SMOOTH CRUISE EXPRESS INC

Joins 5 roadside inspections (24 mo), 1 authority docket, BIPD on file (PROGRESSIVE HAWAII INSURANCE CORP) from FMCSA public filings. Data as of Sep 25, 2026. Booking triage is above; confirm on SAFER before tendering.

Brokers & shippers · booking check

Book with caution — review signals below

No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.

Caution

Policy effective · Aug 1, 2025

Review these

OOS rate worse than size peers Vehicle 100.0% vs peer 0.00% Details →

On file

1 active operating authority
Insurance on file · $750,000 PROGRESSIVE HAWAII INSURANCE CORP · 91X Details →
BOC-3 process agent on file DOTPROCESSAGENTS.COM LLC Details →

Built for brokers and shippers deciding whether to tender. Always confirm on FMCSA SAFER and L&I before booking — TruckCodex mirrors public filings and can lag by up to a day.

Plain-text risk summary (print / paste)

TruckCodex risk summary — SMOOTH CRUISE EXPRESS INC (USDOT 2862831)
Verdict: CAUTION
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.

Authority / census status: Active
Active BIPD limit: $750,000

Blockers:
  (none)

Cautions:
  • OOS rate worse than size peers — Vehicle 100.0% vs peer 0.00%

On file:
  • 1 active operating authority
  • Insurance on file · $750,000 — PROGRESSIVE HAWAII INSURANCE CORP · 91X
  • BOC-3 process agent on file — DOTPROCESSAGENTS.COM LLC

Source: https://truckcodex.com/usdot/2862831/
As of: Sep 25, 2026
Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.

USDOT 2862831 Active AUTHORIZED FOR HIRE Company officer: COURTNEY L PIPKINS General Freight Based in MEMPHIS, TN

FMCSA census as of Sep 25, 2026 · Sources · Freshness

TruckCodex · filing & peer scorecard

TruckCodex filing & peer scorecard · A

Composite of 4/5 scored components (mean 85/100). Separate from booking triage on this page. Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.

A confidence 80% · 4/5 signals · expand

Authority / census

Active · 100/100

Active census status with no OOS order or revoked authority on file.

Insurance / BIPD

BIPD active · 100/100

Active BIPD/Primary-like policy on file in our insurance history.

OOS vs peers

Mixed vs peers · 40/100

Driver OOS 0% vs peer median 0% (neutral). Vehicle OOS 100% vs peer median 0% (worse). n=233734 same-size ACTIVE peers.

FMCSA safety rating

Unrated

FMCSA has not assigned this carrier a formal safety rating. We do not invent one.

NR reason: No published FMCSA safety_rating.

Insurance-watch tier

Not on watch · 100/100

No BMC-91 insurance-lapse watch classification on file for this USDOT.

TruckCodex filing & peer scorecard from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not a booking verdict and not legal advice. See methodology. Booking triage on this page: Caution.

Field change history →

Operating authority

Insurance

1 active liability filing

BOC-3 agent

DOTPROCESSAGENTS.COM LLC

Company profile

Company details

USDOT 2862831

In FMCSA records since Mar 8, 2016 (~10y)

MC / docket MC959446

Company officer COURTNEY L PIPKINS

Operation AUTHORIZED FOR HIRE

Cargo carried

General Freight

Fleet size 1 units

Drivers 1

Annual mileage 100,000 mi

Contact & address

Phone: (901) 340-1126

Email: [email protected]

Physical

5363 FARM RIDGE DR

MEMPHIS, TN 38141

Mailing address matches physical.

Registration & safety rating

USDOT 2862831

In FMCSA records since Mar 8, 2016 (~10y)

Operation AUTHORIZED FOR HIRE

Annual mileage (MCS-150) 100,000 mi

vs. National Average

Vehicle OOS Rate 100.0% vs 23.4% +76.6 pts

Driver OOS Rate 0.0% vs 6.7% -6.7 pts

Violations per Inspection 0.20 vs 1.80 -1.60

Peer tier (small fleets (≤10 power units)) median OOS rate: 50%

Active liability insurance

FMCSA cargo filing (BMC-34/83)

No active FMCSA cargo filing on file.

FMCSA L&I filing evidence — not a shipper certificate of insurance (COI). Cargo (BMC-34) is primarily an HHG / household-goods requirement; general freight carriers often have none.

Broker bond / trust (BMC-84/85)

No active broker surety bond or trust fund on file.

BMC-84 is a surety bond; BMC-85 is a trust-fund agreement. Required for property brokers / freight forwarders — not motor-carrier BIPD liability insurance.

Broker setup by MC age

Check brokers for this MC age

Based on FMCSA authority grant of 2016-04-28 (2,000+ days). Published gates only — not a guarantee they will accept. Confirm with the broker.

Related filings

Insurance
PROGRESSIVE HAWAII INSURANCE CORP
Policy effective Aug 1, 2025
Process Agent
DOTPROCESSAGENTS.COM LLC
BOC-3 on file
Operating Authority
MC959446
ACTIVE

Fleet details (MCS-150)

Vehicle type	Owned	Term leased	Trip leased
Truck tractors	1	0	0

Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).

Inspections (24 months)

All 6 inspections →

	Driver	Vehicle	Hazmat
Inspections	5	5	0
OOS inspections	0	1	0
OOS percentage	0%	20%	—
National average	6.7%	23.4%	4.4%

Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).

Power Units

Drivers

Inspections

FMCSA roadside history on file

OOS Rate (peak)

100.0%

driver or vehicle, whichever higher

Crashes

None in last 24 months · all-time on file

Authorities

1 active

Risk Signals

High OOS rate

Peak OOS rate of 100.0% is well above FMCSA MCSAP national averages (driver ~6.7%, vehicle ~23.4%).

Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service

Compared against 233,734 ACTIVE carriers operating 1–2 power units (±50% of this carrier's 1 unit fleet).

This carrier — Driver OOS

Drivers placed out-of-service at roadside inspections

Peer median

Median across 233,734 same-size peers

Verdict

On par with peers

Delta 0 pts vs peer median (lower is safer)

This carrier — Vehicle OOS

100%

Vehicles placed out-of-service at roadside inspections

Peer median

Median across 233,734 same-size peers

Verdict

Riskier than peers

Delta +100 pts vs peer median (lower is safer)

Inspection Analytics Monthly activity · BASIC mix · state map

Monthly Inspection Activity (4 months)

2024-12 2026-09

Violations by BASIC Category

Federal BASIC buckets for every citation issued against this carrier over the past 24 months.

Vehicle Maintenance

1 violation

1 OOS · 100.0%

Activity by State

States this carrier has been inspected in over the past 24 months.

State	Inspections	OOS	OOS %	Last Inspection
Tennessee (TN)	4	1	25.0%	Sep 18, 2026
Arkansas (AR)	1	0	0.0%	Dec 26, 2024

Vehicle Fleet Top makes and models observed in roadside inspections

Make	Model	Inspections
Kenworth		3
Wabash National		2
Great Dane		1

SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores

BASIC	Inspections	Serious	Measure	Percentile	Alert	As Of
Driver Fitness	0	—	0.00	0	—	Sep 21, 2026
Controlled Substances / Alcohol	0	—	0.00	0	—	Sep 21, 2026
Hours of Service	0	—	0.00	0	—	Sep 21, 2026
Unsafe Driving	0	—	0.00	0	—	Sep 21, 2026
Vehicle Maintenance	3	—	6.87	7	—	Sep 21, 2026

Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.

Recent Inspections (6 rows) View all 6 →

Inspection #	Date ▼	State	Level	Station	Vehicle	Violations	Top Codes	OOS
89040227	Sep 18, 2026	TN	3	PIPERTON TN	KENWORTH TRUCK TRACTOR TN T6651HY · 1XKYD49X1EJ398887	1	392.2-SLLS3	No
88650973	Aug 8, 2026	TN	2	—	—	1	393.78A-WS	No
88646381	Aug 7, 2026	TN	3	—	—	0	—	No
86291896	Nov 10, 2025	TN	2	LAKELAND TN	KENWORTH TRUCK TRACTOR TN T665AHY · 1XKYD49X1EJ398887	1	393.9A-LTSI	Yes
83484956	Dec 26, 2024	AR	3	WEINER AR	KENWORTH TRUCK TRACTOR TN T6651HY · 1XKYD49X1EJ398887	0	—	No
78750445	May 29, 2023	AR	2	ar-crittenden-co-(bridgeport-stn)	KENWORTH TRUCK TRACTOR TN M2009HY · 1XKYD49X1EJ398887	1	393.45(b)(2)	Yes

Recent Crashes (2 rows)

Report #	Date ▼	State	Fatalities	Injuries	Tow	Hazmat	Severity
FL2493721002	May 26, 2022	FL	0	0	Yes	No	Tow
TX61O8HQE1SD	Jun 7, 2021	TX	0	0	Yes	No	Tow

Authority Records (1 docket)

View full authority record →

MC Certificate Documents (1 letter, 1 PDF)

Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.

Each row is a distinct FMCSA letter (grant, reinstatement, revocation, name change, transfer, etc.). When a PDF is archived, click the link to open that letter. Rows without a link still show the action type and date from our index. FMCSA stopped publishing new daily certificate PDFs after the May 2026 Motus cutover — rows below are historical archive only.

Date	Docket	Action	Authority	PDF
Apr 28, 2016	MC959446-C	Original MC Certificate	Certificate	Original MC Certificate →

Insurance Coverage Timeline (10 rows)

Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.

Insurer	Policy #	Type	Limit	Effective	Cancel	Status
PROGRESSIVE HAWAII INSURANCE CORP	CA860894914	91X	$750,000	Aug 1, 2025	On file	ACTIVE
GREAT WEST CASUALTY CO.	GRT26752A	BIPD/Primary	—	Aug 1, 2024	Aug 1, 2025	REPLACED
GREAT WEST CASUALTY CO.	GRT26752A	BIPD/Primary	—	Aug 1, 2024	Sep 3, 2025	CANCELLED
PROGRESSIVE HAWAII INSURANCE CORP	CA960272205	BIPD/Primary	—	Aug 1, 2022	Aug 1, 2024	REPLACED
NORTHLAND INSURANCE COMPANY	WN264853	BIPD/Primary	—	Jun 3, 2020	Aug 1, 2022	REPLACED
NORTHLAND INSURANCE COMPANY	WN264853	BIPD/Primary	—	May 8, 2020	Jun 3, 2020	CANCELLED
NORTHLAND INSURANCE COMPANY	WN246521	BIPD/Primary	—	Dec 7, 2018	May 8, 2020	CANCELLED
NATIONAL INDEMNITY COMPANY OF THE SOUTH	74TRS083244	BIPD/Primary	—	Dec 8, 2017	Dec 7, 2018	CANCELLED
NATIONAL INDEMNITY COMPANY OF THE SOUTH	74TRS070579	BIPD/Primary	—	Dec 8, 2016	Dec 7, 2017	CANCELLED
OCCIDENTAL FIRE AND CASUALTY CO. OF N.C.	BA0715199	BIPD/Primary	—	Apr 13, 2016	Dec 7, 2016	CANCELLED

Compliance Timeline Merged authority / insurance / enforcement events

Sep 3, 2025

insurance

TERM/CANCL — GREAT WEST CASUALTY CO.
Aug 1, 2025

insurance

TERM/REPL — GREAT WEST CASUALTY CO.
Aug 1, 2024

insurance

TERM/REPL — PROGRESSIVE HAWAII INSURANCE CORP
Aug 1, 2022

insurance

TERM/REPL — NORTHLAND INSURANCE COMPANY
Jun 3, 2020

insurance

CANCEL — NORTHLAND INSURANCE COMPANY
May 11, 2020

authority

DISCONTINUED REVOCATION — COMMON
Details →
May 8, 2020

insurance

CANCEL — NORTHLAND INSURANCE COMPANY
Dec 10, 2018

authority

DISCONTINUED REVOCATION — COMMON
Details →
Dec 7, 2018

insurance

CANCEL — NATIONAL INDEMNITY COMPANY OF THE SOUTH
Dec 8, 2017

authority

DISCONTINUED REVOCATION — COMMON
Details →
Dec 7, 2017

insurance

CANCEL — NATIONAL INDEMNITY COMPANY OF THE SOUTH
Dec 8, 2016

authority

DISCONTINUED REVOCATION — COMMON
Details →
Dec 7, 2016

insurance

CANCEL — OCCIDENTAL FIRE AND CASUALTY CO. OF N.C.
Apr 28, 2016

authority

GRANTED — MOTOR PROPERTY COMMON CARRIER
Details →

Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for

Most-Inspected Stations

Station	State	Inspections	OOS
WEINER AR	AR	1	0
LAKELAND TN	TN	1	1
PIPERTON TN	TN	1	0

Top Violation Codes Cited

Code	Description	Category	Cited	OOS
393.45(b)(2)	Brake hose or tubing chafing and/or kinking	Vehicle Maintenance	1	1

Related Records

Tennessee carriers Memphis carriers PROGRESSIVE HAWAII INSURANCE CORP GREAT WEST CASUALTY CO. 6 inspections 2 reportable crashes

All cross-references Authority, BOC-3, explainers, and more

Field change history

Field change history
History-watch change dates and as-of snapshots