below No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking. Authority / census status: Active Active BIPD limit: $750,000 Officer(s): DUANE L. CLEVER (Company officer); SERENA MILLER (Company officer 2) Blockers: (none) Cautions: • Prior insurance gap · 4302 days — Jun 23, 2003 → Apr 3, 2015 • Common (Property) gap · 4227 days — Inactive Sep 9, 2003 → reinstated Apr 6, 2015 • OOS rate worse than size peers — Driver and/or vehicle out-of-service rate is above the peer median. On file: • 1 active operating authority • Insurance on file · $750,000 — PROGRESSIVE CASUALTY INSURANCE COMPANY · 91X • BOC-3 process agent on file — PROCESS AGENT SERVICE COMPANY, INC. Source: https://truckcodex.com/usdot/623167/ As of: Jul 25, 2026 Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade
Compliance grade B
Composite of 4/5 scored components (mean 79/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
B
confidence 80% · 4/5 signals
Compliance grade B
Composite of 4/5 scored components (mean 79/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
Active census status with no OOS order or revoked authority on file.
Active BIPD/Primary-like policy on file in our insurance history.
Driver OOS 9.1% vs peer median 0% (worse). Vehicle OOS 12.5% vs peer median 5.3% (worse). n=107393 same-size ACTIVE peers.
FMCSA has not assigned this carrier a formal safety rating. We do not invent one.
NR reason: No published FMCSA safety_rating.
No BMC-91 insurance-lapse watch classification on file for this USDOT.
TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Caution.
Fleet size changes
- Power Units +2 (6 → 8) · May 25, 2026 · FMCSA Company Census
1 active liability policy
Company profile
No active FMCSA cargo filing on file.
FMCSA L&I filing evidence — not a shipper certificate of insurance (COI). Cargo (BMC-34) is primarily an HHG / household-goods requirement; general freight carriers often have none.
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InsurancePROGRESSIVE CASUALTY INSURANCE COMPANYPolicy effective Nov 17, 2025
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Process AgentPROCESS AGENT SERVICE COMPANY, INC.BOC-3 on file
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Operating AuthorityMC412538ACTIVE
Fleet details (MCS-150)
| Vehicle type | Owned | Term leased | Trip leased |
|---|---|---|---|
| Truck tractors | 8 | 0 | 0 |
| Trailers | 12 | 0 | 0 |
Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).
Inspections (24 months)
All 29 inspections →| Driver | Vehicle | Hazmat | |
|---|---|---|---|
| Inspections | 16 | 16 | 0 |
| OOS inspections | 0 | 4 | 0 |
| OOS percentage | 0% | 25% | — |
| National average | 6.67% | 22.26% | 4.44% |
Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles
CLEVER TRANSFER LLC is a motor carrier based in MAUGANSVILLE, MD, registered with the FMCSA under USDOT 623167. The carrier is currently active in FMCSA's records, and has not yet received a formal FMCSA safety rating. MCS-150 self-reporting puts the fleet at 8 power units and 8 drivers, with 29 roadside inspections on file and a peak out-of-service rate of 12.5%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.
Carrier is unrated
FMCSA has not assigned this carrier a formal safety rating. Use the inspection history and BASIC scores below to assess on-road performance.
CLEVER TRANSFER LLC is a small fleet, operating 6 power units and 8 drivers, with 22 years on FMCSA's records, based in Maugansville, MD. Across 13 roadside inspections in the last 24 months, the fleet recorded a 23.1% out-of-service rate, with no reportable crashes on file. all filed authority types (common) are currently revoked.
13 roadside inspections over the last 24 months, up 8% versus the prior 24 months, concentrated in MD (6) and PA (2), with Level 2 inspections the most common.
23.1% out-of-service rate; led by Vehicle Maintenance (61.9% of violations); top code 392.2-SLLEWG2 (Operating a CMV while ill or fatigued) cited 2 times.
The fleet comprises 6 power units (small fleet) and 8 drivers; Volvo, Freightliner, and Mack are the most-inspected makes.
Risk Signals
Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service
Compared against 107,393 ACTIVE carriers operating 4–12 power units (±50% of this carrier's 8 unit fleet).
Authority gap detected (1)
- Common (Property) authority was inactive from Sep 9, 2003 to Apr 6, 2015 (4227 days)
Historical coverage gap detected (1)
- No active BIPD/Primary insurance from Jun 23, 2003 to Apr 3, 2015 (4302 days)
Fleet History
Sourced from FMCSA daily imports; field-level change log. 1 tracked change on record.
Record Changes
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Power Units 6 8Seen 2 times · first May 25, 2026 · last May 25, 2026 FMCSA Company Census
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Power Units Over Time
Bar height reflects reported power-unit count after each FMCSA filing update.
Inspection Analytics Monthly activity · BASIC mix · state map
Monthly Inspection Activity (24 months)
Violations by BASIC Category
Activity by State
| State | Inspections | OOS | OOS % | Last Inspection |
|---|---|---|---|---|
| Maryland (MD) | 8 | 1 | 12.5% | Jul 8, 2026 |
| Pennsylvania (PA) | 3 | 2 | 66.7% | May 14, 2026 |
| Connecticut (CT) | 1 | 0 | 0.0% | Aug 12, 2025 |
| Ohio (OH) | 1 | 0 | 0.0% | Aug 29, 2024 |
| Virginia (VA) | 1 | 0 | 0.0% | Jun 9, 2026 |
| New York (NY) | 1 | 0 | 0.0% | Aug 20, 2025 |
| North Carolina (NC) | 1 | 1 | 100.0% | Mar 2, 2026 |
Vehicle Fleet Top makes and models observed in roadside inspections
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
| BASIC | Inspections | Serious | Measure | Percentile | Alert | As Of |
|---|---|---|---|---|---|---|
| Driver Fitness | 1 | — | 0.30 | 0 | — | Jul 20, 2026 |
| Controlled Substances / Alcohol | 0 | — | 0.00 | 0 | — | Jul 20, 2026 |
| Hours of Service | 1 | — | 0.06 | 0 | — | Jul 20, 2026 |
| Unsafe Driving | 2 | — | 5.09 | 5 | — | Jul 20, 2026 |
| Vehicle Maintenance | 8 | — | 5.71 | 6 | — | Jul 20, 2026 |
Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.
Recent Inspections (29 rows) View all 29 →
| Inspection # | Date ▼ | State | Level | Station | Vehicle | Violations | Top Codes | OOS |
|---|---|---|---|---|---|---|---|---|
| 88355387 | Jul 8, 2026 | MD | 2 | — |
MACK TRUCK TRACTOR
|
1 | 393.110B2I-C | Yes |
| 88156727 | Jun 15, 2026 | MD | 2 | — |
KENWORTH TRUCK TRACTOR
|
1 | 392.2-SLLEWG1 | No |
| 88084496 | Jun 9, 2026 | VA | 3 | — |
MACK TRUCK TRACTOR
|
0 | — | No |
| 87857248 | May 14, 2026 | PA | 1 | — |
FREIGHTLINER TRUCK TRACTOR
|
5 | 393.100B-C, 393.55E-B, 393.45B2-B-AIR | Yes |
| 87235761 | Mar 5, 2026 | MD | 2 | PERRYVILLE MD |
FREIGHTLINER TRUCK TRACTOR
|
1 | 393.48A-BIBD | No |
| 87197590 | Mar 2, 2026 | MD | 2 | FREDERICK MD |
VOLVO TRUCK TRUCK TRACTOR
|
0 | — | No |
| 87189179 | Mar 2, 2026 | NC | 2 | nc-statesville-weigh-station,-i-4 |
MACK TRUCK TRACTOR
|
1 | 393.100(a) | Yes |
| 87170685 | Feb 26, 2026 | MD | 2 | FROSTBURG MD |
MACK TRUCK TRACTOR
|
1 | 392.2-SLLS4 | No |
| 86623789 | Dec 19, 2025 | MD | 2 | SYKESVILLE MD |
VOLVO TRUCK TRUCK TRACTOR
|
3 | 392.2-SLLEWG2, 393.9A-LHWS, 393.9A-LFTSI | No |
| 85601709 | Aug 20, 2025 | NY | 2 | SLATE HILL NY |
VOLVO TRUCK TRUCK TRACTOR
|
4 | 393.9A-LRLI, 395.24 | No |
| 85462917 | Aug 12, 2025 | CT | 2 | DANBURY SCALE |
VOLVO TRUCK TRUCK TRACTOR
|
2 | 392.2-SLLEWG2, 393.81-H | No |
| 84489891 | Apr 23, 2025 | PA | 3 | SR 79 NB AT BRIDGEVILLE REST A |
FREIGHTLINER TRUCK TRACTOR
|
1 | 396.17C-PI | No |
| 84271200 | Mar 31, 2025 | MD | 2 | GARRETT COUNTY |
WESTERN STAR TRUCK TRACTOR
|
0 | — | No |
| 83891656 | Feb 17, 2025 | MD | 2 | WASHINGTON COUNTY |
VOLVO TRUCK TRUCK TRACTOR
|
1 | 392.2-SLLS2 | No |
| 82779712 | Sep 26, 2024 | PA | 2 | ON I-81 NORTHBOUND WEIGH STATI |
FREIGHTLINER TRUCK TRACTOR
|
1 | 393.207(f) | Yes |
| 82523063 | Aug 29, 2024 | OH | 2 | ROADSIDE |
FREIGHTLINER TRUCK TRACTOR
|
4 | 393.11, 393.55(d)(1), 393.55(e) | No |
| 82122461 | Jul 16, 2024 | CT | 3 | UNION SCALE |
MACK TRUCK TRACTOR
|
2 | 383.51(a), 390.21T(b) | Yes |
| 81194808 | Mar 26, 2024 | MD | 2 | md-i-270-s/b-hyattstown-scalehous |
FREIGHTLINER TRUCK TRACTOR
|
1 | 395.30(b)(1) | No |
| 81327832 | Mar 6, 2024 | VT | 3 | ORWELL |
PETERBILT TRUCK TRACTOR
|
1 | 392.2 | No |
| 80556186 | Jan 5, 2024 | NJ | 3 | GREENWICH SCALE WB |
PETERBILT TRUCK TRACTOR
|
0 | — | No |
| 80023680 | Oct 26, 2023 | DE | 2 | MIDDLETOWN DE |
VOLVO TRUCK TRUCK TRACTOR
|
3 | 393.75A3-TAOL | Yes |
| 79693074 | Sep 19, 2023 | VA | 2 | — |
PETERBILT STRAIGHT TRUCK
|
0 | — | No |
| 79680000 | Sep 18, 2023 | CT | 2 | BRANFORD |
FREIGHTLINER TRUCK TRACTOR
|
2 | 393.9(a) | No |
| 79578242 | Sep 5, 2023 | WV | 3 | AUGUSTA |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 79515218 | Aug 24, 2023 | NY | 2 | ELLERY OVERLOOK |
PETERBILT TRUCK TRACTOR
|
2 | 393.95(f), 395.8 | No |
Recent Crashes (3 rows)
| Report # | Date ▼ | State | Fatalities | Injuries | Tow | Hazmat | Severity |
|---|---|---|---|---|---|---|---|
| NJ0021906109 | Mar 24, 2021 | NJ | 0 | 0 | Yes | No | Tow |
| VA0201285110 | May 6, 2020 | VA | 0 | 1 | Yes | No | Injury |
| PA204581400X | May 22, 2002 | PA | 0 | 3 | No | No | Injury |
Authority Records (1 docket)
MC Certificate Documents (2 PDFs)
Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.
Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.
| Date | Docket | Action | Authority | |
|---|---|---|---|---|
| Apr 6, 2015 | MC412538-C | REI | REINSTATEMENT | REI → |
| Apr 1, 2015 | MC412538 | NC | REINSTATEMENT | NC → |
Insurance Coverage Timeline (13 rows)
Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.
| Insurer | Policy # | Type | Limit | Effective | Cancel | Status |
|---|---|---|---|---|---|---|
| PROGRESSIVE CASUALTY INSURANCE COMPANY | CA988663712 | 91X | $750,000 | Nov 17, 2025 | On file | ACTIVE |
| PROGRESSIVE CASUALTY INSURANCE COMPANY | CA988663712 | BIPD/Primary | — | Jan 17, 2025 | Nov 17, 2025 | REPLACED |
| PROGRESSIVE CASUALTY INSURANCE COMPANY | CA988663712 | BIPD/Primary | — | Oct 30, 2024 | Jan 17, 2025 | CANCELLED |
| BERKLEY CASUALTY COMPANY | 7803505 | BIPD/Primary | — | Oct 30, 2023 | Oct 30, 2024 | REPLACED |
| SENTRY SELECT INSURANCE COMPANY | A0138908001 | BIPD/Primary | — | Oct 30, 2019 | Oct 30, 2023 | REPLACED |
| STATE NATIONALSPECIALTY INSCO/NATIONAL SPECIA | JNG000029-01 | BIPD/Primary | — | Oct 30, 2018 | Oct 30, 2019 | REPLACED |
| STATE NATIONALSPECIALTY INSCO/NATIONAL SPECIA | JNG000029-00 | BIPD/Primary | — | Oct 30, 2017 | Oct 30, 2018 | REPLACED |
| PROGRESSIVE CASUALTY INSURANCE COMPANY | CA 3635548 | BIPD/Primary | — | Apr 3, 2015 | Oct 30, 2017 | REPLACED |
| Coverage gap — 4302 days without BIPD/Primary coverage from Jun 23, 2003 to Apr 3, 2015 | ||||||
| OOIDA RISK RETENTION GROUP, INC. | PL19951864 | BIPD/Primary | — | Dec 17, 2002 | Jun 23, 2003 | CANCELLED |
| OOIDA RISK RETENTION GROUP, INC. | PL19951864 | CARGO | — | Dec 17, 2002 | Jun 23, 2003 | CANCELLED |
| OOIDA RISK RETENTION GROUP, INC. | PL19951864 | CARGO | — | Jul 21, 2001 | Dec 17, 2002 | CANCELLED |
| OOIDA RISK RETENTION GROUP, INC. | PL19951864 | BIPD/Primary | — | Jul 21, 2001 | Dec 17, 2002 | CANCELLED |
Compliance Timeline Merged authority / insurance / enforcement events
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Nov 17, 2025insuranceTERM/REPL — PROGRESSIVE CASUALTY INSURANCE COMPANY
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Jan 17, 2025insuranceCANCEL — PROGRESSIVE CASUALTY INSURANCE COMPANY
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Oct 30, 2024insuranceTERM/REPL — BERKLEY CASUALTY COMPANY
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Oct 30, 2023insuranceTERM/REPL — SENTRY SELECT INSURANCE COMPANY
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Oct 30, 2019insuranceTERM/REPL — STATE NATIONALSPECIALTY INSCO/NATIONAL SPECIA
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Oct 30, 2018insuranceTERM/REPL — STATE NATIONALSPECIALTY INSCO/NATIONAL SPECIA
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Oct 30, 2017insuranceTERM/REPL — PROGRESSIVE CASUALTY INSURANCE COMPANY
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Apr 6, 2015
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Sep 9, 2003
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Sep 9, 2003authority gapCommon (Property) authority inactive: 4227 days (through Apr 6, 2015)
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Jun 23, 2003insuranceCANCEL — OOIDA RISK RETENTION GROUP, INC.
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Jun 23, 2003authorityAuthority revoked — INVOLUNTARY REVOCATION
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Jun 23, 2003insurance gapCoverage gap: 4302 days without BIPD/Primary insurance (through Apr 3, 2015)
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Dec 17, 2002insuranceCANCEL — OOIDA RISK RETENTION GROUP, INC.
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for
Most-Inspected Stations
| Station | State | Inspections | OOS |
|---|---|---|---|
| BRANFORD | CT | 1 | 0 |
| DANBURY SCALE | CT | 1 | 0 |
| UNION SCALE | CT | 1 | 1 |
| MIDDLETOWN DE | DE | 1 | 1 |
| CECILTON SCALE HOUSE | MD | 1 | 0 |
| FREDERICK MD | MD | 1 | 0 |
| FROSTBURG MD | MD | 1 | 0 |
| GARRETT COUNTY | MD | 1 | 0 |
| PERRYVILLE MD | MD | 1 | 0 |
| SYKESVILLE MD | MD | 1 | 0 |
Top Violation Codes Cited
| Code | Description | Category | Cited | OOS |
|---|---|---|---|---|
| 392.2 | Violation of Local Laws - Explain: | Unsafe Driving | 3 | 0 |
| 393.9(a) | Inoperable required lamps | Vehicle Maintenance | 2 | 0 |
| 395.24 | HOS (ELD) - ELD form and manner | Hours of Service | 2 | 0 |
| 396.3(a)(1) | Inspection, repair and maintenance of parts and accessories | Vehicle Maintenance | 2 | 0 |
| 383.51(a) | Driving a CMV while disqualified from holding a CDL | Driver Fitness | 1 | 1 |
| 393.100(a) | No or improper load securement | Vehicle Maintenance | 1 | 1 |
| 393.11 | No or defective lighting devices or reflective material as required | Vehicle Maintenance | 1 | 0 |
| 393.207(f) | Air suspension pressure loss | Vehicle Maintenance | 1 | 1 |
| 393.55(d)(1) | CMV not equipped with ABS malfunction circuit or signal (Truck-Tractor mfg on/after 3/1/1997; Straight Truck mfg on/after 3/1/1998) | Vehicle Maintenance | 1 | 0 |
| 393.55(e) | No or Defective ABS Malfunction Indicator Lamp for trailer manufactured after 03/01/1998 | Vehicle Maintenance | 1 | 0 |
Related Records Cross-references to every adjacent page
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Maryland carriers
All carriers based in Maryland
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Maugansville carriers
Carriers based in Maugansville, MD
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Stations in Maryland
Where this carrier might be inspected
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Docket MC412538
common · ACTIVE · MC
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PROGRESSIVE CASUALTY INSURANCE COMPANY
91X policy on file
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BERKLEY CASUALTY COMPANY
BIPD/Primary policy on file
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SENTRY SELECT INSURANCE COMPANY
BIPD/Primary policy on file
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STATE NATIONALSPECIALTY INSCO/NATIONAL SPECIA
BIPD/Primary policy on file
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OOIDA RISK RETENTION GROUP, INC.
BIPD/Primary policy on file
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PROCESS AGENT SERVICE COMPANY, INC.
BOC-3 process agent · 123,521 carriers served
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29 inspections
Full roadside inspection history
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3 reportable crashes
FMCSA MCMIS crash log
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Fleet recall search
NHTSA recalls covering this fleet's vehicle years/makes
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File a complaint
Open the FMCSA National Consumer Complaint form for this carrier
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Carrier comparison tool
Side-by-side vs. other carriers
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Certificate lookup
Look up any FMCSA authority by MC/MX/FF docket number
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All state carrier directories
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Insurance-lapse watch
Carriers with recent BMC-91 cancellation or reinstatement churn
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How FMCSA safety ratings work
BASIC percentiles and compliance review context
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BOC-3 process agents explained
Why every interstate carrier must file a process agent
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FMCSA compliance filings guide
MCS-150, insurance, and authority filing requirements
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Roadside inspection rights
What drivers and carriers can expect during a stop
How to verify CLEVER TRANSFER LLC
- Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
- Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
- Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
- Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
- Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.
Frequently asked questions about CLEVER TRANSFER LLC
Is CLEVER TRANSFER LLC an active motor carrier? ▾
What is CLEVER TRANSFER LLC's safety rating? ▾
How many inspections has CLEVER TRANSFER LLC had? ▾
What is CLEVER TRANSFER LLC's out-of-service rate? ▾
Where is CLEVER TRANSFER LLC based? ▾
Does CLEVER TRANSFER LLC have valid operating authority? ▾
How many trucks and drivers does CLEVER TRANSFER LLC operate? ▾
Has CLEVER TRANSFER LLC had any crashes? ▾
About FMCSA carrier records
Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.
Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.
TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.
Data sources & freshness
TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.
Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.