TruckCodex

TOP QUALITY SERVICE INC

USDOT 3001274 • 838 CHAMPION DR, CANTON, NC, 28716

ACTIVEMotor Carrier
Authority:1 active
Insurance:1 current
BOC-3:On file
Safety Rating:Not rated
MCS-150:Never updated
OOS Orders:None

Overview

Company profile from FMCSA Census File

USDOT
3,001,274
Status
ACTIVE
Operation
Interstate
Business Type
Motor Carrier
State
North Carolina
Phone
8284231284
Email
[email protected]
Power Units (MCS-150)
8
Drivers (MCS-150)
8
MCS-150 Mileage
544,874
BOC-3 Agent
TRUCK PROCESS AGENTS OF AMERICA, INC
Physical Address
838 CHAMPION DR, CANTON, NC, 28716
Mailing Address
122 CHERRY MEADOWS WAY, ASHEVILLE, NC, 28806
Contact
Phone: 8284231284

Authority & Insurance

Operating authority, insurance filings, and BOC-3 status

Common Carrier — Active
Active Authority
1
Revoked / Inactive
0
Authority Types
1
Insurance Policies
1 active
Latest: Jun 4, 2025
BOC-3 Filing
On file

Operating Authority

fmcsa-authhistApr 5, 2026
Operating Authority
Authority TypeDocket #StatusOriginal DateFinal Date
Common CarrierMC-024210ACTIVEUnknownFeb 10, 2022

Active Insurance (1)

fmcsa-insurApr 5, 2026
Active Insurance (1)
InsurerTypePolicy #StatusEffectiveCancel Date
NORTHLAND INSURANCE COMPANYBIPD/PrimaryWN391971ON FILEJun 4, 2025Feb 21, 2026

Insurance History (8 canceled/expired)

fmcsa-inshist-allwithhistory
Insurance History (8 canceled/expired)
InsurerTypePolicy #StatusEffectiveCancel Date
NORTHLAND INSURANCE COMPANYBIPD/PrimaryWN371701REPLACEDFeb 21, 2024Jun 4, 2025
PROGRESSIVE SOUTHEASTERN INSURANCE COMPANYBIPD/PrimaryCA955879872REPLACEDFeb 21, 2022Feb 21, 2024
NORTHLAND INSURANCE COMPANYBIPD/PrimaryWN276844CANCELLEDFeb 21, 2020Feb 21, 2022
PROGRESSIVE SOUTHEASTERN INSURANCE COMPANYBIPD/PrimaryCA0280664REPLACEDMar 22, 2019Mar 22, 2019
PROGRESSIVE SOUTHEASTERN INSURANCE COMPANYBIPD/PrimaryCA 0280664REPLACEDMar 22, 2019Feb 21, 2020
PROGRESSIVE SOUTHEASTERN INSURANCE COMPANYBIPD/PrimaryCA00280664CANCELLEDJan 8, 2019Mar 22, 2019
AMGUARD INSURANCE COMPANYBIPD/PrimaryNCFR 903856 01REPLACEDJun 8, 2018Jan 8, 2019
AMGUARD INSURANCE COMPANYBIPD/PrimaryNCFR 00800135 00CANCELLEDJun 8, 2017Jun 8, 2018

Insurance Events Timeline

fmcsa-insur-hist
Insurance Events Timeline
EventInsurerPolicy #TypeEvent DateCancel Date
TERM/REPLNORTHLAND INSURANCE COMPANYWN391971BIPD/PrimaryFeb 21, 2026Feb 21, 2026
TERM/REPLNORTHLAND INSURANCE COMPANYWN371701BIPD/PrimaryJun 4, 2025Jun 4, 2025
TERM/REPLPROGRESSIVE SOUTHEASTERN INSURANCE COMPANYCA955879872BIPD/PrimaryFeb 21, 2024Feb 21, 2024
CANCELNORTHLAND INSURANCE COMPANYWN276844BIPD/PrimaryFeb 21, 2022Feb 21, 2022
TERM/REPLPROGRESSIVE SOUTHEASTERN INSURANCE COMPANYCA 0280664BIPD/PrimaryFeb 21, 2020Feb 21, 2020
CANCELPROGRESSIVE SOUTHEASTERN INSURANCE COMPANYCA00280664BIPD/PrimaryMar 22, 2019Mar 22, 2019
TERM/REPLPROGRESSIVE SOUTHEASTERN INSURANCE COMPANYCA0280664BIPD/PrimaryMar 22, 2019Mar 22, 2019
TERM/REPLAMGUARD INSURANCE COMPANYNCFR 903856 01BIPD/PrimaryJan 8, 2019Jan 8, 2019
CANCELAMGUARD INSURANCE COMPANYNCFR 00800135 00BIPD/PrimaryJun 8, 2018Jun 8, 2018

Authority Action History (4 events)

fmcsa-authhist-blob
Authority Action History (4 events)
DocketAuthority TypeOriginal ActionServed DateDispositionDecided Date
MC024210COMMONINVOLUNTARY REVOCATIONJan 25, 2022DISCONTINUED REVOCATIONFeb 10, 2022
MC024210COMMONINVOLUNTARY REVOCATIONFeb 25, 2019DISCONTINUED REVOCATIONMar 11, 2019
MC024210COMMONINVOLUNTARY REVOCATIONMay 14, 2018DISCONTINUED REVOCATIONJun 11, 2018
MC024210MOTOR PROPERTY COMMON CARRIERGRANTEDJun 14, 2017—Unknown

Safety & Inspections

SMS BASIC scores, inspection history, and out-of-service rates

SMS BASIC Scores

Hours of Service
N/A
Unsafe Driving
7%

Higher percentile = worse safety performance relative to peers. Scores at or above 75% trigger FMCSA alerts.

Inspections
20
Violations
14
3 OOS
Vehicle OOS %
5.0%
Driver OOS %
10.0%
Above nat'l avg (6.7%)
Power Units (MCS-150)
8
Drivers (MCS-150)
8
Crash Records
2

Inspection Activity (24 months)

Monthly inspection counts with OOS months highlighted. Hover bars for details.

May
Jun
Jul
Aug
Sep
Oct
Nov
2
Dec
Jan
1
Feb
Mar
Apr
May
1
Jun
Jul
Aug
Sep
1
Oct
1
Nov
1
Dec
Jan
1
Feb
3
Mar
Apr
Clean monthMonth with OOSBased on latest 20 of 20 inspection records

Inspection Activity Map

9 states • 20 inspections

🚛
None Low Medium High🚛 Home base

Violation Summary (14 violations from 20 inspections)

fmcsa-inspection-file
Violation Summary (14 violations from 20 inspections)
CodeDescription# Violations# OOSSeverity WtBASIC
FMCSR:396.3A1-BALRAir Brake - Fails air loss rate test11—Vehicle Maintenance
FMCSR:393.45B2-B-AIRBrake tubing/hoses inadequate107Vehicle Maintenance
FMCSR:396.3A1-BALACBrake - Audible air leak from a brake chamber10—Vehicle Maintenance
FMCSR:393.55E-BCoupling device/towing methods defective108Vehicle Maintenance
FMCSR:393.55D1-BCoupling device/towing methods defective108Vehicle Maintenance
FMCSR:393.11A1-CSLRRLighting devices/reflectors103Vehicle Maintenance
FMCSR:393.11A1-LRRLighting devices/reflectors103Vehicle Maintenance
FMCSR:383.23A2Operating a CMV without a CDL11—Driver Fitness
FMCSR:392.2LVOperating a CMV while ill or fatigued108Unsafe Driving
FMCSR:392.2-SLLS2Speeding 6-10 mph over limit105Unsafe Driving
FMCSR:392.2Operating a CMV while ill or fatigued108Unsafe Driving
FMCSR:393.9(a)Inoperable required lamps103Vehicle Maintenance
FMCSR:396.3(a)(1)Inspection/repair/maintenance - general105Vehicle Maintenance
FMCSR:395.8(e)(1)395.8(e)(1)11—Hours Of Service

Peer Context

This carrier vs national averages. Lower is better for all metrics.

Vehicle OOS Rate
5.0%vs nat'l 23.4%
-18.4 pts below avg
Driver OOS Rate
10.0%vs nat'l 6.7%
+3.3 pts above avg
Violations / Inspection
0.70vs nat'l 1.80
-1.10 below avg

National averages: vehicle OOS 23.4%, driver OOS 6.7%, violations per inspection ~1.8. Based on FMCSA MCSAP program data.

Inspection History (20 inspections)

fmcsa-inspectionsApr 5, 2026
Inspection History (20 inspections)
DateReport #StationStateLevelVehicleViolationsTop CodesOOS
Mar 26, 202687433341TOWNVILLE SCSCLevel 1UTILITY TR SEMI-TRAILER5396.3A1-BALR, 393.45B2-B-AIR, 396.3A1-BALACYes
Mar 4, 202687239914NARROWS VAVALevel 2UTILITY TR SEMI-TRAILER2393.11A1-CSLRR, 393.11A1-LRRNo
Mar 4, 202687215713CHEYENNE I-80 POEWYLevel 1UTIL SEMI-TRAILER0—No
Feb 1, 202686935578WEST MEMPHIS ARARLevel 3UTILITY SEMI-TRAILER0—No
Dec 12, 202586590201BREAUX BRIDGE LALALevel 3FREIGHTLIN TRUCK TRACTOR0—No
Nov 16, 202586350605I26 WEST NEAR 68MMNCLevel 3FRHT STRAIGHT TRUCK0—No
Oct 16, 202586069071I40 W NEAR NC61NCLevel 3UTIL SEMI-TRAILER0—No
Jun 20, 202585017844I26 EAST NEAR 63MMNCLevel 3FRHT STRAIGHT TRUCK2383.23A2, 392.2LVYes
Feb 1, 202583765975I 40 WEST AT US 64NCLevel 3FRHT TRUCK TRACTOR1392.2-SLLS2No
Dec 18, 202483445045KNOXVILLE TNTNLevel 1UTILITY SEMI-TRAILER0—No
Dec 8, 202483350974FORT COLLINS COCOLevel 2FREIGHTLIN TRUCK TRACTOR0—No
Apr 25, 202481474970KEMMMERER POEWYLevel 3FRHT TRUCK TRACTOR0—No
Feb 8, 202480812252SALINE COUNTYARLevel 3FRHT TRUCK TRACTOR0—No
Oct 4, 202379852043I-26 ENCLevel 3FRHT STRAIGHT TRUCK0—No
Sep 12, 202379649328WAWAYANDA (EB)NYLevel 2UTIL SEMI-TRAILER0—No
Jun 28, 202379003587HEMPSTEAD CO (HOPE WEST STN)ARLevel 3GDAN SEMI-TRAILER0—No
Jun 12, 202378860931HAYWOOD CO I40 7MM WB OFF RAMPNCLevel 3UTIL SEMI-TRAILER1392.2No
May 20, 202378688676DAVIDSON COUNTY, I-85, NNCLevel 2UTIL SEMI-TRAILER2393.9(a), 396.3(a)(1)No
May 18, 202378675359I-95NCLevel 2UTIL SEMI-TRAILER0—No
May 13, 202378630243US 25 EDGEFIELD COUNTYSCLevel 3UTIL SEMI-TRAILER1395.8(e)(1)Yes

Inspection analytics

Monthly cadence, frequent stations, and violation mix

Inspections per month (24 mo)

12 total · 16.7% OOS
2024-042026-03
InspectionsOOS

Most frequent inspection stations

SALINE COUNTY1
WEST MEMPHIS AR1
FORT COLLINS CO1
BREAUX BRIDGE LA1
DAVIDSON COUNTY, I-85, N1
HAYWOOD CO I40 7MM WB OFF RAMP1
I-26 E1
HEMPSTEAD CO (HOPE WEST STN)1

Violations by BASIC category

Driver Fitness1 · 1 OOS

Recent Crashes

2 crash records from FMCSA Crash File

Total Crashes
2
Fatalities
0
Injuries
2
Across 1 crash
Tow-Aways
1

Crash History (2 records)

fmcsa-crash-fileApr 5, 2026
Crash History (2 records)
DateStateSeverityFatalitiesInjuriesCityLocationVINCarrier Name at Crash
Feb 21, 2025NCTOW00MOUNT AIRY74...HD2310TOP QUALITY SERVICE INC
Sep 16, 2021NCINJURY02MOCKSVILE40...JU3751TOP QUALITY SERVICE INC

Compliance Timeline

12 events merged from authority, insurance, enforcement, OOS, crash, MCS-150, and safety rating records

Feb 21, 2026
Insurance
Insurance term/repl
NORTHLAND INSURANCE COMPANY • BIPD/Primary
Jun 4, 2025
Insurance
Insurance term/repl
NORTHLAND INSURANCE COMPANY • BIPD/Primary
Feb 21, 2025
Crash
Tow-away crash in NC
0 fatalities, 0 injuries
Feb 21, 2024
Insurance
Insurance term/repl
PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY • BIPD/Primary
Feb 21, 2022
Insurance
Insurance cancel
NORTHLAND INSURANCE COMPANY • BIPD/Primary
Feb 10, 2022
Authority
Common Carrier authority active
Docket MC-024210
Sep 16, 2021
Crash
Injury crash in NC
0 fatalities, 2 injuries
Feb 21, 2020
Insurance
Insurance term/repl
PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY • BIPD/Primary
Mar 22, 2019
Insurance
Insurance cancel
PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY • BIPD/Primary
Mar 22, 2019
Insurance
Insurance term/repl
PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY • BIPD/Primary
Jan 8, 2019
Insurance
Insurance term/repl
AMGUARD INSURANCE COMPANY • BIPD/Primary
Jun 8, 2018
Insurance
Insurance cancel
AMGUARD INSURANCE COMPANY • BIPD/Primary

Related Records

Related records

StateAll entities in North Carolina
Browse carriers, brokers, and FFs in NC
CityEntities in CANTON, NC
Browse by city
AuthorityMC-024210 Certificate
Common Carrier — Download free PDF
Crashes2 crash records
FMCSA Crash File
Inspections20 inspection records
Full inspection history
StationTOWNVILLE SC
1 inspection at this station
StationNARROWS VA
1 inspection at this station
StationCHEYENNE I-80 POE
1 inspection at this station
BOC-3 AgentTRUCK PROCESS AGENTS OF AMERICA, INC
Process agent on file
InsurerNORTHLAND INSURANCE COMPANY
View all policies from this insurer
CertificatesAuthority Certificate Lookup
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RecallsRecalls & safety data
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Data sources & freshness

FMCSA Company Census File
Generated from 24-hour old database. Contact info and fleet counts may lag.
Updated 1 weeks ago
FMCSA Authority History
Updated 1 weeks ago
FMCSA Insurance Filings
Updated 1 weeks ago
FMCSA Vehicle Inspection File
Updated 1 weeks ago
Refresh dataLast updated: Apr 5, 2026