Complaint 2129613

Complaint Summary

ENGINE

Owner Narrative

The engine stalls abruptly while driving. At the time of this writing, it has luckily stopped when the car was at lower speeds like taking a turn, in a school pickup line, idling at the traffic light. The dashboard does not flash any warning lights and the engine just shuts off abruptly. We then switch the transmission back into parking, switch the A/C off and then start the car by turning the key as usual - it starts very fine and in the first go. This has been happening since last 2 months, upon servicing the car last month the service center noted that lower A/C freon levels were causing massive strain on the A/C compressor forwarding an excessive load to the engine causing stalling to occur. However, even after restoring the freon levels the engine stalling issue still persist. A second round of extensive day-long diagnostics run by the same service station this month did not reveal any problem or root causes and we were left with no resolution. This creates a critical safety hazard for our family and general public.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.