Complaint 1669533

Complaint Summary

ENGINE

Owner Narrative

IN LATE 2018 I WAS NOTIFIED BY SUBARU OF THE VALVE SPRING RECALL FOR MY 2013 BRZ. I CARRIED MY CAR IN ON MARCH 31ST 2020 TO HAVE THE RECALL DONE. I PICKED MY CAR UP ON APRIL 9TH 2020. ON APRIL 14TH 2020, AFTER EXITING THE HIGHWAY, MY ENGINE STALLED AT A RED LIGHT. IT RESTARTED ON THE FIRST TRY WITH CHECK ENGINE LIGHT AND TRACTION LIGHT ON. I DROVE THE CAR DIRECTLY BACK TO THE DEALER TO CHECK THAT EVERYTHING WAS DONE CORRECTLY. THE DIAGNOSIS WAS FAULT P0017 AND THROTTLE BODY CARBON UP. THE TECHNICIAN PERFORMED AN ECM UPDATE AND CLEANED THE THROTTLE BODY AND RETURNED THE CAR TO ME. NO CHARGES WERE INCURRED. ON MAY 12TH 2020 WHILE DRIVING, THE CHECK ENGINE LIGHT AND TRACTION LIGHT CAME ON ONCE AGAIN. I AGAIN BROUGHT THE CAR BACK INTO THE DEALER TO BE CHECKED OUT. THE DIAGNOSIS WAS FAULT P0171 SYSTEM TOO LEAN. CHECKED FOR LEAKS AND FOUND NONE. THE MASS AIR FLOW SENSOR WAS CLEANED AND THE CAR RETURNED TO ME. NO CHARGES WERE INCURRED AS IT WAS ADMITTED THAT DEBRIS COULD HAVE GOTTEN IN THE SENSOR WHILE THE ENGINE WAS OPEN PERFORMING THE RECALL. ON JUNE 4TH 2020 , AFTER EXITING THE HIGHWAY, THE ENGINE STALLED AGAIN. THIS TIME 5 TRIES TO RESTART THE ENGINE WERE TO NO AVAIL. ON THE 6TH TRY THE ENGINE FINALLY RESTARTED WITH NO WARNING LIGHTS ON. I DROVE THE CAR BACK TO THE DEALER. MY CAR WAS KEPT FOR 1 WEEK AND THE DIAGNOSIS WAS A BAD MASS AIR FLOW SENSOR. I WAS CHARGED $651.44 TO REPLACE THE SENSOR. MY CAR WAS RETURNED TO ME ON JUNE 12TH 2020. ON JUNE 13TH 2020 THE CHECK ENGINE LIGHT AND TRACTION LIGHT WAS BACK ON. WHEN I CARRIED MY CAR IN ON MARCH 31ST 2020, THERE WERE NO PRIOR ISSUES WITH THE ENGINE OR ANY OTHER COMPONENT ON THE VEHICLE. THE CAR DROVE AND FUNCTIONED PERFECTLY FINE. THERE HAVE MANY COMPLAINTS ABOUT THE BRZ RECALL MAKING ENGINES. I BELIEVE I'VE FELL VICTIM TO THIS. PLEASE INVESTIGATE THE SUBARU/TOYOTA VALVE SPRING RECALL FOR 2013 BRZ AND FRS. *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.