COMPLETE TRACK WORKS INC
DBA: NORTHERN PLAINS RAIL SERVICES
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.
- Insurance-lapse watch: HIGH Recent BMC-91 cancellation or instability without a clear replacement. Details →
- OOS rate worse than size peers Driver and/or vehicle out-of-service rate is above the peer median.
Plain-text risk summary (print / paste)
TruckCodex risk summary — COMPLETE TRACK WORKS INC (USDOT 1753107) Verdict: CAUTION Book with caution — review signals below No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking. Authority / census status: Active Active BIPD limit: $1,000,000 Officer(s): JOANNE OLDERBAK (Company officer); DANIEL E MACK JESSE CHALICH (Company officer 2) Blockers: (none) Cautions: • Insurance-lapse watch: HIGH — Recent BMC-91 cancellation or instability without a clear replacement. • OOS rate worse than size peers — Driver and/or vehicle out-of-service rate is above the peer median. On file: • 1 active operating authority • Insurance on file · $1,000,000 — WESTERN NATIONAL MUTUAL INSURANCE CO. · 91X • BOC-3 process agent on file — TRUCK PROCESS AGENTS OF AMERICA, INC Source: https://truckcodex.com/usdot/1753107/ As of: Jul 24, 2026 Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade
Compliance grade C
Composite of 4/5 scored components (mean 63/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
C
confidence 80% · 4/5 signals
Compliance grade C
Composite of 4/5 scored components (mean 63/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
Active census status with no OOS order or revoked authority on file.
Active BIPD/Primary-like policy on file in our insurance history.
Driver OOS 13.3% vs peer median 0% (worse). Vehicle OOS 44.4% vs peer median 15.4% (worse). n=31186 same-size ACTIVE peers.
FMCSA has not assigned this carrier a formal safety rating. We do not invent one.
NR reason: No published FMCSA safety_rating.
Insurance-lapse watch: HIGH.
TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Caution.
1 active liability policy
Company profile
No active FMCSA cargo filing on file.
FMCSA L&I filing evidence — not a shipper certificate of insurance (COI). Cargo (BMC-34) is primarily an HHG / household-goods requirement; general freight carriers often have none.
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InsuranceWESTERN NATIONAL MUTUAL INSURANCE CO.Policy effective Jan 30, 2026
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Process AgentTRUCK PROCESS AGENTS OF AMERICA, INCBOC-3 on file
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Operating AuthorityMC1526727ACTIVE
Fleet details (MCS-150)
| Vehicle type | Owned | Term leased | Trip leased |
|---|---|---|---|
| Truck tractors | 10 | 0 | 0 |
| Trailers | 9 | 0 | 0 |
| Trucks | 23 | 0 | 0 |
Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).
Inspections (24 months)
All 21 inspections →| Driver | Vehicle | Hazmat | |
|---|---|---|---|
| Inspections | 16 | 16 | 0 |
| OOS inspections | 2 | 6 | 0 |
| OOS percentage | 12.5% | 37.5% | — |
| National average | 6.67% | 22.26% | 4.44% |
Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles
COMPLETE TRACK WORKS INC is a motor carrier based in GRAND FORKS, ND, registered with the FMCSA under USDOT 1753107. The carrier is currently active in FMCSA's records, and has not yet received a formal FMCSA safety rating. MCS-150 self-reporting puts the fleet at 33 power units and 56 drivers, with 21 roadside inspections on file and a peak out-of-service rate of 44.4%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.
Carrier is unrated
FMCSA has not assigned this carrier a formal safety rating. Use the inspection history and BASIC scores below to assess on-road performance.
COMPLETE TRACK WORKS INC is a mid-sized fleet, operating 33 power units and 56 drivers, based in Grand Forks, ND. Across 16 roadside inspections in the last 24 months, the fleet recorded a 37.5% out-of-service rate, with no reportable crashes on file. Operating authority is active for common.
16 roadside inspections over the last 24 months, up 220% versus the prior 24 months, concentrated in SD (6) and MN (6), with Level 3 inspections the most common.
37.5% out-of-service rate; led by Vehicle Maintenance (58.3% of violations); top code 393.43D-B (Brake - relay emergency valve) cited 2 times, 2 of them OOS.
The fleet comprises 33 power units (mid-sized fleet) and 56 drivers; Kenworth, Chevrolet, and Load king are the most-inspected makes.
Risk Signals
Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service
Compared against 31,186 ACTIVE carriers operating 16–50 power units (±50% of this carrier's 33 unit fleet).
Inspection Analytics Monthly activity · BASIC mix · state map
Monthly Inspection Activity (24 months)
Violations by BASIC Category
Activity by State
| State | Inspections | OOS | OOS % | Last Inspection |
|---|---|---|---|---|
| Minnesota (MN) | 6 | 2 | 33.3% | Jan 13, 2026 |
| South Dakota (SD) | 6 | 3 | 50.0% | Mar 30, 2026 |
| North Dakota (ND) | 2 | 0 | 0.0% | Nov 26, 2024 |
| Iowa (IA) | 1 | 0 | 0.0% | May 7, 2025 |
| Kansas (KS) | 1 | 1 | 100.0% | Mar 24, 2026 |
Vehicle Fleet Top makes and models observed in roadside inspections
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
| BASIC | Inspections | Serious | Measure | Percentile | Alert | As Of |
|---|---|---|---|---|---|---|
| Driver Fitness | 2 | — | 1.60 | 2 | — | Jul 20, 2026 |
| Controlled Substances / Alcohol | 0 | — | 0.00 | 0 | — | Jul 20, 2026 |
| Hours of Service | 1 | — | 0.04 | 0 | — | Jul 20, 2026 |
| Unsafe Driving | 3 | — | 0.32 | 0 | — | Jul 20, 2026 |
| Vehicle Maintenance | 8 | — | 12.12 | 12 | — | Jul 20, 2026 |
Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.
Recent Inspections (21 rows) View all 21 →
| Inspection # | Date ▼ | State | Level | Station | Vehicle | Violations | Top Codes | OOS |
|---|---|---|---|---|---|---|---|---|
| 87436967 | Mar 30, 2026 | SD | 2 | SISSETON SD |
FORD STRAIGHT TRUCK
|
1 | 393.75A3-TAOL | Yes |
| 87381135 | Mar 24, 2026 | KS | 2 | ks-belleville-m.c.i.s.-#58 |
PETERBILT TRUCK TRACTOR
|
2 | 393.100B-C, 393.11A1-CSLRR | Yes |
| 86833771 | Jan 13, 2026 | MN | 1 | EAST GRAND FORKS MN |
CHEVROLET STRAIGHT TRUCK
|
5 | 393.43D-B, 393.43DBMA, 392.9A2-C | Yes |
| 86439397 | Dec 1, 2025 | SD | 3 | SISSETON SD |
KENWORTH STRAIGHT TRUCK
|
2 | 392.2-SLLEWG3, 392.2-SLLEWA3 | No |
| 85267576 | Jul 14, 2025 | MN | 3 | WARREN MN |
CHEVROLET STRAIGHT TRUCK
|
3 | 392.2-SLLSR, 390.21TB1-MC, 392.2-SLLS2 | No |
| 85162901 | Jun 26, 2025 | MN | 3 | CROOKSTON MN |
KENWORTH STRAIGHT TRUCK
|
1 | 392.16-D | No |
| 84763264 | May 16, 2025 | MN | 1 | ERSKINE MN |
CHEVROLET STRAIGHT TRUCK
|
1 | 392.2-SLLTCD | No |
| 84751193 | May 15, 2025 | MN | 1 | CLARKS GROVE MN |
CHEVROLET STRAIGHT TRUCK
|
8 | 393.43D-B, 393.41-BNPB, 391.11B5-LNCDLNVE | Yes |
| 84614770 | May 7, 2025 | IA | 1 | ia-39---i35-sb-mm-212-northwood |
GM STRAIGHT TRUCK
Ticket: Chevrolet
|
0 | — | No |
| 84144060 | Mar 17, 2025 | SD | 2 | SISSETON SD |
PETERBILT TRUCK TRACTOR
|
3 | 393.9A-LSLIWR, 393.55C1-B, 392.2-SLLED | Yes |
| 84020222 | Mar 3, 2025 | SD | 3 | VALLEY SPRINGS SD |
GM STRAIGHT TRUCK
Ticket: Chevrolet
|
2 | 392.2-SLL, 396.17C-PI | No |
| 83535470 | Jan 6, 2025 | SD | 2 | SISSETON SD |
KENWORTH TRUCK TRACTOR
|
2 | 393.75A3-TAOL, 393.55C2-B | Yes |
| 83511429 | Dec 26, 2024 | MN | 2 | SAGINAW MN |
KENWORTH TRUCK TRACTOR
|
3 | 393.55E-B, 395.8A, 393.55D2-B | No |
| 83267126 | Nov 26, 2024 | ND | 2 | HAGUE ND |
KENWORTH TRUCK TRACTOR
|
3 | 393.9A-LTSIR, 393.75C-TAOTD-LT2/32, 393.55C1 | No |
| 82518107 | Aug 29, 2024 | SD | 3 | VALLEY SPRINGS SD |
KENWORTH TRUCK TRACTOR
|
0 | — | No |
| 82321754 | Aug 1, 2024 | ND | 3 | BISMARCK ND |
KENWORTH TRUCK TRACTOR
|
0 | — | No |
| 81244500 | Mar 27, 2024 | ND | 2 | DEVILS LAKE ND |
PETERBILT TRUCK TRACTOR
|
0 | — | No |
| 80013570 | Oct 26, 2023 | SD | 1 | VALLEY SPRINGS SD |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 78994146 | Jun 27, 2023 | MN | 3 | ERSKINE WEIGH SCALE |
PETERBILT TRUCK TRACTOR
|
0 | — | No |
| 78822810 | Jun 5, 2023 | MT | 2 | WIBAUX SCALE |
RAM STRAIGHT TRUCK
Ticket: Dodge
|
2 | 396.17(c), 393.95(a) | No |
| 78507586 | May 1, 2023 | MN | 3 | mn-st.-croix-weigh-station |
KENWORTH TRUCK TRACTOR
|
3 | 392.2, 390.21T(b) | No |
Authority Records (1 docket)
MC Certificate Documents (2 PDFs)
Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.
Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.
| Date | Docket | Action | Authority | |
|---|---|---|---|---|
| Jan 12, 2026 | MC1526727 | NC | REVOCATION | NC → |
| Mar 31, 2023 | MC1526727-C | CPL | REVOCATION | CPL → |
Insurance Coverage Timeline (7 rows)
Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.
| Insurer | Policy # | Type | Limit | Effective | Cancel | Status |
|---|---|---|---|---|---|---|
| WESTERN NATIONAL MUTUAL INSURANCE CO. | CPP1306197 | 91X | $1,000,000 | Jan 30, 2026 | On file | ACTIVE |
| WESTERN NATIONAL MUTUAL INSURANCE CO. | 0001560574 | BIPD/Primary | — | Dec 5, 2025 | Feb 17, 2026 | NAME CHANGED |
| WESTERN NATIONAL MUTUAL INSURANCE CO. | 0001560574 | BIPD/Primary | — | Dec 5, 2025 | Jan 30, 2026 | REPLACED |
| UNITED FINANCIAL CASUALTY COMPANY | CA993872829 | BIPD/Primary | — | Mar 17, 2025 | Dec 5, 2025 | REPLACED |
| UNITED FINANCIAL CASUALTY COMPANY | CA993872829 | BIPD/Primary | — | Mar 17, 2025 | Dec 26, 2025 | CANCELLED |
| WESTERN NATIONAL MUTUAL INSURANCE CO. | 0001198632 | BIPD/Primary | — | Mar 1, 2023 | Apr 4, 2025 | CANCELLED |
| WESTERN NATIONAL MUTUAL INSURANCE CO. | 0001198632 | BIPD/Primary | — | Mar 1, 2023 | Mar 17, 2025 | REPLACED |
Compliance Timeline Merged authority / insurance / enforcement events
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Feb 17, 2026insuranceTERM/CANCL — WESTERN NATIONAL MUTUAL INSURANCE CO.
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Feb 2, 2026
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Jan 30, 2026insuranceTERM/REPL — WESTERN NATIONAL MUTUAL INSURANCE CO.
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Dec 26, 2025insuranceTERM/CANCL — UNITED FINANCIAL CASUALTY COMPANY
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Dec 9, 2025
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Dec 5, 2025insuranceTERM/REPL — UNITED FINANCIAL CASUALTY COMPANY
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Apr 4, 2025insuranceTERM/CANCL — WESTERN NATIONAL MUTUAL INSURANCE CO.
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Mar 18, 2025
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Mar 17, 2025insuranceTERM/REPL — WESTERN NATIONAL MUTUAL INSURANCE CO.
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Mar 31, 2023
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for
Most-Inspected Stations
| Station | State | Inspections | OOS |
|---|---|---|---|
| SISSETON SD | SD | 4 | 3 |
| VALLEY SPRINGS SD | SD | 3 | 0 |
| CLARKS GROVE MN | MN | 1 | 1 |
| CROOKSTON MN | MN | 1 | 0 |
| EAST GRAND FORKS MN | MN | 1 | 1 |
| ERSKINE MN | MN | 1 | 0 |
| ERSKINE WEIGH SCALE | MN | 1 | 0 |
| SAGINAW MN | MN | 1 | 0 |
| WARREN MN | MN | 1 | 0 |
| WIBAUX SCALE | MT | 1 | 0 |
Related Records Cross-references to every adjacent page
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North Dakota carriers
All carriers based in North Dakota
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Grand Forks carriers
Carriers based in Grand Forks, ND
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Stations in North Dakota
Where this carrier might be inspected
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Docket MC1526727
common · ACTIVE · MC
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WESTERN NATIONAL MUTUAL INSURANCE CO.
91X policy on file
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UNITED FINANCIAL CASUALTY COMPANY
BIPD/Primary policy on file
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TRUCK PROCESS AGENTS OF AMERICA, INC
BOC-3 process agent · 127,947 carriers served
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21 inspections
Full roadside inspection history
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Fleet recall search
NHTSA recalls covering this fleet's vehicle years/makes
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File a complaint
Open the FMCSA National Consumer Complaint form for this carrier
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Carrier comparison tool
Side-by-side vs. other carriers
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Certificate lookup
Look up any FMCSA authority by MC/MX/FF docket number
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All state carrier directories
Browse carriers in every US/CA/MX jurisdiction
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Insurance-lapse watch (HIGH)
BMC-91 filing instability timeline and classification rules
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How FMCSA safety ratings work
BASIC percentiles and compliance review context
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BOC-3 process agents explained
Why every interstate carrier must file a process agent
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FMCSA compliance filings guide
MCS-150, insurance, and authority filing requirements
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Roadside inspection rights
What drivers and carriers can expect during a stop
How to verify COMPLETE TRACK WORKS INC
- Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
- Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
- Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
- Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
- Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.
Frequently asked questions about COMPLETE TRACK WORKS INC
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What is COMPLETE TRACK WORKS INC's out-of-service rate? ▾
Where is COMPLETE TRACK WORKS INC based? ▾
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About FMCSA carrier records
Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.
Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.
TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.
Data sources & freshness
TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.
Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.