THE HALES COMPANY
USDOT 385306 • 8031 CLAYTON BLVD, CLAYTON, NC, 27520
Overview
Company profile from FMCSA Census File
Authority & Insurance
Operating authority, insurance filings, and BOC-3 status
Operating Authority
| Authority Type | Docket # | Status | Original Date | Final Date |
|---|---|---|---|---|
| Contract Carrier | MC-366031 | ACTIVE | Unknown | Mar 10, 2026 |
Active Insurance (2)
| Insurer | Type | Policy # | Status | Effective | Cancel Date |
|---|---|---|---|---|---|
| NORTHLAND INSURANCE COMPANY | BIPD/Primary | WN377467 | ON FILE | Aug 6, 2025 | Mar 9, 2026 |
| WESTPORT INSURANCE CORPORATION | CARGO | AUC950051 | ON FILE | Apr 1, 2001 | Mar 22, 2002 |
Insurance History (23 canceled/expired)
| Insurer | Type | Policy # | Status | Effective | Cancel Date |
|---|---|---|---|---|---|
| NORTHLAND INSURANCE COMPANY | BIPD/Primary | WN377467 | CANCELLED | Aug 6, 2025 | Mar 27, 2026 |
| NORTHLAND INSURANCE COMPANY | BIPD/Primary | WN373926 | CANCELLED | Jan 14, 2025 | Aug 22, 2025 |
| NORTHLAND INSURANCE COMPANY | BIPD/Primary | WN373926 | REPLACED | Jan 14, 2025 | Aug 6, 2025 |
| NORTHLAND INSURANCE COMPANY | BIPD/Primary | WN260273 | CANCELLED | Jul 5, 2019 | Jan 21, 2025 |
| NORTHLAND INSURANCE COMPANY | BIPD/Primary | WN260273 | REPLACED | Jul 5, 2019 | Jan 14, 2025 |
| NORTHLAND INSURANCE COMPANY | BIPD/Primary | WN166179 | CANCELLED | Apr 1, 2015 | Jul 5, 2019 |
| CONTINENTAL WESTERN INSURANCE CO. | BIPD/Primary | 4254062 BM | REPLACED | Apr 1, 2014 | Apr 1, 2015 |
| CONTINENTAL WESTERN INSURANCE CO. | BIPD/Primary | 4254062 BM | REPLACED | Apr 1, 2013 | Apr 1, 2014 |
| NORTHLAND INSURANCE COMPANY | BIPD/Primary | WN091370 | REPLACED | Aug 22, 2012 | Apr 1, 2013 |
| NORTHLAND INSURANCE COMPANY | BIPD/Primary | TN598103 | CANCELLED | Nov 26, 2008 | Aug 22, 2012 |
| NORTHLAND INSURANCE COMPANY | BIPD/Primary | TN422793 | CANCELLED | Apr 1, 2004 | Nov 26, 2008 |
| ATHENA ASSURANCE COMPANY | BIPD/Primary | AT05506351 | CANCELLED | Apr 1, 2003 | Apr 1, 2004 |
| NORTHLAND INSURANCE COMPANY | BIPD/Primary | TN351916 | CANCELLED | Mar 22, 2002 | Apr 29, 2003 |
| NORTHLAND INSURANCE COMPANY | BIPD/Primary | TN351916 | REPLACED | Mar 22, 2002 | Mar 22, 2002 |
| WESTPORT INSURANCE CORPORATION | BIPD/Primary | AT950098 | CANCELLED | Mar 22, 2001 | Mar 22, 2002 |
| WESTPORT INSURANCE CORPORATION | CARGO | AUC950002 | CANCELLED | Apr 1, 2000 | Apr 1, 2001 |
| WESTPORT INSURANCE CORPORATION | BIPD/Primary | AT950008 | CANCELLED | Apr 1, 2000 | Mar 22, 2001 |
| CREDIT GENERAL INSURANCE COMPANY | CARGO | PDC-0007262-00 | CANCELLED | Feb 16, 2000 | Mar 22, 2000 |
| CREDIT GENERAL INSURANCE COMPANY | BIPD/Primary | CA-0008861-00 | CANCELLED | Feb 16, 2000 | Mar 22, 2000 |
| CREDIT GENERAL INSURANCE COMPANY | BIPD/Primary | CA-0008861-00 | CANCELLED | Aug 4, 1999 | Mar 17, 2000 |
| CREDIT GENERAL INSURANCE COMPANY | CARGO | PDC-0007262-00 | CANCELLED | Aug 4, 1999 | Mar 17, 2000 |
| CREDIT GENERAL INSURANCE COMPANY | CARGO | PDC-0007262-00 | REPLACED | Aug 4, 1999 | Feb 16, 2000 |
| CREDIT GENERAL INSURANCE COMPANY | BIPD/Primary | CA-0008861-00 | REPLACED | Aug 4, 1999 | Feb 16, 2000 |
Insurance Events Timeline
| Event | Insurer | Policy # | Type | Event Date | Cancel Date |
|---|---|---|---|---|---|
| TERM/CANCL | NORTHLAND INSURANCE COMPANY | WN377467 | BIPD/Primary | Mar 27, 2026 | Mar 27, 2026 |
| TERM/REPL | NORTHLAND INSURANCE COMPANY | WN377467 | BIPD/Primary | Mar 9, 2026 | Mar 9, 2026 |
| TERM/CANCL | NORTHLAND INSURANCE COMPANY | WN373926 | BIPD/Primary | Aug 22, 2025 | Aug 22, 2025 |
| TERM/REPL | NORTHLAND INSURANCE COMPANY | WN373926 | BIPD/Primary | Aug 6, 2025 | Aug 6, 2025 |
| TERM/CANCL | NORTHLAND INSURANCE COMPANY | WN260273 | BIPD/Primary | Jan 21, 2025 | Jan 21, 2025 |
| TERM/REPL | NORTHLAND INSURANCE COMPANY | WN260273 | BIPD/Primary | Jan 14, 2025 | Jan 14, 2025 |
| CANCEL | NORTHLAND INSURANCE COMPANY | WN166179 | BIPD/Primary | Jul 5, 2019 | Jul 5, 2019 |
| TERM/REPL | CONTINENTAL WESTERN INSURANCE CO. | 4254062 BM | BIPD/Primary | Apr 1, 2015 | Apr 1, 2015 |
| TERM/REPL | CONTINENTAL WESTERN INSURANCE CO. | 4254062 BM | BIPD/Primary | Apr 1, 2014 | Apr 1, 2014 |
| TERM/REPL | NORTHLAND INSURANCE COMPANY | WN091370 | BIPD/Primary | Apr 1, 2013 | Apr 1, 2013 |
| CANCEL | NORTHLAND INSURANCE COMPANY | TN598103 | BIPD/Primary | Aug 22, 2012 | Aug 22, 2012 |
| CANCEL | NORTHLAND INSURANCE COMPANY | TN422793 | BIPD/Primary | Nov 26, 2008 | Nov 26, 2008 |
| CANCEL | ATHENA ASSURANCE COMPANY | AT05506351 | BIPD/Primary | Apr 1, 2004 | Apr 1, 2004 |
| CANCEL | NORTHLAND INSURANCE COMPANY | TN351916 | BIPD/Primary | Apr 29, 2003 | Apr 29, 2003 |
| TERM/REPL | NORTHLAND INSURANCE COMPANY | TN351916 | BIPD/Primary | Mar 22, 2002 | Mar 22, 2002 |
| CANCEL | WESTPORT INSURANCE CORPORATION | AUC950051 | CARGO | Mar 22, 2002 | Mar 22, 2002 |
| CANCEL | WESTPORT INSURANCE CORPORATION | AT950098 | BIPD/Primary | Mar 22, 2002 | Mar 22, 2002 |
| CANCEL | WESTPORT INSURANCE CORPORATION | AUC950002 | CARGO | Apr 1, 2001 | Apr 1, 2001 |
| CANCEL | WESTPORT INSURANCE CORPORATION | AT950008 | BIPD/Primary | Mar 22, 2001 | Mar 22, 2001 |
| CANCEL | CREDIT GENERAL INSURANCE COMPANY | PDC-0007262-00 | CARGO | Mar 22, 2000 | Mar 22, 2000 |
| CANCEL | CREDIT GENERAL INSURANCE COMPANY | CA-0008861-00 | BIPD/Primary | Mar 22, 2000 | Mar 22, 2000 |
| TERM/CANCL | CREDIT GENERAL INSURANCE COMPANY | PDC-0007262-00 | CARGO | Mar 17, 2000 | Mar 17, 2000 |
| TERM/CANCL | CREDIT GENERAL INSURANCE COMPANY | CA-0008861-00 | BIPD/Primary | Mar 17, 2000 | Mar 17, 2000 |
| TERM/REPL | CREDIT GENERAL INSURANCE COMPANY | CA-0008861-00 | BIPD/Primary | Feb 16, 2000 | Feb 16, 2000 |
| TERM/REPL | CREDIT GENERAL INSURANCE COMPANY | PDC-0007262-00 | CARGO | Feb 16, 2000 | Feb 16, 2000 |
Authority Action History (13 events)
| Docket | Authority Type | Original Action | Served Date | Disposition | Decided Date |
|---|---|---|---|---|---|
| MC366031 | CONTRACT | INVOLUNTARY REVOCATION | Mar 2, 2026 | DISCONTINUED REVOCATION | Mar 10, 2026 |
| MC366031 | CONTRACT | INVOLUNTARY REVOCATION | Jul 28, 2025 | DISCONTINUED REVOCATION | Aug 7, 2025 |
| MC366031 | CONTRACT | INVOLUNTARY REVOCATION | Dec 26, 2024 | DISCONTINUED REVOCATION | Jan 15, 2025 |
| MC366031 | CONTRACT | INVOLUNTARY REVOCATION | Sep 29, 2023 | DISCONTINUED REVOCATION | Nov 22, 2023 |
| MC366031 | CONTRACT | INVOLUNTARY REVOCATION | Jun 10, 2019 | DISCONTINUED REVOCATION | Jun 21, 2019 |
| MC366031 | CONTRACT | INVOLUNTARY REVOCATION | Aug 21, 2012 | DISCONTINUED REVOCATION | Aug 22, 2012 |
| MC366031 | CONTRACT | INVOLUNTARY REVOCATION | Jul 26, 2012 | DISCONTINUED REVOCATION | Aug 8, 2012 |
| MC366031 | CONTRACT | INVOLUNTARY REVOCATION | Nov 25, 2008 | DISCONTINUED REVOCATION | Nov 26, 2008 |
| MC366031 | CONTRACT | INVOLUNTARY REVOCATION | Oct 30, 2008 | DISCONTINUED REVOCATION | Oct 31, 2008 |
| MC366031 | CONTRACT | INVOLUNTARY REVOCATION | Mar 31, 2004 | DISCONTINUED REVOCATION | Apr 2, 2004 |
| MC366031 | CONTRACT | INVOLUNTARY REVOCATION | Apr 17, 2002 | DISCONTINUED REVOCATION | Apr 25, 2002 |
| MC366031 | CONTRACT | INVOLUNTARY REVOCATION | Apr 17, 2000 | DISCONTINUED REVOCATION | May 12, 2000 |
| MC366031 | MOTOR PROPERTY CONTRACT CARRIER | GRANTED | Sep 9, 1999 | — | Unknown |
Safety & Inspections
SMS BASIC scores, inspection history, and out-of-service rates
SMS BASIC Scores
Higher percentile = worse safety performance relative to peers. Scores at or above 75% trigger FMCSA alerts.
Inspection Activity (24 months)
Monthly inspection counts with OOS months highlighted. Hover bars for details.
Inspection Activity Map
4 states • 42 inspections
Violation Summary (38 violations from 42 inspections)
| Code | Description | # Violations | # OOS | Severity Wt | BASIC |
|---|---|---|---|---|---|
| FMCSR:392.2 | Operating a CMV while ill or fatigued | 9 | 0 | 8 | Unsafe Driving |
| FMCSR:393.45(d) | Brake tubing/hoses inadequate | 2 | 0 | 7 | Vehicle Maintenance |
| FMCSR:392.2-SLLED | Operating a CMV while ill or fatigued | 2 | 0 | 8 | Unsafe Driving |
| FMCSR:393.110B3-C | Cargo securement - logs | 2 | 2 | 7 | Vehicle Maintenance |
| FMCSR:392.2-SLLEWA3 | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2FT | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:395.8A-ELD | Failing to keep RODS | 1 | 0 | 7 | Hours Of Service |
| FMCSR:395.22H4 | Driver failed to maintain supply of blank drivers records of duty status graph-grids | 1 | 0 | — | Hours Of Service |
| FMCSR:395.8K2 | Driver failing to retain previous 7 days records of duty status | 1 | 1 | — | Hours Of Service |
| FMCSR:395.3A3II | Driving beyond 8 hour driving limit since the end of the last on duty off duty or sleeper period of at least 30 minutes | 1 | 0 | — | Hours Of Service |
| FMCSR:392.2-SLLTL | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2-SLLS1 | Speeding 1-5 mph over limit | 1 | 0 | 3 | Unsafe Driving |
| FMCSR:393.45(b)(2) | Brake tubing/hoses inadequate | 1 | 0 | 7 | Vehicle Maintenance |
| FMCSR:395.22(h)(2) | Driver failing to maintain ELD instruction sheet | 1 | 0 | — | Hours Of Service |
| FMCSR:395.22(h)(4) | Driver failed to maintain supply of blank drivers records of duty status graph-grids | 1 | 0 | — | Hours Of Service |
| FMCSR:393.45D-B | Brake tubing/hoses inadequate | 1 | 0 | 7 | Vehicle Maintenance |
| FMCSR:395.8A1-HOSP | HOS (Property) - Failing to have a record of duty status using the method prescribed | 1 | 1 | — | Hours Of Service |
| FMCSR:376.11(d)(1) | 376.11(d)(1) | 1 | 0 | — | Unknown |
| FMCSR:390.21TB1-MC | 390.21TB1-MC | 1 | 0 | — | General/Admin |
| FMCSR:390.21TB2-DOT | 390.21TB2-DOT | 1 | 0 | — | General/Admin |
| FMCSR:392.2-SLLIFTA | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2-SLLIRP | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:393.9A-LLPL | Inoperable required lamps | 1 | 0 | 3 | Vehicle Maintenance |
| FMCSR:390.21T(b) | 390.21T(b) | 1 | 0 | — | General/Admin |
| FMCSR:392.16(a) | Failing to use seat belt (49 CFR) | 1 | 0 | 3 | Unsafe Driving |
| FMCSR:393.104(b) | Cargo securement - tiedown damaged | 1 | 0 | 6 | Vehicle Maintenance |
| FMCSR:393.110 | Cargo securement - logs | 1 | 1 | 7 | Vehicle Maintenance |
Peer Context
This carrier vs national averages. Lower is better for all metrics.
National averages: vehicle OOS 23.4%, driver OOS 6.7%, violations per inspection ~1.8. Based on FMCSA MCSAP program data.
Inspection History (42 inspections)
Inspection analytics
Monthly cadence, frequent stations, and violation mix
Inspections per month (24 mo)
Most frequent inspection stations
Violations by BASIC category
Recent Crashes
24 crash records from FMCSA Crash File
Crash History (24 records)
| Date | State | Severity | Fatalities | Injuries | City | Location | VIN | Carrier Name at Crash |
|---|---|---|---|---|---|---|---|---|
| Feb 10, 2026 | SC | INJURY | 0 | 1 | GREAT FALLS | GREAT FALLS HWY | ...440257 | THE HALES COMPANY |
| Aug 25, 2025 | SC | INJURY | 0 | 1 | SUMTER | 76 | ...248732 | THE HALES COMPANY |
| Aug 5, 2025 | SC | INJURY | 0 | 1 | CORONACA | SC 246 | ...378087 | THE HALES COMPANY |
| Aug 23, 2024 | MD | INJURY | 0 | 1 | — | CO 749 - CREEK RD | ...440256 | THE HALES COMPANY |
| Apr 7, 2022 | NC | TOW | 0 | 0 | CARY | 40 | ...378086 | THE HALES COMPANY |
| Feb 17, 2022 | VA | TOW | 0 | 0 | — | POCAHONTAS TRL | ...440258 | THE HALES COMPANY |
| Oct 20, 2020 | NC | TOW | 0 | 0 | — | — | — | — |
| Jun 1, 2020 | NC | INJURY | 0 | 1 | — | — | — | — |
| Oct 22, 2019 | NC | INJURY | 0 | 1 | — | — | — | — |
| Sep 13, 2019 | NC | TOW | 0 | 0 | — | — | — | — |
| Aug 9, 2019 | NC | TOW | 0 | 0 | — | — | — | — |
| Dec 5, 2016 | NC | TOW | 0 | 0 | — | — | — | — |
| Aug 26, 2015 | NC | TOW | 0 | 0 | — | — | — | — |
| Aug 12, 2013 | NC | TOW | 0 | 0 | — | — | — | — |
| May 15, 2013 | NC | TOW | 0 | 0 | — | — | — | — |
| Jun 8, 2012 | NC | TOW | 0 | 0 | — | — | — | — |
| Aug 30, 2011 | NC | INJURY | 0 | 1 | — | — | — | — |
| Feb 14, 2011 | NC | TOW | 0 | 0 | — | — | — | — |
| Nov 6, 2009 | AL | TOW | 0 | 0 | — | — | — | — |
| Apr 4, 2006 | NC | TOW | 0 | 0 | — | — | — | — |
| Jun 29, 2005 | VA | TOW | 0 | 0 | — | — | — | — |
| Oct 7, 2004 | NC | TOW | 0 | 0 | — | — | — | — |
| Jan 10, 2002 | NC | INJURY | 0 | 1 | — | — | — | — |
| Jul 14, 1997 | NC | INJURY | 0 | 1 | — | — | — | — |
Compliance Timeline
50 events merged from authority, insurance, enforcement, OOS, crash, MCS-150, and safety rating records
Showing most recent 25 of 50 events