Complaint 1042648

Complaint Summary

ENGINE

Owner Narrative

THE INTAKE VALVE IN THE FIRST CYLINDER HAS TO BE REPLACED AT THE COST OF APPROXIMATELY $2500. THIS IS A KNOWN ISSUE FOR ALL SAABS (2009-2011). THERE IS A TECHNICAL BULLETIN RELEASED FOR HOW TO FIX THIS PROBLEM. IT IS OBVIOUS THAT VEHICLE WORKMANSHIP IS THE PROBLEM AND THE COST OF REPAIR IS BEING PASSED ON TO THE CONSUMER. AFTER PURCHASING THE VEHICLE IN GOOD FAITH WITH THE EXPECTATION THAT I AM PURCHASING A QUALITY VEHICLE FROM GM, I AM DISAPPOINTED THAT THIS KNOWN ISSUE IS A PROBLEM WITH ALL SAABS MANUFACTURED BY GM. THE 2009-2011 SAABS ALL HAVE THE SAME ISSUE. THIS IS A MANUFACTURER PROBLEM. I WANT TO VOICE A COMPLAINT ABOUT THE QUALITY OF THE WORKMANSHIP PRODUCED BY GM. AFTER THE TAX DOLLAR BAILOUT, COSTUMERS SHOULD BE ABLE TO EXPECT, AT THE VERY LEAST, A QUALITY PRODUCT. *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.