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Complaint 2035292

2013 CHRYSLER 200 • SEATS • incident Oct 11, 2024

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2035292
Make
CHRYSLER
Model
200
Model Year
2013
Component
SEATS
Incident Date
Oct 11, 2024
Date Received
Oct 24, 2024
Data As Of
Sep 1, 2026

Complaint Summary

SEATS

Owner Narrative

While driving, the safety mechanism on my driver's seat headrest malfunctioned and launched forward. I was distracted for a minute after while I tried to figure out what just happened. At first I thought someone rear ended me until I saw there was no one behind me. I saw what happened to the headrest after I pulled into a gas station. I didn't take it to a mechanic because they would've wanted over $700 to replace it, which I can't afford. I replaced it myself with a headrest I bought on EBay. I still have the malfunctioned headrest because I'm not sure at this point what to do with it. There was no prior warning of any kind.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

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