Complaint 1640242

Complaint Summary

ENGINE

Owner Narrative

IN MARCH 2019, I HAD MY BRZ BROUGHT TO A SUBARU DEALER FOR A VALVE SPRING RECALL. IT TOOK THE DEALERSHIP THREE TIMES BEFORE THEY GOT IT RIGHT, AND 5000 MILES LATER, MY ENGINE IS BLOWN UP. I'VE READ ON SEVERAL WEBSITES THAT THIS HAS BEEN HAPPENING TO MANY OTHER BRZ AND TOYOTA FRS OWNERS/CARS. I HAD 47,000 MILES ON THIS VEHICLE WITH NO PROBLEMS WHATSOEVER BEFORE I BROUGHT IT IN FOR THE RECALL. NOW I HAVE A BROKEN/BLOWN OR REPAIRABLE ENGINE ON MY HANDS. I WAS DRIVING HOME ONE NIGHT ON THE FREEWAY, WHEN I HEAR THIS HORRIBLE KNOCKING NOISE AND MY CAR LOST POWER AND THEN SHUT DOWN. I HAD TO PULL OVER TO THE SIDE OF THE ROAD AND CALL AAA FOR A TOW. THE DEALERSHIP IS TELLING ME IT WILL COST OVER $8000 TO REPLACE. THIS IS UNACCEPTABLE! SO I AM FILING A COMPLAINT.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.