Complaint 681728

Complaint Summary

SERVICE BRAKES, HYDRAULIC

Owner Narrative

BRAKES OF A WINNEBAGO BRAVE 2003 BOUGHT BRAND NEW, WERE SMELLING IN 2006. HAD THEM CHECKED AT A WORKHORSE DEALER AND WAS TOLD THE BRAKES WERE FINE. WENT ON A TRIP AND AFTER 5 MILES, THE BRAKES SMELLED AWFUL AND DIDN'T WORK. LIMPED TO A REPAID PLACE WINNEBAGO SALES RECOMMENDED BECAUSE THERE WAS NO WORKHORSE WITHIN 50 MILES & COULDN'T DRIVE WITHOUT BRAKES, THE MILEAGE IS 29,114. THE FRONT BRAKES CALIPERS FROZE AND OVERHEATED AND BURNED UP THE BRAKES, GOT THE BACK BRAKES CHECKED AND HAD THE SAME PROBLEM. SPOKE TO WORKHORSE AND WAS TOLD THEY DON'T MAKE THINGS AS GOOD AS BEFORE. THE MAN SAID IT WAS OUT OF WARRANTY AND NOTHING HE COULD DO, ALSO THE DASH AIR COMPRESSOR WENT BAD AFTER WE HAD THE A/C FIXED TWO OTHER TIMES. I SPOKE TO WINNEBAGO AND THEY POINTED TO WORKHORSE AND WORKHORSE POINTED TO WINNEBAGO. NOW WE ARE STUCK WITH ALL THESE BILLS AND I AM SO AFRAID TO GO ANYWHERE IN THIS MOTORHOME WHICH COST $114,000 NEW. I FOUND A LOT OF PROBLEMS LIKE THIS ONLINE WITH WORKHORSE. I HAVE A EXPENSIVE DUD NOW AND WANT MY REPAIR MONEY BACK AND ASSURANCE THAT THIS WON'T HAPPEN OVER AND OVER. IF I HAD MADE IT TO THE INTERSTATE WITH NO BRAKES, I WOULD HAVE HAD A HORRIBLE ACCIDENT. I SEE THAT NHTSA IS INVESTIGATION (PE07032) IS INVESTIGATING WORKHORSE CUSTOM CHASIS SERVICE BRAKES, HYDRAULIC, IS THERE ANY RECALL ON THIS? I HAVE OWNED MOTORHOMES SINCE 1976 AND NEVER HAD THIS PROBLEM. ROBERT WILLIAMS. *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.