Complaint 2225578

Complaint Summary

ENGINE AND ENGINE COOLING

Owner Narrative

The contact owned a 2015 Kia Optima. The contact stated that while driving to the residence, the vehicle caught on fire. The contact stated that while at a traffic light, the vehicle suddenly shut off. After exiting the vehicle, the hood was opened, and there was smoke coming from the engine compartment. The contact called an independent mechanic and, within two minutes, became aware of the fire. The contact called 911 for the Emergency Services. The Fire Department arrived and extinguished the fire. There was no injury sustained. There were no warning lights illuminated. The vehicle was previously taken to an unknown local dealer, where it was diagnosed that the engine was leaking with a blown head gasket. The engine was replaced. The vehicle was towed from the scene and was deemed a total loss by the insurance company. The manufacturer was contacted and opened a case. The failure mileage was approximately 212,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.