ISLAND EXPRESS LLC
BEARCREEK, NC
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.
- Prior insurance gap · 1805 days Jan 4, 2002 → Dec 14, 2006
- Contract (Property) gap · 1984 days Inactive Jul 30, 2012 → reinstated Jan 4, 2018
- Contract (Property) gap · 1743 days Inactive Mar 12, 2002 → reinstated Dec 19, 2006
- OOS rate worse than size peers Driver and/or vehicle out-of-service rate is above the peer median.
Plain-text risk summary (print / paste)
TruckCodex risk summary — ISLAND EXPRESS LLC (USDOT 3065197) Verdict: CAUTION Book with caution — review signals below No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking. Authority / census status: Active Active BIPD limit: $750,000 Officer(s): MICHAEL DUNN (Company officer); ADRIENNE DEANS-CRAVEN (Company officer 2) Blockers: (none) Cautions: • Prior insurance gap · 1805 days — Jan 4, 2002 → Dec 14, 2006 • Contract (Property) gap · 1984 days — Inactive Jul 30, 2012 → reinstated Jan 4, 2018 • Contract (Property) gap · 1743 days — Inactive Mar 12, 2002 → reinstated Dec 19, 2006 • OOS rate worse than size peers — Driver and/or vehicle out-of-service rate is above the peer median. On file: • 1 active operating authority • Insurance on file · $750,000 — PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY · 91X • BOC-3 process agent on file — REGISTERED AGENTS INC Source: https://truckcodex.com/usdot/3065197/ As of: Jul 15, 2026 Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY · 91X · $750,000
CANAL INSURANCE CO. · BIPD
3 active policies
Company profile
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InsurancePROGRESSIVE SOUTHEASTERN INSURANCE COMPANYPolicy effective Dec 12, 2025
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Process AgentREGISTERED AGENTS INCBOC-3 on file
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Operating AuthorityMC363879ACTIVE
Fleet details (MCS-150)
| Vehicle type | Owned | Term leased | Trip leased |
|---|---|---|---|
| Truck tractors | 7 | 0 | 0 |
| Trailers | 11 | 0 | 0 |
Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).
Accident reports (24 months)
All 4 crashes →| Last 6 months | 6–12 months | 12–24 months | Total | |
|---|---|---|---|---|
| Fatalities | 0 | 0 | 0 | 0 |
| Injuries | 0 | 2 | 0 | 2 |
| Tow-away | 0 | 1 | 0 | 1 |
| Crash reports | 0 | 1 | 0 | 1 |
Reportable crashes from FMCSA MCMIS for the trailing 24 months. Counts may differ slightly from SAFER due to reporting lag.
Inspections (24 months)
All 20 inspections →| Driver | Vehicle | Hazmat | |
|---|---|---|---|
| Inspections | 16 | 16 | 0 |
| OOS inspections | 2 | 2 | 0 |
| OOS percentage | 12.5% | 12.5% | — |
| National average | 6.67% | 22.26% | 4.44% |
Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles
ISLAND EXPRESS LLC is a motor carrier based in BEARCREEK, NC, registered with the FMCSA under USDOT 3065197. The carrier is currently active in FMCSA's records, and has not yet received a formal FMCSA safety rating. MCS-150 self-reporting puts the fleet at 7 power units and 6 drivers, with 20 roadside inspections on file and a peak out-of-service rate of 42.9%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.
Carrier is unrated
FMCSA has not assigned this carrier a formal safety rating. Use the inspection history and BASIC scores below to assess on-road performance.
ISLAND EXPRESS LLC is a small fleet, operating 7 power units and 6 drivers, based in Bearcreek, NC. Across 17 roadside inspections in the last 24 months, the fleet recorded a 29.4% out-of-service rate, with 1 reportable crash. BIPD/Primary insurance is on file with ATLANTIC CASUALTY INSURANCE COMPANY, and operating authority is active for contract and common.
17 roadside inspections over the last 24 months, up 467% versus the prior 24 months, concentrated in NC (12) and SC (3), with Level 3 inspections the most common.
29.4% out-of-service rate.
The fleet comprises 7 power units (small fleet) and 6 drivers; Freightliner, Mack, and Pola are the most-inspected makes.
Risk Signals
Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service
Compared against 144,002 ACTIVE carriers operating 4–11 power units (±50% of this carrier's 7 unit fleet).
Authority gaps detected (2)
- Contract (Property) authority was inactive from Jul 30, 2012 to Jan 4, 2018 (1984 days)
- Contract (Property) authority was inactive from Mar 12, 2002 to Dec 19, 2006 (1743 days)
Historical coverage gap detected (1)
- No active BIPD/Primary insurance from Jan 4, 2002 to Dec 14, 2006 (1805 days)
Inspection Analytics Monthly activity · BASIC mix · state map
Monthly Inspection Activity (24 months)
Activity by State
| State | Inspections | OOS | OOS % | Last Inspection |
|---|---|---|---|---|
| North Carolina (NC) | 11 | 1 | 9.1% | Apr 8, 2026 |
| South Carolina (SC) | 3 | 2 | 66.7% | Mar 11, 2025 |
| Georgia (GA) | 2 | 1 | 50.0% | Jul 8, 2025 |
Vehicle Fleet Top makes and models observed in roadside inspections
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
| BASIC | Inspections | Serious | Measure | Percentile | Alert | As Of |
|---|---|---|---|---|---|---|
| Driver Fitness | 1 | — | 0.47 | 0 | — | Jul 13, 2026 |
| Controlled Substances / Alcohol | 0 | — | 0.00 | 0 | — | Jul 13, 2026 |
| Hours of Service | 2 | — | 0.38 | 0 | — | Jul 13, 2026 |
| Unsafe Driving | 1 | — | 1.49 | 1 | — | Jul 13, 2026 |
| Vehicle Maintenance | 4 | — | 2.40 | 2 | — | Jul 13, 2026 |
Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.
Recent Inspections (20 rows) View all 20 →
| Inspection # | Date ▼ | State | Level | Station | Vehicle | Violations | Top Codes | OOS |
|---|---|---|---|---|---|---|---|---|
| 87535431 | Apr 8, 2026 | NC | 2 | — | — | 1 | — | No |
| 85595287 | Aug 26, 2025 | NC | 3 | nc-hillsborough-weigh-station,-i- |
MACK TRUCK TRACTOR
|
1 | — | No |
| 85215654 | Jul 8, 2025 | GA | 3 | PEMBROKE GA |
FREIGHTLIN TRUCK TRACTOR
|
0 | — | No |
| 85072321 | Jun 27, 2025 | NC | 2 | — |
INTL STRAIGHT TRUCK
|
1 | — | Yes |
| 84923209 | Jun 10, 2025 | NC | 3 | nc-lumberton-weigh-station,-i-95, |
FRHT TRUCK TRACTOR
|
0 | — | No |
| 84841841 | May 30, 2025 | NC | 3 | nc-lumberton-weigh-station,-i-95, |
FRHT TRUCK TRACTOR
|
0 | — | No |
| 84667120 | May 13, 2025 | NC | 3 | nc-lumberton-weigh-station,-i-95, |
FRHT TRUCK TRACTOR
|
0 | — | No |
| 84086550 | Mar 11, 2025 | SC | 1 | REEVESVILLE SC |
FREIGHTLIN TRUCK TRACTOR
|
2 | — | Yes |
| 83706310 | Jan 26, 2025 | NC | 1 | I 40 WB |
FRHT TRUCK TRACTOR
|
1 | — | No |
| 83513128 | Jan 2, 2025 | SC | 3 | YEMASSEE SC |
FREIGHTLIN TRUCK TRACTOR
|
1 | — | No |
| 83377885 | Dec 11, 2024 | NC | 2 | nc-davie-county,-i-40-eastbound |
FRHT TRUCK TRACTOR
|
0 | — | No |
| 83361063 | Dec 4, 2024 | GA | 3 | IRWINTON GA |
FREIGHTLIN TRUCK TRACTOR
|
2 | — | Yes |
| 83191764 | Nov 19, 2024 | SC | 2 | VANCE SC |
FREIGHTLIN TRUCK TRACTOR
|
2 | — | Yes |
| 82857472 | Oct 7, 2024 | NC | 3 | nc-hillsborough-weigh-station,-i- |
MACK TRUCK TRACTOR
|
1 | — | No |
| 82631029 | Sep 11, 2024 | NC | 3 | — |
MACK TRUCK TRACTOR
|
0 | — | No |
| 82394772 | Aug 15, 2024 | NC | 2 | nc-hillsborough-weigh-station,-i- |
FRHT TRUCK TRACTOR
|
0 | — | No |
| 81455140 | Apr 25, 2024 | NC | 2 | 73 |
FRHT TRUCK TRACTOR
|
1 | — | Yes |
| 80105879 | Nov 7, 2023 | NC | 3 | nc-nc-87-@-nc-27 | — | 0 | — | No |
| 79942499 | Oct 18, 2023 | NC | 3 | nc-hillsborough-weigh-station,-i- | — | 0 | — | No |
| 79534080 | Aug 29, 2023 | NC | 2 | nc-nc-87-@-nc-27 | — | 0 | — | No |
Recent Crashes (4 rows)
| Report # | Date ▼ | State | Fatalities | Injuries | Tow | Hazmat | Severity |
|---|---|---|---|---|---|---|---|
| NC0108186231 | Jul 27, 2025 | NC | 0 | 2 | Yes | No | Injury |
| NC0107195698 | Dec 28, 2022 | NC | 0 | 1 | Yes | No | Injury |
| NC0105472278 | May 8, 2018 | NC | 0 | 0 | Yes | No | Tow |
| NC0105369602 | Feb 2, 2018 | NC | 0 | 1 | Yes | No | Injury |
Authority Records (1 docket)
MC Certificate Documents (5 PDFs)
Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.
Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.
| Date | Docket | Action | Authority | |
|---|---|---|---|---|
| Oct 24, 2019 | MC363879-C | REI | REINSTATEMENT | REI → |
| Jan 26, 2018 | MC363879-C | CPL | CERTIFICATE | CPL → |
| Jan 4, 2018 | MC363879-P | TRANSFER | PERMIT | TRANSFER → |
| Jun 25, 2010 | MC363879-P | REI | REINSTATEMENT | REI → |
| Dec 19, 2006 | MC363879-P | REI | REINSTATEMENT | REI → |
Insurance Coverage Timeline (32 rows)
Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.
| Insurer | Policy # | Type | Limit | Effective | Cancel | Status |
|---|---|---|---|---|---|---|
| PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY | CA866871944 | 91X | $750,000 | Dec 12, 2025 | On file | ACTIVE |
| ATLANTIC CASUALTY INSURANCE COMPANY | BA3021543-0 | BIPD/Primary | — | Dec 12, 2024 | Dec 18, 2025 | CANCELLED |
| ATLANTIC CASUALTY INSURANCE COMPANY | BA3021543-0 | BIPD/Primary | — | Dec 12, 2024 | Dec 12, 2025 | REPLACED |
| PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY | CA975284783 | BIPD/Primary | — | Dec 12, 2023 | Dec 12, 2024 | REPLACED |
| ERIE INSURANCE COMPANY | Q61 0189963 | 34 | — | Jun 17, 2022 | On file | ACTIVE |
| ERIE INSURANCE EXCHANGE | Q42 1750972 | CARGO | — | Mar 2, 2021 | Jun 17, 2022 | REPLACED |
| ERIE INSURANCE EXCHANGE | Q08 2840080 | BIPD/Primary | — | Oct 7, 2020 | Dec 12, 2023 | REPLACED |
| ERIE INSURANCE EXCHANGE | Q08 2840080 | BIPD/Primary | — | Aug 29, 2020 | Oct 24, 2020 | CANCELLED |
| ERIE INSURANCE EXCHANGE | Q08 2840080 | BIPD/Primary | — | Aug 29, 2020 | Oct 7, 2020 | REPLACED |
| ERIE INSURANCE EXCHANGE | Q08 2840077 | BIPD/Primary | — | Aug 28, 2019 | Aug 29, 2020 | REPLACED |
| ATLANTIC CASUALTY INSURANCE COMPANY | BA3017475-1 | BIPD/Primary | — | Aug 6, 2019 | Oct 8, 2019 | CANCELLED |
| ATLANTIC CASUALTY INSURANCE COMPANY | BA3017475-1 | BIPD/Primary | — | Apr 26, 2019 | Aug 6, 2019 | CANCELLED |
| ATLANTIC CASUALTY INSURANCE COMPANY | BA3017475-0 | BIPD/Primary | — | Dec 4, 2018 | Apr 26, 2019 | CANCELLED |
| ATLANTIC CASUALTY INSURANCE COMPANY | BA3017475-0 | BIPD/Primary | — | Jul 19, 2018 | Dec 4, 2018 | CANCELLED |
| ATLANTIC CASUALTY INSURANCE COMPANY | BA3017475-0 | BIPD/Primary | — | Apr 26, 2018 | Jul 19, 2018 | CANCELLED |
| PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY | CA 6420822 | BIPD/Primary | — | Dec 27, 2017 | Apr 26, 2018 | REPLACED |
| PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY | CA 6420822 | BIPD/Primary | — | Dec 27, 2017 | Jun 1, 2018 | CANCELLED |
| GREAT WEST CASUALTY CO. | GWP91977A | BIPD/Primary | — | Jan 27, 2012 | Jul 24, 2012 | CANCELLED |
| PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY | CA 5479847 | BIPD/Primary | — | Aug 9, 2011 | Jan 27, 2012 | CANCELLED |
| UNITED FINANCIAL CASUALTY COMPANY | CA 5479847 | BIPD/Primary | — | Jun 1, 2011 | Aug 9, 2011 | CANCELLED |
| UNITED FINANCIAL CASUALTY COMPANY | CA 5479847 | BIPD/Primary | — | Jun 23, 2009 | Jun 1, 2011 | CANCELLED |
| CANAL INSURANCE CO. | PIA02905402 | BIPD/Primary | — | Dec 14, 2008 | Jun 24, 2009 | CANCELLED |
| CANAL INSURANCE CO. | PIA02905401 | BIPD | — | Dec 14, 2008 | On file | ACTIVE |
| CANAL INSURANCE CO. | PIA02905401 | BIPD/Primary | — | Dec 14, 2007 | Dec 14, 2008 | CANCELLED |
| CANAL INSURANCE CO. | 488752 | BIPD/Primary | — | Oct 10, 2007 | Dec 14, 2007 | CANCELLED |
Compliance Timeline Merged authority / insurance / enforcement events
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Dec 18, 2025insuranceTERM/CANCL — ATLANTIC CASUALTY INSURANCE COMPANY
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Dec 15, 2025
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Dec 12, 2025insuranceTERM/REPL — ATLANTIC CASUALTY INSURANCE COMPANY
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Dec 12, 2024insuranceTERM/REPL — PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY
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Dec 12, 2023insuranceTERM/REPL — ERIE INSURANCE EXCHANGE
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Jun 17, 2022insuranceTERM/REPL — ERIE INSURANCE EXCHANGE
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Oct 24, 2020insuranceTERM/CANCL — ERIE INSURANCE EXCHANGE
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Oct 9, 2020
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Oct 7, 2020insuranceTERM/REPL — ERIE INSURANCE EXCHANGE
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Aug 29, 2020insuranceTERM/REPL — ERIE INSURANCE EXCHANGE
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Oct 24, 2019
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Oct 15, 2019
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Oct 15, 2019
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Oct 15, 2019authorityAuthority revoked — INVOLUNTARY REVOCATION
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Oct 15, 2019authorityAuthority revoked — INVOLUNTARY REVOCATION
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Oct 8, 2019insuranceCANCEL — ATLANTIC CASUALTY INSURANCE COMPANY
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Aug 6, 2019insuranceCANCEL — ATLANTIC CASUALTY INSURANCE COMPANY
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Apr 29, 2019
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Apr 26, 2019insuranceCANCEL — ATLANTIC CASUALTY INSURANCE COMPANY
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Dec 4, 2018insuranceCANCEL — ATLANTIC CASUALTY INSURANCE COMPANY
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Nov 13, 2018
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Jul 19, 2018insuranceCANCEL — ATLANTIC CASUALTY INSURANCE COMPANY
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Jun 28, 2018
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Jun 1, 2018insuranceTERM/CANCL — PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY
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Apr 26, 2018insuranceTERM/REPL — PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY
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Jul 30, 2012
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Jul 30, 2012authorityAuthority revoked — INVOLUNTARY REVOCATION
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Jul 30, 2012authority gapContract (Property) authority inactive: 1984 days (through Jan 4, 2018)
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Jul 24, 2012insuranceCANCEL — GREAT WEST CASUALTY CO.
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Jan 27, 2012
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Jan 27, 2012insuranceCANCEL — PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY
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Aug 9, 2011insuranceCANCEL — UNITED FINANCIAL CASUALTY COMPANY
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Jun 1, 2011insuranceCANCEL — UNITED FINANCIAL CASUALTY COMPANY
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Jun 21, 2010
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Jun 21, 2010authorityAuthority revoked — INVOLUNTARY REVOCATION
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Jun 25, 2009
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Jun 24, 2009insuranceCANCEL — CANAL INSURANCE CO.
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Dec 16, 2008
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Dec 14, 2008insuranceCANCEL — CANAL INSURANCE CO.
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Dec 14, 2007insuranceCANCEL — CANAL INSURANCE CO.
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for
Most-Inspected Stations
| Station | State | Inspections | OOS |
|---|---|---|---|
| IRWINTON GA | GA | 1 | 1 |
| PEMBROKE GA | GA | 1 | 0 |
| 73 | NC | 1 | 1 |
| I 40 WB | NC | 1 | 0 |
| REEVESVILLE SC | SC | 1 | 1 |
| VANCE SC | SC | 1 | 1 |
| YEMASSEE SC | SC | 1 | 0 |
Related Records Cross-references to every adjacent page
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North Carolina carriers
All carriers based in North Carolina
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Bearcreek carriers
Carriers based in Bearcreek, NC
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Stations in North Carolina
Where this carrier might be inspected
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Docket MC363879
common · ACTIVE · MC
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PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY
91X policy on file
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ATLANTIC CASUALTY INSURANCE COMPANY
BIPD/Primary policy on file
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ERIE INSURANCE COMPANY
34 policy on file
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ERIE INSURANCE EXCHANGE
CARGO policy on file
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GREAT WEST CASUALTY CO.
BIPD/Primary policy on file
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UNITED FINANCIAL CASUALTY COMPANY
BIPD/Primary policy on file
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CANAL INSURANCE CO.
BIPD/Primary policy on file
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HANOVER INSURANCE CO.
CARGO policy on file
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EMPIRE FIRE & MARINE INSURANCE CO.
BIPD/Primary policy on file
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REGISTERED AGENTS INC
BOC-3 process agent · 10,901 carriers served
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20 inspections
Full roadside inspection history
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4 reportable crashes
FMCSA MCMIS crash log
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Fleet recall search
NHTSA recalls covering this fleet's vehicle years/makes
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File a complaint
Open the FMCSA National Consumer Complaint form for this carrier
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Carrier comparison tool
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How FMCSA safety ratings work
BASIC percentiles and compliance review context
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BOC-3 process agents explained
Why every interstate carrier must file a process agent
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FMCSA compliance filings guide
MCS-150, insurance, and authority filing requirements
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Roadside inspection rights
What drivers and carriers can expect during a stop
How to verify ISLAND EXPRESS LLC
- Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
- Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
- Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
- Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
- Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.
Frequently asked questions about ISLAND EXPRESS LLC
Is ISLAND EXPRESS LLC an active motor carrier? ▾
What is ISLAND EXPRESS LLC's safety rating? ▾
How many inspections has ISLAND EXPRESS LLC had? ▾
What is ISLAND EXPRESS LLC's out-of-service rate? ▾
Where is ISLAND EXPRESS LLC based? ▾
Does ISLAND EXPRESS LLC have valid operating authority? ▾
How many trucks and drivers does ISLAND EXPRESS LLC operate? ▾
Has ISLAND EXPRESS LLC had any crashes? ▾
About FMCSA carrier records
Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.
Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.
TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.
Data sources & freshness
TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.
Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.