Complaint 253952

Complaint Summary

SEATS

Owner Narrative

ALL FOUR DOORS AND DRIVER SEAT RATTLE CONSTANTLY. AFTER NUMEROUS VISITS TO THE DEALER, THE BMW AREA REP FINALLY ORDERED THAT TAPE BE PLACED AROUND THE DOORS. THIS TOOK 4 YEARS TO ACHIEVE AND CURED THE DOOR RATTLES FOR ONE DAY, UPON WHICH THEY RETURNED. BY THE TIME THE AREA REP RETURNED, THE CAR WAS OUT OF WARRANTY. I HAD TO MOVE AWAY FOR A JOB CHANGE. THE NEXT STEP WOULD HAVE BEEN TO REPLACE RUBBER DOOR SEALS. THE DEALER ALSO DAMAGED THE DRIVER SEAT, CAUSING IT TO RATTLE AND SQUEAK, THE FIRST VISIT TO REPAIR THE DOOR PROBLEM. NEITHER THE DOOR OR SEAT RATTLES HAVE BEEN FIXED TO THIS DAY.*AK

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.