Complaint 1858189

Complaint Summary

ENGINE

Owner Narrative

The contact owns a 2013 BMW X1. The contact stated that the vehicle was previously taken to an independent mechanic, who diagnosed that there was knocking in the engine and the timing chain needed to be replaced. The vehicle was then taken to the dealer, where it was diagnosed that the temperature gauge was faulty and needed to be replaced. No repairs were performed. The contact stated that after the vehicle was diagnosed by an independent mechanic and the dealer, the engine seized while driving, causing the vehicle to lose motive power. The vehicle was towed to the residence. The vehicle was not repaired. The manufacturer was made aware of the failure and declined the engine replacement. The failure mileage was approximately 120,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.