COMPLETE TRACK WORKS INC
USDOT 1753107 • DBA: NORTHERN PLAINS RAIL SERVICES • 600 DEMERS AVE FL 5, GRAND FORKS, ND, 58201
ACTIVEMotor Carrier
Authority:1 active
Insurance:1 current
BOC-3:On file
Safety Rating:Not rated
MCS-150:Never updated
OOS Orders:None
Overview
Company profile from FMCSA Census File
USDOT
1,753,107
Status
ACTIVE
Operation
Interstate
Business Type
Motor Carrier
State
Phone
7017571357
Email
Power Units (MCS-150)
33
Drivers (MCS-150)
56
MCS-150 Mileage
1,664,512
BOC-3 Agent
Physical Address
600 DEMERS AVE FL 5, GRAND FORKS, ND, 58201
Contact
Phone: 7017571357
Email: [email protected]
Authority & Insurance
Operating authority, insurance filings, and BOC-3 status
Common Carrier — Active
Active Authority
1
Revoked / Inactive
0
Authority Types
1
Insurance Policies
1 active
Latest: Dec 5, 2025
BOC-3 Filing
On file
Operating Authority
fmcsa-authhistApr 5, 2026
| Authority Type | Docket # | Status | Original Date | Final Date |
|---|---|---|---|---|
| Common Carrier | MC-1526727 | ACTIVE | Unknown | Feb 2, 2026 |
Active Insurance (1)
fmcsa-insurApr 5, 2026
| Insurer | Type | Policy # | Status | Effective | Cancel Date |
|---|---|---|---|---|---|
| WESTERN NATIONAL MUTUAL INSURANCE CO. | BIPD/Primary | 0001560574 | ON FILE | Dec 5, 2025 | Jan 30, 2026 |
Insurance History (5 canceled/expired)
fmcsa-inshist-allwithhistory
| Insurer | Type | Policy # | Status | Effective | Cancel Date |
|---|---|---|---|---|---|
| WESTERN NATIONAL MUTUAL INSURANCE CO. | BIPD/Primary | 0001560574 | NAME CHANGED | Dec 5, 2025 | Feb 17, 2026 |
| UNITED FINANCIAL CASUALTY COMPANY | BIPD/Primary | CA993872829 | REPLACED | Mar 17, 2025 | Dec 5, 2025 |
| UNITED FINANCIAL CASUALTY COMPANY | BIPD/Primary | CA993872829 | CANCELLED | Mar 17, 2025 | Dec 26, 2025 |
| WESTERN NATIONAL MUTUAL INSURANCE CO. | BIPD/Primary | 0001198632 | CANCELLED | Mar 1, 2023 | Apr 4, 2025 |
| WESTERN NATIONAL MUTUAL INSURANCE CO. | BIPD/Primary | 0001198632 | REPLACED | Mar 1, 2023 | Mar 17, 2025 |
Insurance Events Timeline
fmcsa-insur-hist
| Event | Insurer | Policy # | Type | Event Date | Cancel Date |
|---|---|---|---|---|---|
| TERM/CANCL | WESTERN NATIONAL MUTUAL INSURANCE CO. | 0001560574 | BIPD/Primary | Feb 17, 2026 | Feb 17, 2026 |
| TERM/REPL | WESTERN NATIONAL MUTUAL INSURANCE CO. | 0001560574 | BIPD/Primary | Jan 30, 2026 | Jan 30, 2026 |
| TERM/CANCL | UNITED FINANCIAL CASUALTY COMPANY | CA993872829 | BIPD/Primary | Dec 26, 2025 | Dec 26, 2025 |
| TERM/REPL | UNITED FINANCIAL CASUALTY COMPANY | CA993872829 | BIPD/Primary | Dec 5, 2025 | Dec 5, 2025 |
| TERM/CANCL | WESTERN NATIONAL MUTUAL INSURANCE CO. | 0001198632 | BIPD/Primary | Apr 4, 2025 | Apr 4, 2025 |
| TERM/REPL | WESTERN NATIONAL MUTUAL INSURANCE CO. | 0001198632 | BIPD/Primary | Mar 17, 2025 | Mar 17, 2025 |
Authority Action History (4 events)
fmcsa-authhist-blob
| Docket | Authority Type | Original Action | Served Date | Disposition | Decided Date |
|---|---|---|---|---|---|
| MC1526727 | COMMON | INVOLUNTARY REVOCATION | Jan 12, 2026 | DISCONTINUED REVOCATION | Feb 2, 2026 |
| MC1526727 | COMMON | INVOLUNTARY REVOCATION | Dec 1, 2025 | DISCONTINUED REVOCATION | Dec 9, 2025 |
| MC1526727 | COMMON | INVOLUNTARY REVOCATION | Mar 10, 2025 | DISCONTINUED REVOCATION | Mar 18, 2025 |
| MC1526727 | MOTOR PROPERTY COMMON CARRIER | GRANTED | Mar 31, 2023 | — | Unknown |
Safety & Inspections
SMS BASIC scores, inspection history, and out-of-service rates
SMS BASIC Scores
Driver Fitness
37%
Higher percentile = worse safety performance relative to peers. Scores at or above 75% trigger FMCSA alerts.
Inspections
21
Violations
41
11 OOS
Vehicle OOS %
28.6%
Above nat'l avg (23.4%)
Driver OOS %
9.5%
Above nat'l avg (6.7%)
Power Units (MCS-150)
33
Drivers (MCS-150)
56
Crash Records
0
Inspection Activity (24 months)
Monthly inspection counts with OOS months highlighted. Hover bars for details.
May
Jun
Jul
2
Aug
Sep
Oct
1
Nov
1
Dec
1
Jan
Feb
2
Mar
Apr
3
May
1
Jun
1
Jul
Aug
Sep
Oct
Nov
1
Dec
1
Jan
Feb
2
Mar
Apr
Clean monthMonth with OOSBased on latest 21 of 21 inspection records
Inspection Activity Map
6 states • 21 inspections
None Low Medium High🚛 Home base
Violation Summary (41 violations from 21 inspections)
fmcsa-inspection-file
| Code | Description | # Violations | # OOS | Severity Wt | BASIC |
|---|---|---|---|---|---|
| FMCSR:393.75A3-TAOL | Tires - All others leaking or inflation less than 50% of the maximum inflation pressure on tire not equipped with ATIS | 2 | 2 | — | Vehicle Maintenance |
| FMCSR:396.17C-PI | No proof of periodic inspection | 2 | 0 | 3 | Vehicle Maintenance |
| FMCSR:393.43D-B | Brake - relay emergency valve | 2 | 2 | 7 | Vehicle Maintenance |
| FMCSR:392.2 | Operating a CMV while ill or fatigued | 2 | 0 | 8 | Unsafe Driving |
| FMCSR:393.11A1-CSLRR | Lighting devices/reflectors | 1 | 0 | 3 | Vehicle Maintenance |
| FMCSR:393.100B-C | Cargo securement - aggregate working load | 1 | 1 | 6 | Vehicle Maintenance |
| FMCSR:393.43DBMA | Brake - relay emergency valve | 1 | 1 | 7 | Vehicle Maintenance |
| FMCSR:392.9A2-C | Cargo - Vehicle components or dunnage not secured | 1 | 1 | — | Unsafe Driving |
| FMCSR:391.11B5-LNCDLNVL | License - Operate a CMV without a valid operators license issued by one State or jurisdiction | 1 | 1 | — | Driver Fitness |
| FMCSR:392.2-SLLEWA3 | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2-SLLEWG3 | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:390.21TB1-MC | 390.21TB1-MC | 1 | 0 | — | General/Admin |
| FMCSR:392.2-SLLS2 | Speeding 6-10 mph over limit | 1 | 0 | 5 | Unsafe Driving |
| FMCSR:392.2-SLLSR | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:392.16-D | Failing to use seat belt (49 CFR) | 1 | 0 | 3 | Unsafe Driving |
| FMCSR:392.2-SLLTCD | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:393.95A1 | Emergency Equipment - Fire Extinguishers - no fire extinguisher present or not properly rated. | 1 | 0 | — | Vehicle Maintenance |
| FMCSR:393.60D | Glazing/window obstructions | 1 | 0 | 4 | Vehicle Maintenance |
| FMCSR:393.41-BNPB | Brake - Inoperative or missing parking brake on power unit | 1 | 1 | — | Vehicle Maintenance |
| FMCSR:393.40A-B | Inadequate brakes | 1 | 0 | 8 | Vehicle Maintenance |
| FMCSR:391.11B5-LNCDLNVE | License - Endorsement - Operate a CMV without proper endorsement or in violation of restriction. NOTE: Other than a 391.41 violation. | 1 | 1 | — | Driver Fitness |
| FMCSR:392.2-SLLIRP | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2-SLLIFTA | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:393.55C1-B | Coupling device/towing methods defective | 1 | 0 | 8 | Vehicle Maintenance |
| FMCSR:392.2-SLLED | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:393.9A-LSLIWR | Inoperable required lamps | 1 | 1 | 3 | Vehicle Maintenance |
| FMCSR:392.2-SLL | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:393.55C2-B | Coupling device/towing methods defective | 1 | 0 | 8 | Vehicle Maintenance |
| FMCSR:395.8A | Failing to keep RODS | 1 | 0 | 7 | Hours Of Service |
| FMCSR:393.55E-B | Coupling device/towing methods defective | 1 | 0 | 8 | Vehicle Maintenance |
| FMCSR:393.55D2-B | Coupling device/towing methods defective | 1 | 0 | 8 | Vehicle Maintenance |
| FMCSR:393.55C1 | Coupling device/towing methods defective | 1 | 0 | 8 | Vehicle Maintenance |
| FMCSR:393.75C-TAOTD-LT2/32 | Tire tread depth insufficient (other axles) | 1 | 0 | 5 | Vehicle Maintenance |
| FMCSR:393.9A-LTSIR | Inoperable required lamps | 1 | 0 | 3 | Vehicle Maintenance |
| FMCSR:393.95(a) | Emergency equipment - fire extinguisher missing/defective | 1 | 0 | 5 | Vehicle Maintenance |
| FMCSR:396.17(c) | No proof of periodic inspection | 1 | 0 | 3 | Vehicle Maintenance |
| FMCSR:390.21T(b) | 390.21T(b) | 1 | 0 | — | General/Admin |
Peer Context
This carrier vs national averages. Lower is better for all metrics.
Vehicle OOS Rate
28.6%vs nat'l 23.4%
+5.2 pts above avg
Driver OOS Rate
9.5%vs nat'l 6.7%
+2.8 pts above avg
Violations / Inspection
1.95vs nat'l 1.80
+0.15 above avg
National averages: vehicle OOS 23.4%, driver OOS 6.7%, violations per inspection ~1.8. Based on FMCSA MCSAP program data.
Inspection History (21 inspections)
fmcsa-inspectionsApr 5, 2026
Inspection analytics
Monthly cadence, frequent stations, and violation mix
Inspections per month (24 mo)
16 total · 37.5% OOS
2024-082026-03
InspectionsOOS
Most frequent inspection stations
Violations by BASIC category
Compliance Timeline
7 events merged from authority, insurance, enforcement, OOS, crash, MCS-150, and safety rating records
Feb 17, 2026
InsuranceInsurance term/cancl
WESTERN NATIONAL MUTUAL INSURANCE CO. • BIPD/Primary
Jan 30, 2026
InsuranceInsurance term/repl
WESTERN NATIONAL MUTUAL INSURANCE CO. • BIPD/Primary
Dec 26, 2025
InsuranceInsurance term/cancl
UNITED FINANCIAL CASUALTY COMPANY • BIPD/Primary
Dec 5, 2025
InsuranceInsurance term/repl
UNITED FINANCIAL CASUALTY COMPANY • BIPD/Primary
Apr 4, 2025
InsuranceInsurance term/cancl
WESTERN NATIONAL MUTUAL INSURANCE CO. • BIPD/Primary
Mar 17, 2025
InsuranceInsurance term/repl
WESTERN NATIONAL MUTUAL INSURANCE CO. • BIPD/Primary
Related Records
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StateAll entities in North Dakota
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CityEntities in GRAND FORKS, ND
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AuthorityMC-1526727 Certificate
Common Carrier — Download free PDF
Crashes0 crash records
FMCSA Crash File
Inspections21 inspection records
Full inspection history
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BOC-3 AgentTRUCK PROCESS AGENTS OF AMERICA, INC
Process agent on file
InsurerWESTERN NATIONAL MUTUAL INSURANCE CO.
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Refresh dataLast updated: Apr 5, 2026