UNITED SERVICE COMPANY LLC
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.
- OOS rate worse than size peers Driver and/or vehicle out-of-service rate is above the peer median.
Plain-text risk summary (print / paste)
TruckCodex risk summary — UNITED SERVICE COMPANY LLC (USDOT 3447124) Verdict: CAUTION Book with caution — review signals below No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking. Authority / census status: Active Active BIPD limit: $1,000,000 Officer(s): STEVE MORISSETTE (Company officer); MONICA BERMEJO (Company officer 2) Blockers: (none) Cautions: • OOS rate worse than size peers — Driver and/or vehicle out-of-service rate is above the peer median. On file: • 1 active operating authority • Insurance on file · $1,000,000 — ZURICH AMERICAN INSURANCE COMPANY · 91X • BOC-3 process agent on file — TRUCKER & BROKER SERVICES INC Source: https://truckcodex.com/usdot/3447124/ As of: Jul 17, 2026 Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade
Compliance grade A
Composite of 4/5 scored components (mean 85/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
A
confidence 80% · 4/5 signals
Compliance grade A
Composite of 4/5 scored components (mean 85/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
Active census status with no OOS order or revoked authority on file.
Active BIPD/Primary-like policy on file in our insurance history.
Driver OOS 0% vs peer median 0% (neutral). Vehicle OOS 60% vs peer median 0% (worse). n=240452 same-size ACTIVE peers.
FMCSA has not assigned this carrier a formal safety rating. We do not invent one.
NR reason: No published FMCSA safety_rating.
No BMC-91 insurance-lapse watch classification on file for this USDOT.
TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Caution.
Company profile
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InsuranceZURICH AMERICAN INSURANCE COMPANYPolicy effective Mar 29, 2022
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Process AgentTRUCKER & BROKER SERVICES INCBOC-3 on file
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Operating AuthorityMC1121167ACTIVE
Fleet details (MCS-150)
| Vehicle type | Owned | Term leased | Trip leased |
|---|---|---|---|
| Trucks | 1 | 0 | 0 |
Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).
Inspections (24 months)
All 10 inspections →| Driver | Vehicle | Hazmat | |
|---|---|---|---|
| Inspections | 7 | 7 | 0 |
| OOS inspections | 0 | 4 | 0 |
| OOS percentage | 0% | 57.14% | — |
| National average | 6.67% | 22.26% | 4.44% |
Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles
UNITED SERVICE COMPANY LLC is a motor carrier based in HOLYOKE, MA, registered with the FMCSA under USDOT 3447124. The carrier is currently active in FMCSA's records, and has not yet received a formal FMCSA safety rating. MCS-150 self-reporting puts the fleet at 1 power unit and 1 driver, with 10 roadside inspections on file and a peak out-of-service rate of 60.0%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.
Carrier is unrated
FMCSA has not assigned this carrier a formal safety rating. Use the inspection history and BASIC scores below to assess on-road performance.
UNITED SERVICE COMPANY LLC is a small fleet, operating 1 power unit and 1 driver, based in Holyoke, MA. Across 9 roadside inspections in the last 24 months, the fleet recorded a 44.4% out-of-service rate, with no reportable crashes on file. Operating authority is active for common.
9 roadside inspections over the last 24 months, up 800% versus the prior 24 months, concentrated in MA (4) and CT (3), with Level 2 inspections the most common.
44.4% out-of-service rate; led by Vehicle Maintenance (50.0% of violations); top code 393.75A3-TAOL (Tires - All others leaking or inflation less than 50% of the maximum inflation pressure on tire not equipped with ATIS) cited 3 times, 3 of them OOS.
The fleet comprises 1 power unit (small fleet) and 1 driver; Kenworth, East, and Ford are the most-inspected makes.
Risk Signals
Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service
Compared against 240,452 ACTIVE carriers operating 1–2 power units (±50% of this carrier's 1 unit fleet).
Inspection Analytics Monthly activity · BASIC mix · state map
Monthly Inspection Activity (24 months)
Violations by BASIC Category
Activity by State
| State | Inspections | OOS | OOS % | Last Inspection |
|---|---|---|---|---|
| Connecticut (CT) | 3 | 3 | 100.0% | Mar 2, 2026 |
| Massachusetts (MA) | 2 | 0 | 0.0% | Dec 5, 2025 |
| Rhode Island (RI) | 2 | 1 | 50.0% | Dec 10, 2025 |
Vehicle Fleet Top makes and models observed in roadside inspections
| Make | Model | Inspections |
|---|---|---|
| Kenworth | 6 | |
| East | 3 | |
| Ford | 3 | |
| East Dump | 2 | |
| Esmc | 1 | |
| Kenwo | 1 |
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
| BASIC | Inspections | Serious | Measure | Percentile | Alert | As Of |
|---|---|---|---|---|---|---|
| Driver Fitness | 0 | — | 0.00 | 0 | — | Jul 13, 2026 |
| Controlled Substances / Alcohol | 0 | — | 0.00 | 0 | — | Jul 13, 2026 |
| Hours of Service | 0 | — | 0.00 | 0 | — | Jul 13, 2026 |
| Unsafe Driving | 2 | — | 13.00 | 13 | — | Jul 13, 2026 |
| Vehicle Maintenance | 5 | — | 13.00 | 13 | — | Jul 13, 2026 |
Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.
Recent Inspections (10 rows) View all 10 →
| Inspection # | Date ▼ | State | Level | Station | Vehicle | Violations | Top Codes | OOS |
|---|---|---|---|---|---|---|---|---|
| 87175496 | Mar 2, 2026 | CT | 2 | UNION SCALE |
KW TRUCK TRACTOR
|
1 | 393.75A3-TAOL | Yes |
| 86596837 | Dec 18, 2025 | CT | 2 | UNION WEIGH STATION |
KW TRUCK TRACTOR
|
2 | 393.75A3-TAOL, 393.9A-HLLH | Yes |
| 86596815 | Dec 18, 2025 | CT | 2 | UNION SCALE |
KENWO TRUCK TRACTOR
|
3 | 396.3A1-TFCV, 393.75A3-TAOL | Yes |
| 86577458 | Dec 10, 2025 | RI | 2 | PROVIDENCE RI |
KENWORTH TRUCK TRACTOR
|
10 | 393.75G-TAOW, 392.2-SLLEWA2, 392.2-SLLEWG3 | Yes |
| 86504967 | Dec 5, 2025 | MA | 3 | H-SWANSEA |
KW TRUCK TRACTOR
|
3 | 390.21TB1-MC, 392.2-SLL, 396.17C-PI | No |
| 86358918 | Nov 14, 2025 | RI | 3 | PROVIDENCE RI |
KENWORTH TRUCK TRACTOR
|
1 | 392.2-SLLTCD | No |
| 85693129 | Sep 4, 2025 | MA | 3 | H-WESTON |
KW TRUCK TRACTOR
|
1 | 392.16AD | No |
| 82006140 | Jun 27, 2024 | MA | 2 | H-PALMER |
FORD STRAIGHT TRUCK
|
1 | 393.9(a) | No |
| 81702531 | May 23, 2024 | MA | 2 | H-SPRINGFIELD |
FORD STRAIGHT TRUCK
|
2 | 392.2 | No |
| 80374953 | Dec 12, 2023 | MA | 3 | H-HOLYOKE |
FORD STRAIGHT TRUCK
|
1 | 392.16(b) | No |
Authority Records (1 docket)
MC Certificate Documents (1 PDF)
Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.
Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.
| Date | Docket | Action | Authority | |
|---|---|---|---|---|
| Jul 22, 2020 | MC1121167-C | CPL | REVOCATION | CPL → |
Insurance Coverage Timeline (5 rows)
Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.
| Insurer | Policy # | Type | Limit | Effective | Cancel | Status |
|---|---|---|---|---|---|---|
| ZURICH AMERICAN INSURANCE COMPANY | BAP 0827586 | 91X | $1,000,000 | Mar 29, 2022 | On file | ACTIVE |
| ZURICH AMERICAN INSURANCE COMPANY | BAP 0827586 | BIPD/Primary | — | Mar 26, 2022 | Mar 29, 2022 | REPLACED |
| SELECTIVE INSURANCE COMPANY OF THE SOUTHEAST | A 9108810 | BIPD/Primary | — | Jul 10, 2021 | Mar 26, 2022 | REPLACED |
| SAFETY INSURANCE CO. | 5913972 | BIPD/Primary | — | Jul 10, 2020 | Aug 22, 2021 | CANCELLED |
| SAFETY INSURANCE CO. | 5913972 | BIPD/Primary | — | Jul 10, 2020 | Jul 10, 2021 | REPLACED |
Compliance Timeline Merged authority / insurance / enforcement events
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Mar 29, 2022insuranceTERM/REPL — ZURICH AMERICAN INSURANCE COMPANY
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Mar 26, 2022insuranceTERM/REPL — SELECTIVE INSURANCE COMPANY OF THE SOUTHEAST
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Aug 22, 2021insuranceTERM/CANCL — SAFETY INSURANCE CO.
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Aug 4, 2021
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Jul 10, 2021insuranceTERM/REPL — SAFETY INSURANCE CO.
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Jul 22, 2020
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for
Most-Inspected Stations
| Station | State | Inspections | OOS |
|---|---|---|---|
| UNION SCALE | CT | 2 | 2 |
| PROVIDENCE RI | RI | 2 | 1 |
| UNION WEIGH STATION | CT | 1 | 1 |
| H-HOLYOKE | MA | 1 | 0 |
| H-PALMER | MA | 1 | 0 |
| H-SPRINGFIELD | MA | 1 | 0 |
| H-SWANSEA | MA | 1 | 0 |
| H-WESTON | MA | 1 | 0 |
Related Records Cross-references to every adjacent page
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Massachusetts carriers
All carriers based in Massachusetts
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Holyoke carriers
Carriers based in Holyoke, MA
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Stations in Massachusetts
Where this carrier might be inspected
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Docket MC1121167
common · ACTIVE · MC
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ZURICH AMERICAN INSURANCE COMPANY
91X policy on file
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SELECTIVE INSURANCE COMPANY OF THE SOUTHEAST
BIPD/Primary policy on file
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SAFETY INSURANCE CO.
BIPD/Primary policy on file
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TRUCKER & BROKER SERVICES INC
BOC-3 process agent · 55,281 carriers served
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10 inspections
Full roadside inspection history
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Fleet recall search
NHTSA recalls covering this fleet's vehicle years/makes
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File a complaint
Open the FMCSA National Consumer Complaint form for this carrier
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Carrier comparison tool
Side-by-side vs. other carriers
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Certificate lookup
Look up any FMCSA authority by MC/MX/FF docket number
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Insurance-lapse watch
Carriers with recent BMC-91 cancellation or reinstatement churn
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How FMCSA safety ratings work
BASIC percentiles and compliance review context
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BOC-3 process agents explained
Why every interstate carrier must file a process agent
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FMCSA compliance filings guide
MCS-150, insurance, and authority filing requirements
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Roadside inspection rights
What drivers and carriers can expect during a stop
How to verify UNITED SERVICE COMPANY LLC
- Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
- Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
- Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
- Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
- Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.
Frequently asked questions about UNITED SERVICE COMPANY LLC
Is UNITED SERVICE COMPANY LLC an active motor carrier? ▾
What is UNITED SERVICE COMPANY LLC's safety rating? ▾
How many inspections has UNITED SERVICE COMPANY LLC had? ▾
What is UNITED SERVICE COMPANY LLC's out-of-service rate? ▾
Where is UNITED SERVICE COMPANY LLC based? ▾
Does UNITED SERVICE COMPANY LLC have valid operating authority? ▾
How many trucks and drivers does UNITED SERVICE COMPANY LLC operate? ▾
Has UNITED SERVICE COMPANY LLC had any crashes? ▾
About FMCSA carrier records
Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.
Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.
TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.
Data sources & freshness
TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.
Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.