CITIZENS TELECOM SERVICES COMPANY LLC
DBA: FRONTIER
CITIZENS TELECOM SERVICES COMPANY LLC is a mega-fleet, operating 2,937 power units and 2,405 drivers, based in Dallas, TX. Across 87 roadside inspections in the last 24 months, the fleet's 11.5% out-of-service rate sits below the 19.4% national average, with 4 reportable crashes. An active insurance filing is on record, and no operating authority record was located.
No hard blockers on file
Authority and insurance signals look clear in our data. Still verify live on FMCSA SAFER / L&I before tendering a load.
- OOS rate better than size peers
Plain-text risk summary (print / paste)
TruckCodex risk summary — CITIZENS TELECOM SERVICES COMPANY LLC (USDOT 3960415) Verdict: CLEAR TO REVIEW No hard blockers on file Authority and insurance signals look clear in our data. Still verify live on FMCSA SAFER / L&I before tendering a load. Authority / census status: Active Blockers: (none) Cautions: (none) On file: • OOS rate better than size peers Source: https://truckcodex.com/usdot/3960415/ As of: Sep 20, 2026 Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · filing & peer scorecard
TruckCodex filing & peer scorecard · A
Composite of 3/5 scored components (mean 100/100). Separate from booking triage on this page. Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
A
confidence 60% · 3/5 signals · expand
TruckCodex filing & peer scorecard · A
Composite of 3/5 scored components (mean 100/100). Separate from booking triage on this page. Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
Active census status with no OOS order or revoked authority on file.
Insurance/BIPD signal not resolved for this carrier.
NR reason: No active policies and no uninsured flag to score against.
Driver OOS 0% vs peer median 1.1% (better). Vehicle OOS 14.3% vs peer median 14.25% (neutral). n=183 same-size ACTIVE peers.
FMCSA has not assigned this carrier a formal safety rating. We do not invent one.
NR reason: No published FMCSA safety_rating.
No BMC-91 insurance-lapse watch classification on file for this USDOT.
TruckCodex filing & peer scorecard from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not a booking verdict and not legal advice. See methodology. Booking triage on this page: Clear to review.
No authority breakdown on file.
No active policies on file.
No BOC-3 filing on file.
Company profile
No active FMCSA cargo filing on file.
FMCSA L&I filing evidence — not a shipper certificate of insurance (COI). Cargo (BMC-34) is primarily an HHG / household-goods requirement; general freight carriers often have none.
No active broker surety bond or trust fund on file.
BMC-84 is a surety bond; BMC-85 is a trust-fund agreement. Required for property brokers / freight forwarders — not motor-carrier BIPD liability insurance.
Fleet details (MCS-150)
| Vehicle type | Owned | Term leased | Trip leased |
|---|---|---|---|
| Truck tractors | 50 | 228 | 0 |
| Trucks | 607 | 2,052 | 0 |
Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).
Accident reports (24 months)
All 7 crashes →| Last 6 months | 6–12 months | 12–24 months | Total | |
|---|---|---|---|---|
| Fatalities | 0 | 0 | 0 | 0 |
| Injuries | 0 | 0 | 2 | 2 |
| Tow-away | 0 | 1 | 3 | 4 |
| Crash reports | 0 | 1 | 3 | 4 |
Reportable crashes from FMCSA MCMIS for the trailing 24 months. Counts may differ slightly from SAFER due to reporting lag.
Inspections (24 months)
All 108 inspections →| Driver | Vehicle | Hazmat | |
|---|---|---|---|
| Inspections | 87 | 87 | 0 |
| OOS inspections | 2 | 8 | 0 |
| OOS percentage | 2.3% | 9.2% | — |
| National average | 6.7% | 23.4% | 4.4% |
Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).
Carrier analysis & narrative context Status notes, risk intelligence, and safety profiles
Carrier is unrated
FMCSA has not assigned this carrier a formal safety rating. Use the inspection history and BASIC scores below to assess on-road performance.
FRONTIER had 87 roadside inspections over the past 24 months with an out-of-service rate of 11.5%, which is below the national average of 19.4%. Their highest FMCSA BASIC percentile is vehicle_maint at 2.0. 4 reportable crashes occurred in the same 24-month window.
87 roadside inspections over the last 24 months, concentrated in WV (49) and CA (13).
11.5% out-of-service rate, below the 19.4% national average; led by Unsafe Driving (0.0% of violations); top code 392.2 (Violation of Local Laws) cited 6 times.
The fleet comprises 2,937 power units (mega-fleet) and 2,405 drivers; Ram, Dodge, and International are the most-inspected makes.
Risk Signals
Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service
Compared against 183 ACTIVE carriers operating 1,468–4,406 power units (±50% of this carrier's 2,937 unit fleet).
Inspection Analytics Monthly activity · BASIC mix · state map
Monthly Inspection Activity (32 months)
Violations by BASIC Category
Activity by State
| State | Inspections | OOS | OOS % | Last Inspection |
|---|---|---|---|---|
| West Virginia (WV) | 49 | 6 | 12.2% | Aug 24, 2026 |
| California (CA) | 13 | 2 | 15.4% | Jul 29, 2026 |
| New York (NY) | 5 | 0 | 0.0% | Jul 28, 2026 |
| Michigan (MI) | 5 | 0 | 0.0% | May 13, 2026 |
| Connecticut (CT) | 5 | 2 | 40.0% | Sep 8, 2026 |
| Nebraska (NE) | 4 | 0 | 0.0% | Aug 21, 2025 |
| Kentucky (KY) | 2 | 0 | 0.0% | Jan 23, 2026 |
| Pennsylvania (PA) | 2 | 0 | 0.0% | Jun 12, 2026 |
| Wisconsin (WI) | 2 | 0 | 0.0% | Feb 23, 2026 |
Vehicle Fleet Top makes and models observed in roadside inspections
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
| BASIC | Inspections | Serious | Measure | Percentile | Alert | As Of |
|---|---|---|---|---|---|---|
| Driver Fitness | 3 | — | 0.25 | 0 | — | Sep 14, 2026 |
| Controlled Substances / Alcohol | 0 | — | 0.00 | 0 | — | Sep 14, 2026 |
| Hours of Service | 0 | — | 0.00 | 0 | — | Sep 14, 2026 |
| Unsafe Driving | 14 | — | 0.08 | 0 | — | Sep 14, 2026 |
| Vehicle Maintenance | 12 | — | 2.06 | 2 | — | Sep 14, 2026 |
Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.
Recent Inspections (108 rows) View all 108 →
| Inspection # | Date ▼ | State | Level | Station | Vehicle | Violations | Top Codes | OOS |
|---|---|---|---|---|---|---|---|---|
| 88932705 | Sep 8, 2026 | CT | 3 | MILFORD |
INTERNATIONAL STRAIGHT TRUCK
|
1 | 392.16-D | No |
| 88793158 | Aug 24, 2026 | WV | 1 | HURRICANE WV |
RAM STRAIGHT TRUCK
Ticket: Dodge
|
0 | — | No |
| 88786223 | Aug 24, 2026 | WV | 1 | MINERAL WELLS WV |
GM STRAIGHT TRUCK
Ticket: Chevrolet
|
2 | 392.2-LCDLR, 392.2-SLLSIV | Yes |
| 88760241 | Aug 19, 2026 | WV | 3 | — |
RAM STRAIGHT TRUCK
Ticket: Dodge
|
3 | 391.41APC, 392.2-SLLS1, 392.2-SLLIRP | Yes |
| 88677992 | Aug 7, 2026 | WV | 1 | — |
GM STRAIGHT TRUCK
Ticket: Chevrolet
|
0 | — | No |
| 88612163 | Aug 5, 2026 | CT | 3 | WALLINGFORD |
INTERNATIONAL STRAIGHT TRUCK
|
0 | — | No |
| 88549498 | Jul 29, 2026 | CA | 1 | BISHOP SCALES |
CHEVROLET STRAIGHT TRUCK
|
1 | 393.75A3-TAOL | Yes |
| 88535684 | Jul 28, 2026 | NY | 2 | — |
INTERNATIONAL STRAIGHT TRUCK
|
0 | — | No |
| 88486740 | Jul 20, 2026 | WV | 2 | — |
FORD STRAIGHT TRUCK
|
3 | 393.43DBMA, 392.2-SLLSR | Yes |
| 88128501 | Jun 12, 2026 | PA | 3 | — |
RAM TRUCK TRACTOR
|
1 | 392.2-MCSR | No |
| 88125535 | Jun 10, 2026 | WV | 3 | — |
RAM STRAIGHT TRUCK
|
1 | 392.2-SLLS1 | No |
| 87910303 | May 19, 2026 | WV | 3 | — |
FORD STRAIGHT TRUCK
|
1 | 392.2-SLLCP | No |
| 87834870 | May 13, 2026 | MI | 3 | — |
RAM STRAIGHT TRUCK
Ticket: Dodge
|
1 | 392.2-SLLTL | No |
| 87698376 | Apr 27, 2026 | WV | 3 | MINERALWELLS WV |
FORD STRAIGHT TRUCK
|
0 | — | No |
| 87674024 | Apr 21, 2026 | MI | 3 | — |
CHEVROLET STRAIGHT TRUCK
|
1 | 2-SLLS2 | No |
| 87448302 | Mar 26, 2026 | WV | 3 | MINERALWELLS WV |
FORD STRAIGHT TRUCK
|
0 | — | No |
| 87381375 | Mar 23, 2026 | WV | 1 | BECKLEY WV |
RAM STRAIGHT TRUCK
Ticket: Dodge
|
0 | — | No |
| 87260183 | Mar 11, 2026 | WV | 2 | PADEN CITY WV |
INTERNATIONAL STRAIGHT TRUCK
|
0 | — | No |
| 87247148 | Mar 9, 2026 | WV | 1 | ROMNEY WV |
RAM STRAIGHT TRUCK
|
0 | — | No |
| 87226221 | Mar 5, 2026 | MI | 3 | mi-m-62-@-twin-lakes-rd |
RAM STRAIGHT TRUCK
|
1 | 392.2-SLLS4 | No |
| 87146636 | Feb 25, 2026 | WV | 2 | CHARLESTON WV |
RAM STRAIGHT TRUCK
Ticket: Dodge
|
0 | — | No |
| 87144723 | Feb 23, 2026 | WI | 2 | HANCOCK WI |
INTERNATIONAL STRAIGHT TRUCK
|
0 | — | No |
| 87131307 | Feb 23, 2026 | CA | 1 | GILROY IF |
RAM STRAIGHT TRUCK
|
1 | 393.75B-TFV | No |
| 87059704 | Feb 13, 2026 | WV | 3 | MOUNT HOPE WV |
RAM STRAIGHT TRUCK
Ticket: Dodge
|
1 | 396.17C-PI | No |
| 87072079 | Feb 11, 2026 | NY | 1 | STANLEY NY |
INTERNATIONAL STRAIGHT TRUCK
|
0 | — | No |
Recent Crashes (7 rows)
| Report # | Date ▼ | State | Fatalities | Injuries | Tow | Hazmat | Severity |
|---|---|---|---|---|---|---|---|
| MI0003761912 | Mar 6, 2026 | MI | 0 | 0 | Yes | No | Tow |
| MI0003611080 | Sep 19, 2025 | MI | 0 | 1 | Yes | No | Injury |
| MI0003577207 | Jul 15, 2025 | MI | 0 | 1 | Yes | No | Injury |
| SC0025243185 | Apr 23, 2025 | SC | 0 | 0 | Yes | No | Tow |
| MI0003276668 | Sep 4, 2024 | MI | 0 | 0 | Yes | No | Tow |
| CA0009731991 | Aug 22, 2024 | CA | 0 | 2 | Yes | No | Injury |
| CA0009591398 | Jun 30, 2023 | CA | 0 | 0 | Yes | No | Tow |
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for
Most-Inspected Stations
| Station | State | Inspections | OOS |
|---|---|---|---|
| HURRICANE WV | WV | 7 | 2 |
| CONEJO IF | CA | 5 | 0 |
| MINERALWELLS WV | WV | 5 | 1 |
| PRESTONSBURG | KY | 2 | 0 |
| BRAGG WV | WV | 2 | 0 |
| HUNTINGTON WV | WV | 2 | 0 |
| MOUNDSVILLE WV | WV | 2 | 0 |
| MOUNT HOPE WV | WV | 2 | 0 |
| PINEVILLE WV | WV | 2 | 0 |
| SUMMERSVILLE WV | WV | 2 | 1 |
Top Violation Codes Cited
| Code | Description | Category | Cited | OOS |
|---|---|---|---|---|
| 392.2 | Violation of Local Laws | Unsafe Driving | 6 | 0 |
| 392.16(a) | Failing to use seat belt (49 CFR) | Unsafe Driving | 2 | 0 |
| 391.41(a) | Operating a property-carrying vehicle without a valid medical certificate in possession or on file with the state drivers licensing agency. History of either failing to produce a medical certificate or having an expired medical certificate. | Driver Fitness | 1 | 0 |
| 391.41(a)(1) | 391.41(a)(1) | Driver Fitness | 1 | 0 |
| 392.82(a)(1) | Using a hand-held mobile telephone while operating a CMV | Unsafe Driving | 1 | 0 |
| 393.110(b) | Insufficient tiedowns to prevent forward movement for load not blocked by headerboard, bulkhead, or other cargo. | Vehicle Maintenance | 1 | 1 |
Related Records
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Field change history
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Stations in Texas
Where this carrier might be inspected
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108 inspections
Full roadside inspection history
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7 reportable crashes
FMCSA MCMIS crash log
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Fleet recall search
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FMCSA compliance filings guide
MCS-150, insurance, and authority filing requirements
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Roadside inspection rights
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