CARMAX AUTO SUPERSTORES INC
USDOT 731233 • DBA: CARMAX • 12800 TUCKAHOE CREEK PARKWAY, RICHMOND, VA, 23238
Overview
Company profile from FMCSA Census File
Risk Signals1 flagged
Signals are auto-detected from FMCSA public records. This is not a regulatory determination.
Authority & Insurance
Operating authority, insurance filings, and BOC-3 status
Operating Authority
| Authority Type | Docket # | Status | Original Date | Final Date |
|---|---|---|---|---|
| Freight Forwarder | FF-039826 | ACTIVE | Unknown | Unknown |
| Common Carrier | MC-1011460 | ACTIVE | Unknown | Unknown |
| Contract Carrier | MC-1011460 | ACTIVE | Unknown | Unknown |
Active Insurance (3)
| Insurer | Type | Policy # | Status | Effective | Cancel Date |
|---|---|---|---|---|---|
| UNDERWRITERS AT LLOYDS LONDON | CARGO | 1084ZFTLDCH000047-01 | ON FILE | Mar 1, 2025 | Jan 1, 2026 |
| LIBERTY MUTUAL INSURANCE CO. | SURETY | 019073923 | ON FILE | Aug 7, 2020 | Oct 17, 2020 |
| TRAVELERS PROPERTY CASUALTY CO. OF AMERICA | BIPD/Primary | 6E003525 | ON FILE | Feb 19, 2019 | Apr 2, 2019 |
Insurance History (6 canceled/expired)
| Insurer | Type | Policy # | Status | Effective | Cancel Date |
|---|---|---|---|---|---|
| UNDERWRITERS AT LLOYDS LONDON | CARGO | 1084ZFTLDCH000047-00 | CANCELLED | Mar 1, 2024 | Mar 3, 2025 |
| UNDERWRITERS AT LLOYDS LONDON | CARGO | 1084ZFT10900823AA | CANCELLED | Mar 1, 2023 | Mar 1, 2024 |
| LIBERTY MUTUAL INSURANCE CO. | CARGO | 01907393 | CANCELLED | Aug 19, 2020 | Oct 17, 2020 |
| UNDERWRITERS AT LLOYDS LONDON | CARGO | 1084ZFT1090079AA | CANCELLED | Feb 22, 2019 | Feb 22, 2020 |
| TRAVELERS PROPERTY CASUALTY CO. OF AMERICA | BIPD/Primary | 6E003525 | REPLACED | Dec 6, 2018 | Dec 6, 2018 |
| TRAVELERS PROPERTY CASUALTY CO. OF AMERICA | BIPD/Primary | 6E003525 | REPLACED | Dec 6, 2018 | Feb 19, 2019 |
Insurance Events Timeline
| Event | Insurer | Policy # | Type | Event Date | Cancel Date |
|---|---|---|---|---|---|
| TERM/REPL | UNDERWRITERS AT LLOYDS LONDON | 1084ZFTLDCH000047-01 | CARGO | Jan 1, 2026 | Jan 1, 2026 |
| CANCEL | UNDERWRITERS AT LLOYDS LONDON | 1084ZFTLDCH000047-00 | CARGO | Mar 3, 2025 | Mar 3, 2025 |
| CANCEL | UNDERWRITERS AT LLOYDS LONDON | 1084ZFT10900823AA | CARGO | Mar 1, 2024 | Mar 1, 2024 |
| CANCEL | LIBERTY MUTUAL INSURANCE CO. | 01907393 | CARGO | Oct 17, 2020 | Oct 17, 2020 |
| CANCEL | LIBERTY MUTUAL INSURANCE CO. | 019073923 | SURETY | Oct 17, 2020 | Oct 17, 2020 |
| CANCEL | UNDERWRITERS AT LLOYDS LONDON | 1084ZFT1090079AA | CARGO | Feb 22, 2020 | Feb 22, 2020 |
| TERM/REPL | TRAVELERS PROPERTY CASUALTY CO. OF AMERICA | 6E003525 | BIPD/Primary | Apr 2, 2019 | Apr 2, 2019 |
| TERM/REPL | TRAVELERS PROPERTY CASUALTY CO. OF AMERICA | 6E003525 | BIPD/Primary | Feb 19, 2019 | Feb 19, 2019 |
| TERM/REPL | TRAVELERS PROPERTY CASUALTY CO. OF AMERICA | 6E003525 | BIPD/Primary | Dec 6, 2018 | Dec 6, 2018 |
Authority Action History (3 events)
| Docket | Authority Type | Original Action | Served Date | Disposition | Decided Date |
|---|---|---|---|---|---|
| FF039826 | PROPERTY FREIGHT FORWARDER | GRANTED | Sep 23, 2020 | — | Unknown |
| MC1011460 | MOTOR PROPERTY COMMON CARRIER | GRANTED | Feb 8, 2019 | — | Unknown |
| MC1011460 | MOTOR PROPERTY CONTRACT CARRIER | GRANTED | Feb 8, 2019 | — | Unknown |
Safety & Inspections
SMS BASIC scores, inspection history, and out-of-service rates
SMS BASIC Measures
BASIC measure values (lower = better). Percentile rankings not available for this carrier. Data from SMS snapshot Apr 5, 2026.
Inspection Activity (24 months)
Monthly inspection counts with OOS months highlighted. Hover bars for details.
Inspection Activity Map
40 states • 618 inspections
Violation Summary (54 violations from latest 100 of 618 inspections)
| Code | Description | # Violations | # OOS | Severity Wt | BASIC |
|---|---|---|---|---|---|
| FMCSR:393.128B-CLWV | Cargo securement - roll-on/roll-off containers | 5 | 5 | 6 | Vehicle Maintenance |
| FMCSR:392.2-SLL | Operating a CMV while ill or fatigued | 5 | 0 | 8 | Unsafe Driving |
| FMCSR:393.9A-LHLI | Inoperable required lamps | 3 | 0 | 3 | Vehicle Maintenance |
| FMCSR:392.2-SLLSR | Operating a CMV while ill or fatigued | 3 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2-SLLLR | Operating a CMV while ill or fatigued | 2 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2-SLLS1 | Speeding 1-5 mph over limit | 2 | 0 | 3 | Unsafe Driving |
| FMCSR:393.75A3-TAOL | Tires - All others leaking or inflation less than 50% of the maximum inflation pressure on tire not equipped with ATIS | 2 | 2 | — | Vehicle Maintenance |
| FMCSR:392.2-SLLEWA1 | Operating a CMV while ill or fatigued | 2 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2-SLLED | Operating a CMV while ill or fatigued | 2 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2-SLLTCD | Operating a CMV while ill or fatigued | 2 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2-SLLS3 | Speeding 11-14 mph over limit | 2 | 0 | 7 | Unsafe Driving |
| FMCSR:393.9A-LSLIWR | Inoperable required lamps | 1 | 1 | 3 | Vehicle Maintenance |
| FMCSR:392.2-SLLS4 | Speeding 15+ mph over limit | 1 | 0 | 10 | Unsafe Driving |
| FMCSR:391.41APC | Medical (Certificate) - Operating a property-carrying vehicle without a valid medical certificate in possession or on file with the state drivers licensing agency | 1 | 1 | — | Driver Fitness |
| FMCSR:393.9A-LLPL | Inoperable required lamps | 1 | 0 | 3 | Vehicle Maintenance |
| FMCSR:393.11A1-LLPL | Lighting devices/reflectors | 1 | 0 | 3 | Vehicle Maintenance |
| FMCSR:392.2-SLLDL | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2-SLLSIV | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:393.9A-LTSI | Inoperable required lamps | 1 | 1 | 3 | Vehicle Maintenance |
| FMCSR:393.9A-LHWS | Inoperable required lamps | 1 | 0 | 3 | Vehicle Maintenance |
| FMCSR:393.104F3-C | Cargo securement - tiedown damaged | 1 | 0 | 6 | Vehicle Maintenance |
| FMCSR:393.25E-L | Lamps on rear of CMV obscured by load | 1 | 0 | 3 | Vehicle Maintenance |
| FMCSR:393.95A4-EEUS | Emergency Equipment - Fire Extinguishers - unsecured | 1 | 0 | — | Vehicle Maintenance |
| FMCSR:396.3A1-BOS | BRAKES OUT OF SERVICE: The number of defective brakes is equal to or greater than 20 percent of the service brakes on the vehicle or combination | 1 | 1 | — | Vehicle Maintenance |
| FMCSR:392.82DUMT | Texting while driving | 1 | 0 | 10 | Unsafe Driving |
| FMCSR:392.2-SLLUP | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:390.21TE2IV-D | 390.21TE2IV-D | 1 | 0 | — | General/Admin |
| FMCSR:392.2SLSNC | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:393.45B2-BHTD | Brake tubing/hoses inadequate | 1 | 1 | 7 | Vehicle Maintenance |
| FMCSR:392.2LC | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2-SLLILC | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:393.11A1-LCHL | Lighting devices/reflectors | 1 | 0 | 3 | Vehicle Maintenance |
| FMCSR:392.2-SLLFC | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:393.75A3 | Tire-flat and/or audible air leak | 1 | 1 | — | Vehicle Maintenance |
| FMCSR:391.41B10-MC | Medical (Certificate) - Operating a commercial vehicle without corrective lenses or hearing aid as indicated on the driver's medical certificate | 1 | 1 | — | Driver Fitness |
Peer Context
This carrier vs national averages. Lower is better for all metrics.
National averages: vehicle OOS 23.4%, driver OOS 6.7%, violations per inspection ~1.8. Based on FMCSA MCSAP program data.
Inspection History (618 inspections)
Showing 50 of 618
Inspection analytics
Monthly cadence, frequent stations, and violation mix
Inspections per month (24 mo)
Most frequent inspection stations
Violations by BASIC category
Recent Crashes
25 crash records from FMCSA Crash File
Crash History (25 records)
| Date | State | Severity | Fatalities | Injuries | City | Location | VIN | Carrier Name at Crash |
|---|---|---|---|---|---|---|---|---|
| Dec 22, 2025 | IL | TOW | 0 | 0 | Palos Twp | I-294 SOUTHBOUND | ...667794 | CARMAX AUTO SUPERSTORES INC |
| Dec 15, 2025 | IL | TOW | 0 | 0 | LYONS TWP | I-294 | ...514388 | CARMAX AUTO SUPERSTORES INC |
| Sep 27, 2025 | IL | INJURY | 0 | 1 | LYONS TWP | I-294 | ...NT5387 | CARMAX |
| Sep 26, 2025 | IL | TOW | 0 | 0 | ELMHURST | GRAND AVE | ...670496 | CARMAX |
| Feb 18, 2025 | FL | TOW | 0 | 0 | CORAL SPRINGS | SR-869 SB (SAWGRASS EXPRESSWAY) | ...NT5343 | CARMAX AUTO SUPERSTORES INC |
| Feb 13, 2025 | GA | TOW | 0 | 0 | ATLANTA | I 20 EXIT 51A B RP E | ...UE8993 | CARMAX AUTO SUPERSTORES INC |
| Feb 12, 2025 | NV | TOW | 0 | 0 | — | R1- IR11/CASINO CENTER SB OFF RAMP | ...NR5797 | CARMAX |
| Jan 14, 2025 | NC | TOW | 0 | 0 | RALEIGH | 540 | ...KR7222 | CARMAX |
| Dec 6, 2024 | PA | TOW | 0 | 0 | PHILADELPHIA CITY | INTERSTATE 0095 N | ...660352 | CARMAX AUTO SUPERSTORES INC |
| Nov 14, 2024 | FL | INJURY | 0 | 1 | DAYTONA BEACH | INTERSTATE 4 (EB) | ...KR7226 | CARMAX AUTO SUPERSTORES INC |
| Nov 11, 2024 | WI | INJURY | 0 | 2 | MILWAUKEE | N 107TH ST | ...NR5781 | CARMAX AUTO SUPERSTORES INC |
| Nov 6, 2024 | IN | FATAL | 1 | 2 | MERRILLVILLE | MISSISSIPPI ST | ...592604 | CARMAX AUTO SUPERSTORES INC |
| Oct 16, 2024 | TX | TOW | 0 | 0 | HOUSTON | 350 N SAM HOUSTON PKWY | ...235619 | CARMAX AUTO SUPERSTORES INC |
| Oct 12, 2024 | CO | TOW | 0 | 0 | COLORADO SPRINGS | N POWERS BLVD AT N UNION BLVD | ...NR5789 | CARMAX |
| Sep 24, 2024 | OR | TOW | 0 | 0 | SALEM | I-5 & PORTLAND RD EXIT | ...553397 | CARMAX AUTO SUPERSTORES INC |
| Sep 4, 2024 | CA | INJURY | 0 | 1 | RICHMOND | 37.897414/-122.311733 | ...NT5362 | CARMAX |
| Aug 9, 2024 | GA | INJURY | 0 | 1 | — | INTERSTATE 85 SB AT MM 44 | ...UE8993 | CARMAX |
| Aug 6, 2024 | GA | INJURY | 0 | 2 | — | I-285 S AT MM 16 | ...UE8998 | CARMAX AUTO SUPERSTORES INC |
| Jun 28, 2024 | IL | TOW | 0 | 0 | ELK GROVE | BUSSE RD | ...NR5781 | CARMAX |
| Jun 24, 2024 | LA | INJURY | 0 | 1 | RURAL | US-80 | ...404501 | CARMAX AUTO SUPERSTORES INC |
| May 22, 2024 | VA | INJURY | 0 | 5 | RICHMOND CITY | INTERSTATE 95 (SOUTH) | ...NT5378 | CARMAX AUTO SUPERSTORES INC |
| May 15, 2024 | PA | TOW | 0 | 0 | MANHEIM TOWNSHIP | ROUTE 0030 E | ...NT5390 | CARMAX |
| May 9, 2024 | CA | TOW | 0 | 0 | CORONA | 33.866221/-117.542291 | ...NT5370 | CARMAX AUTO SUPERSTORES INC |
| May 9, 2024 | CA | TOW | 0 | 0 | WILDOMAR | 33.622232/-117.268735 | ...841591 | CARMAX AUTO SUPERSTORES INC |
| Mar 29, 2024 | TX | TOW | 0 | 0 | TEMPLE | S 5100 NOT REPORTED | ...MK1649 | CARMAX AUTO SUPERSTORES INC |
Compliance Timeline
34 events merged from authority, insurance, enforcement, OOS, crash, MCS-150, and safety rating records
Showing most recent 25 of 34 events