TruckCodex

ZUM SERVICES INC

USDOT 3373523 Active PRIVATE PASSENGER, BUSINESS;AUTHORIZED FOR HIRE Satisfactory rated Company officer: RITU NARAYAN Company officer 2: LIZ SANCHEZ Passengers Other (PRE-PACKAGED FOOD) Based in SAN FRANCISCO, CA Insurance watch: HIGH
Brokers & shippers · booking check

Book with caution — review signals below

No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.

Caution
Policy effective · Sep 26, 2025
Review these
  • Insurance-lapse watch: HIGH Recent BMC-91 cancellation or instability without a clear replacement. Details →
On file
  • 1 active operating authority
  • Insurance on file · $2,000,000 ZSI INSURANCE CO RISK RETENTION GROUP INC · 91X Details →
  • BOC-3 process agent on file 1 HOUR PROCESS AGENTS LLC Details →
  • Satisfactory FMCSA safety rating
  • OOS rate better than size peers
Built for brokers and shippers deciding whether to tender. Always confirm on FMCSA SAFER and L&I before booking — TruckCodex mirrors public filings and can lag by up to a day.
Plain-text risk summary (print / paste) 
TruckCodex risk summary — ZUM SERVICES INC (USDOT 3373523)
Verdict: CAUTION
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.

Authority / census status: Active
Active BIPD limit: $2,000,000

Blockers:
  (none)

Cautions:
  • Insurance-lapse watch: HIGH — Recent BMC-91 cancellation or instability without a clear replacement.

On file:
  • 1 active operating authority
  • Insurance on file · $2,000,000 — ZSI INSURANCE CO RISK RETENTION GROUP INC · 91X
  • BOC-3 process agent on file — 1 HOUR PROCESS AGENTS LLC
  • Satisfactory FMCSA safety rating
  • OOS rate better than size peers

Source: https://truckcodex.com/usdot/3373523/
As of: Jul 29, 2026
Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · filing & peer scorecard

TruckCodex filing & peer scorecard · A

Composite of 5/5 scored components (mean 87/100). Separate from booking triage on this page. Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.

A confidence 100% · 5/5 signals · expand
Authority / census
Active · 100/100

Active census status with no OOS order or revoked authority on file.

Insurance / BIPD
BIPD active · 100/100

Active BIPD/Primary-like policy on file in our insurance history.

OOS vs peers
Safer than peers · 100/100

Driver OOS 0% vs peer median 1.2% (better). Vehicle OOS 4.3% vs peer median 14.2% (better). n=175 same-size ACTIVE peers.

FMCSA safety rating
Satisfactory · 100/100

Official FMCSA Satisfactory safety rating.

Insurance-watch tier
HIGH · 35/100

Insurance-lapse watch: HIGH.

TruckCodex filing & peer scorecard from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not a booking verdict and not legal advice. See methodology. Booking triage on this page: Caution.

Operating authority
Insurance

2 active liability filings

BOC-3 agent

1 HOUR PROCESS AGENTS LLC

Company profile

Company details
USDOT 3373523
In FMCSA records since Dec 23, 2019 (~6y)
MC / docket MC1545842
Company officer RITU NARAYAN
Company officer 2 LIZ SANCHEZ
Operation PRIVATE PASSENGER, BUSINESS;AUTHORIZED FOR HIRE
Cargo carried
Passengers, Other (PRE-PACKAGED FOOD)
Fleet size 2,959 units
Drivers 2,240
Annual mileage 18,346,986 mi
Contact & address
Phone: (855) 743-3986
Email: [email protected]
Physical
220 RANKIN ST
SAN FRANCISCO, CA 94124
Mailing
275 SHORELINE DRIVE STE 200
REDWOOD CITY, CA 94065
Registration & safety rating
USDOT 3373523
In FMCSA records since Dec 23, 2019 (~6y)
Operation PRIVATE PASSENGER, BUSINESS;AUTHORIZED FOR HIRE
Annual mileage (MCS-150) 18,346,986 mi
Safety Rating Satisfactory
vs. National Average
Vehicle OOS Rate 4.3% vs 23.4% -19.1 pts
Driver OOS Rate 0.0% vs 6.7% -6.7 pts
Violations per Inspection 0.15 vs 1.80 -1.65
Peer tier (mega-fleets (>1,000 power units)) median OOS rate: 14.6%
Active liability insurance
FMCSA cargo filing (BMC-34/83)

No active FMCSA cargo filing on file.

FMCSA L&I filing evidence — not a shipper certificate of insurance (COI). Cargo (BMC-34) is primarily an HHG / household-goods requirement; general freight carriers often have none.

Broker bond / trust (BMC-84/85)

No active broker surety bond or trust fund on file.

BMC-84 is a surety bond; BMC-85 is a trust-fund agreement. Required for property brokers / freight forwarders — not motor-carrier BIPD liability insurance.

Related filings

Fleet details (MCS-150)

Vehicle type Owned Term leased Trip leased
Trucks 0 20 0

Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).

Accident reports (24 months)

All 81 crashes →
Last 6 months 6–12 months 12–24 months Total
Fatalities 0 0 0 0
Injuries 2 18 21 41
Tow-away 3 14 24 41
Crash reports 4 18 28 50

Reportable crashes from FMCSA MCMIS for the trailing 24 months. Counts may differ slightly from SAFER due to reporting lag.

Inspections (24 months)

All 4,530 inspections →
Driver Vehicle Hazmat
Inspections 2,859 2,859 0
OOS inspections 0 117 0
OOS percentage 0% 4.09% —
National average 6.7% 23.4% 4.4%

Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).

Power Units
2,959
Drivers
2,240
Inspections
4,530
FMCSA roadside history on file
OOS Rate (peak)
4.3%
driver or vehicle, whichever higher
Crashes (24m)
50
81 all-time
Authorities
1
1 active
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles

ZUM SERVICES INC is a motor carrier based in SAN FRANCISCO, CA, registered with the FMCSA under USDOT 3373523. The carrier is currently active in FMCSA's records, with a safety rating of Satisfactory. MCS-150 self-reporting puts the fleet at 2,959 power units and 2,240 drivers, with 4,530 roadside inspections on file and a peak out-of-service rate of 4.3%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.

Carrier overview

ZUM SERVICES INC is a mega-fleet, operating 2,959 power units and 2,240 drivers, based in San Francisco, CA. Across 2,859 roadside inspections in the last 24 months, the fleet's 4.1% out-of-service rate sits below the 19.2% national average, with 50 reportable crashes. Recent BMC-91 insurance filing instability is flagged as HIGH on the insurance-lapse watch, and operating authority is active for common.

Inspection profile

2,859 roadside inspections over the last 24 months, concentrated in CA (2,596) and NE (124).

Violation profile

4.1% out-of-service rate, well below the 19.2% national average; led by Vehicle Maintenance (37.3% of violations); top code 392.2 (Violation of Local Laws) cited 102 times.

Fleet profile

The fleet comprises 2,959 power units (mega-fleet) and 2,240 drivers; Blub, Thms, and Chevrolet are the most-inspected makes.

Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service

Compared against 175 ACTIVE carriers operating 1,479–4,439 power units (±50% of this carrier's 2,959 unit fleet).

This carrier — Driver OOS
0%
Drivers placed out-of-service at roadside inspections
Peer median
1.2%
Median across 175 same-size peers
Verdict
Safer than peers
Delta -1.2 pts vs peer median (lower is safer)
This carrier — Vehicle OOS
4.3%
Vehicles placed out-of-service at roadside inspections
Peer median
14.2%
Median across 175 same-size peers
Verdict
Safer than peers
Delta -9.9 pts vs peer median (lower is safer)
Inspection Analytics Monthly activity · BASIC mix · state map

Monthly Inspection Activity (24 months)

2024-07 2026-07

Violations by BASIC Category

Federal BASIC buckets for every citation issued against this carrier over the past 24 months.
Vehicle Maintenance
311 violations
116 OOS · 37.3%
Unsafe Driving
102 violations
5 OOS · 4.9%
Hours of Service
3 violations
General/Admin
1 violation

Activity by State

States this carrier has been inspected in over the past 24 months.
State Inspections OOS OOS % Last Inspection
California (CA) 2,596 111 4.3% Jul 23, 2026
Nebraska (NE) 124 6 4.8% Jul 17, 2026
Maryland (MD) 64 0 0.0% Dec 10, 2025
Missouri (MO) 53 0 0.0% Jul 21, 2026
Washington (WA) 21 0 0.0% Oct 23, 2025
Pennsylvania (PA) 1 0 0.0% May 30, 2025
Vehicle Fleet Top makes and models observed in roadside inspections
Make Model Inspections
Blue Bird 2,048
Chevrolet 503
Thomas 474
Ford 327
Coll 165
International 154
Byd 151
Micro 84
Icrp 61
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
BASIC Inspections Serious Measure Percentile Alert As Of
Driver Fitness 1 — 0.05 0 — Jul 27, 2026
Controlled Substances / Alcohol 0 — 0.00 0 — Jul 27, 2026
Hours of Service 0 — 0.00 0 — Jul 27, 2026
Unsafe Driving 5 — 0.01 0 — Jul 27, 2026
Vehicle Maintenance 284 — 0.37 0 — Jul 27, 2026

Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.

Recent Inspections (4,530 rows) View all 4,530 →
Inspection # Date ▼ State Level Station Vehicle Violations Top Codes OOS
88516782 Jul 23, 2026 CA 5 —
RIDE SCHOOL BUS
Ticket: Byd
CA . · 4B9MEHA45T2038020
0 — No
88516781 Jul 23, 2026 CA 5 —
RIDE SCHOOL BUS
Ticket: Byd
CA . · 4B9MEHA49T2038022
0 — No
88516780 Jul 23, 2026 CA 5 —
RIDE SCHOOL BUS
Ticket: Byd
CA . · 4B9MEHA47T2038021
0 — No
88516779 Jul 23, 2026 CA 5 —
THOMAS BUILT SCHOOL BUS
CA 8YEW774 · 1T7Y84E20N1187855
0 — No
88516770 Jul 23, 2026 CA 5 —
RIDE SCHOOL BUS
Ticket: Byd
CA . · 4B9MEHA40T2038023
0 — No
88516769 Jul 23, 2026 CA 5 —
RIDE SCHOOL BUS
Ticket: Byd
CA . · 4B9MEHA44T2038025
0 — No
88516756 Jul 23, 2026 CA 5 —
RIDE SCHOOL BUS
Ticket: Byd
CA . · 4B9MEHA47T2038035
0 — No
88516611 Jul 23, 2026 CA 5 —
CHEVROLET SCHOOL BUS
Ticket: Thomas
CA 8XMJ625 · 1HA6GUBG4LN011612
0 — No
88516594 Jul 23, 2026 CA 5 —
RIDE SCHOOL BUS
Ticket: Byd
CA . · 4B9MEHA45T2038034
0 — No
88516593 Jul 23, 2026 CA 5 —
RIDE SCHOOL BUS
Ticket: Byd
CA . · 4B9MEHA48T2038030
0 — No
88491986 Jul 22, 2026 CA 5 —
FORD SCHOOL BUS
Ticket: Micro
CA NO PLATE · 1FDFE4FN0VDD05273
2 392.2-SLLEQP No
88491954 Jul 22, 2026 CA 5 —
FORD SCHOOL BUS
Ticket: Micro
CA NO PLATE · 1FDFE4FN1VDD05251
2 392.2-SLLEQP No
88491904 Jul 22, 2026 CA 5 —
FORD SCHOOL BUS
Ticket: Micro
CA NO PLATE · 1FDFE4FN1VDD05167
2 392.2-SLLEQP No
88491903 Jul 22, 2026 CA 5 —
FORD SCHOOL BUS
Ticket: Micro
CA NO PLATE · 1FDFE4FN0VDD05239
2 392.2-SLLEQP No
88487978 Jul 22, 2026 CA 5 —
FORD SCHOOL BUS
Ticket: Micro
CA NONE · 1FDFE4FN5VDD05186
2 392.2-SLLEQP No
88487496 Jul 22, 2026 CA 5 —
FORD SCHOOL BUS
Ticket: Micro
CA NONE · 1FDFE4FN6VDD05147
1 392.2-SLLEQP No
88487029 Jul 22, 2026 CA 5 —
FORD SCHOOL BUS
Ticket: Micro
CA NO PLATE · 1FDFE4FNXVDD05216
1 392.2-SLLEQP No
88485535 Jul 22, 2026 CA 5 —
FORD SCHOOL BUS
Ticket: Micro
CA NONE · 1FDFE4FN4VDD05146
1 392.2-SLLEQP No
88485177 Jul 22, 2026 CA 5 —
FORD SCHOOL BUS
Ticket: Micro
CA NONE · 1FDFE4FN6VDD05262
1 392.2-SLLEQP No
88484315 Jul 22, 2026 CA 5 —
FORD SCHOOL BUS
Ticket: Micro
CA NO PLATE · 1FDFE4FN8VDD05280
1 392.2-SLLEQP No
88499309 Jul 21, 2026 MO 5 —
FORD BUS
MO 9C54B9 · 1FDFE4FNXRDD13838
0 — No
88499264 Jul 21, 2026 MO 5 —
CHEVROLET BUS
MO 9C54B6 · 1HA6GUB74PN014614
0 — No
88499094 Jul 21, 2026 MO 5 —
FORD BUS
MO 9C59B5 · 1FDFE4FN6RDD24464
0 — No
88499093 Jul 21, 2026 MO 5 —
FORD BUS
Ticket: Chevrolet
MO 9C58B7 · 1FDFE4FN5RDD13813
0 — No
88499091 Jul 21, 2026 MO 5 —
FORD BUS
MO 9C58B6 · 1FDFE4FN6RDD13786
0 — No
Recent Crashes (81 rows) View all 81 →
Report # Date ▼ State Fatalities Injuries Tow Hazmat Severity
MO0000117772 Mar 12, 2026 MO 0 1 No No Injury
MO0000117740 Mar 5, 2026 MO 0 1 Yes No Injury
CA5302600834 Feb 12, 2026 CA 0 0 Yes No Tow
MO0000117270 Feb 4, 2026 MO 0 0 Yes No Tow
CA3702600349 Jan 29, 2026 CA 0 1 No No Injury
MO0000117103 Jan 16, 2026 MO 0 2 No No Injury
NE0226001689 Jan 7, 2026 NE 0 1 Yes No Injury
CA3352600032 Jan 7, 2026 CA 0 1 No No Injury
CA0009899035 Dec 15, 2025 CA 0 1 Yes No Injury
MO0000116413 Dec 4, 2025 MO 0 3 Yes No Injury
MO0000116178 Nov 21, 2025 MO 0 4 Yes No Injury
CA3352502556 Nov 4, 2025 CA 0 0 Yes No Tow
MO0000115825 Oct 28, 2025 MO 0 2 Yes No Injury
VA0253040084 Oct 22, 2025 VA 0 0 Yes No Tow
MO0000115946 Oct 22, 2025 MO 0 0 Yes No Tow
CA0009879650 Oct 14, 2025 CA 0 0 Yes No Tow
MO0000115296 Sep 26, 2025 MO 0 1 No No Injury
NE0225036325 Sep 12, 2025 NE 0 0 Yes No Tow
WA000EG28108 Sep 10, 2025 WA 0 0 Yes No Tow
MO0000114832 Aug 26, 2025 MO 0 1 Yes No Injury
MO0000114775 Aug 21, 2025 MO 0 0 Yes No Tow
CA3600002725 Aug 8, 2025 CA 0 1 Yes No Injury
NE0225020052 Jun 3, 2025 NE 0 0 Yes No Tow
NE0225019749 May 30, 2025 NE 0 1 Yes No Injury
CA3352501214 May 19, 2025 CA 0 1 No No Injury
Authority Records (1 docket)
common
MC1545842
Active
—
View full authority record →
MC Certificate Documents (2 PDFs)

Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.

Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.

Date Docket Action Authority PDF
Feb 27, 2026 MC1545842-C CPL REVOCATION CPL →
May 24, 2023 MC1545842-C CPL REVOCATION CPL →
Insurance Coverage Timeline (17 rows)

Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.

Insurer Policy # Type Limit Effective Cancel Status
ZSI INSURANCE CO RISK RETENTION GROUP INC 1-10000-00-2025 91X $2,000,000 Sep 26, 2025 On file ACTIVE
GEMINI INSURANCE COMPANY GVE100317403 91X $3,000,000 Sep 26, 2025 On file ACTIVE
ACE AMERICAN INSURANCE COMPANY ISA H11429579 BIPD/Primary — Aug 26, 2025 Jul 26, 2025 REPLACED
ACE AMERICAN INSURANCE COMPANY ISA H11429579 BIPD/Primary — Jul 26, 2025 Sep 26, 2025 REPLACED
ACE AMERICAN INSURANCE COMPANY ISA H11429579 BIPD/Primary — Jul 26, 2025 Aug 26, 2025 REPLACED
GEMINI INSURANCE COMPANY GVE100317402 BIPD/Excess — Jul 26, 2024 Sep 26, 2025 REPLACED
GEMINI INSURANCE COMPANY GVE100317402 BIPD/Excess — Jul 26, 2024 Oct 25, 2025 CANCELLED
ACE AMERICAN INSURANCE COMPANY ISA H10819891 BIPD/Primary — Jul 9, 2024 Jul 26, 2025 REPLACED
GEMINI INSURANCE COMPANY GVE100317401 BIPD/Excess — Jul 26, 2023 Jul 26, 2024 REPLACED
GEMINI INSURANCE COMPANY GVE100317401 BIPD/Excess — Jul 26, 2023 Aug 5, 2024 CANCELLED
ACE AMERICAN INSURANCE COMPANY ISA H10710224 BIPD/Primary — Jul 26, 2023 Jul 9, 2024 REPLACED
GENERAL STAR INDEMNITY COMPANY IXG674936 BIPD/Excess — Jul 26, 2022 Jul 26, 2023 CANCELLED
ACE AMERICAN INSURANCE COMPANY ISAH10701442 BIPD/Primary — Jul 26, 2022 Jun 2, 2023 CANCELLED
ACE AMERICAN INSURANCE COMPANY ISAH10701442 BIPD/Primary — Jul 26, 2022 Jul 26, 2022 REPLACED
ACE AMERICAN INSURANCE COMPANY ISAH10701442 BIPD/Primary — Jul 26, 2022 Jul 26, 2023 REPLACED
ACE AMERICAN INSURANCE COMPANY ISAH10701442 BIPD/Primary — Jul 22, 2022 Jun 2, 2023 CANCELLED
ACE AMERICAN INSURANCE COMPANY ISAH10701442 BIPD/Primary — Jul 22, 2022 Jul 26, 2022 REPLACED
Compliance Timeline Merged authority / insurance / enforcement events
  1. Feb 27, 2026
    authority
    GRANTED — MOTOR PROPERTY COMMON CARRIER
    Details →
  2. Oct 25, 2025
    insurance
    TERM/CANCL — GEMINI INSURANCE COMPANY
  3. Sep 26, 2025
    insurance
    TERM/REPL — GEMINI INSURANCE COMPANY
  4. Sep 26, 2025
    insurance
    TERM/REPL — ACE AMERICAN INSURANCE COMPANY
  5. Aug 26, 2025
    insurance
    TERM/REPL — ACE AMERICAN INSURANCE COMPANY
  6. Jul 26, 2025
    insurance
    TERM/REPL — ACE AMERICAN INSURANCE COMPANY
  7. Jul 26, 2025
    insurance
    TERM/REPL — ACE AMERICAN INSURANCE COMPANY
  8. Aug 5, 2024
    insurance
    TERM/CANCL — GEMINI INSURANCE COMPANY
  9. Jul 30, 2024
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  10. Jul 26, 2024
    insurance
    TERM/REPL — GEMINI INSURANCE COMPANY
  11. Jul 9, 2024
    insurance
    TERM/REPL — ACE AMERICAN INSURANCE COMPANY
  12. Jul 26, 2023
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  13. Jul 26, 2023
    insurance
    TERM/REPL — ACE AMERICAN INSURANCE COMPANY
  14. Jul 26, 2023
    insurance
    CANCEL — GENERAL STAR INDEMNITY COMPANY
  15. Jun 2, 2023
    insurance
    TERM/CANCL — ACE AMERICAN INSURANCE COMPANY
  16. Jun 1, 2023
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  17. May 24, 2023
    authority
    GRANTED — MOTOR PASSENGER COMMON CARRIER
    Details →
  18. Jul 26, 2022
    insurance
    TERM/REPL — ACE AMERICAN INSURANCE COMPANY
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for

Most-Inspected Stations

Station State Inspections OOS
SAN FRANCISCO CA 889 4
17022 S FIGUEROA ST GARDENA CA 703 84
SAN BERNARDINO CA 698 0
11120 PEORIA ST CA 468 52
OAKLAND CA 234 0
PALM SPRINGS CA 151 0
GOLETA CA 132 0
841 SANTA FE ST SAN BERNARDINO CA 73 0
17022 S FIGUEROA STREET CA 37 4
JESSUP MD MD 34 0

Top Violation Codes Cited

Code Description Category Cited OOS
392.2 Violation of Local Laws Unsafe Driving 102 0
396.3(a)(1) Inspection, repair and maintenance of parts and accessories Vehicle Maintenance 77 2
393.9(a) Inoperable required lamps Vehicle Maintenance 38 2
393.83(c) Improper exhaust - Bus (Powered by gasoline) Vehicle Maintenance 34 30
393.201(d) Frame accessories improperly attached Vehicle Maintenance 12 0
393.45(d) Brake connections with leaks or constrictions Vehicle Maintenance 9 0
393.45(b)(2) Brake hose or tubing chafing and/or kinking Vehicle Maintenance 5 2
393.75(a)(3) Tire-flat and/or audible air leak Vehicle Maintenance 5 5
396.5(b) Oil and/or grease leak Vehicle Maintenance 4 2
393.11 No or defective lighting devices or reflective material as required Vehicle Maintenance 3 0
Related Records Cross-references to every adjacent page
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